The girl working the cash register today was so so very rude. Short short black hair. I mean she was really making a lot of customers upset. This is what makes people not want to come back. Customer service is everything.
Pamela MacDonald
The cashier that was there today is lacking all customer service skills. Straight up Kurt with me and was totally rude to a man that came in after me. He actually walked right back out after she said, “I just work here”. I was scared to even ask her for ketchup for my fries after how she snarled at me during my order which was $17.50 for a cheeseburger, fries, and one pork chop. I didn’t even get a drink. When I returned to work I was asking for ketchup and told coworkers and they said, “oh, I know exactly which one”. If they know, then management knows. We cannot be the only ones who’s felt her bad vibes just for purchasing things there. It’s unacceptable to be so rude that customers are afraid to ask for things they specifically came in there to buy.
Atmosphere: 1
Food: 3
Service: 1
Cosmic Girl
Food would be good, if it wasn't for how salty it was. The fries had so much salt we couldn't even finish them. The burger was over salted as well but not as bad. We paid 30 dollars total for all that food just to throw 80 percent of it away which was a big waste of money. If I'm paying money for food I want to be able to eat it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Hamburger
Diane Lewis
This place has delicious cheeseburgers, hot off the grill, and hand cut fries. The interior of the place is very clean and is nice to sit in and enjoy your meal. The staff is so friendly and welcoming & seem to know everyone by name. What a great place! I'll be back, for sure.
Atmosphere: 5
Food: 5
Service: 5
Belinda Branch
What happened to the food? Hot dog chili is disgusting ! We use to love getting burgers and hot dogs but it wasn't the same at all..and cold .please bring back the Ole delmae
Ty Hutchinson
Great food. I asked for a bologna sandwich and they gave me the best bologna sandwich I ever had.
Atmosphere: 5
Food: 5
Service: 5
Morell Johnson
One of the rudest mangers in all of restaurants,
Service: 1
Janet Freeman
We don’t order out much, but when we do, Old Delmae is top on our list for the best hamburgers and fried chicken. Customer service is great and the food is quality…Unlike so many food service establishments, Delmae has maintained its high standards..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Potato Chips, French Fries, Hamburger
Nikki Ward
We live very close to Delmae so its our every day/convenient stop. Never have we ever been disappointed. Love the staff! They even know what we are getting and have it ready for us when they see us walking in! The burgers and chip fries are AMAZING!!!!!
Atmosphere: 5
Food: 5
Service: 5
Marisa Baines
I love Old Delmae.. I always get the BLT on toast with cheese & mayo Francis does an awesome job making my sandwich.. this is the only place I eat BLTs..
I was hesitant after reading some of the reviews of this place but opted to give it a try. Sis, their house made, hand-cut, french fries are absolutely amazing. I asked for mine well-done, extra crispy, and they more than obliged my request. I was taking my order home to eat, and I know that sealing crispy fries into a Styrofoam container can make them soggy, so I went ahead and opened up a little to allow it to vent on the way. They were still amazing when I reached home.The burger, which I ordered a double bacon cheeseburger, was huge. I was expecting two very thin patties, and I could not have been more wrong. They were cooked well, very flavorful, and the order was prepared exactly as I requested. The only thing that I am not a huge fan of is their bun which has a bit of sweet taste.This place is seriously underrated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
P.J
This is by far the worst place I ever eaten. I ordered a two piece snack for $5.25. The chicken in the display case looked old. However being that I have eaten there multiple times in the past I wasn't overly concerned, especially since the cook said, "she was going to drop some more chicken. Five minutes later my order was ready. To my dismay the chicken tasted like dried up cardboard, although I drenched it in hot sauce and ketsup, there was no salvaging this meal. Perhaps the cook did prepare more chicken, it just wasn't for me. I must say the food tasted better when Old Delmae was just a Moms and Pops hole in the wall. I would rather have good food in a raggedy establishment as opposed to nasty food in a nice establishment. If you like greasy cardboard rubbery chicken then this is the place for you. When those old Caucasian people and that young African American crew was there the food was always country lickin good.
Atmosphere: 3
Food: 1
Service: 1
Micheal Love
Cashier swipes my card twice which took double the money and would not refund me the money back , even hung the phone up on me.
Noodle B Doodle “Noodle B Doodle”
Close the grill at 2:00! My husband left at 3:00 to get two double cheeseburger boxes and tenders which they did not have. It is now 4:06 and two of the cheeseburger boxes fries are cold, he was charged for someone else's meal although was reimbursed for that. This is why I personally stop going to this establishment at least 3 years ago. There's absolutely no excuse for the lack of service preparedness and attentiveness which led him to spend over 50 minutes waiting for food.
Food: 1
Service: 1
Galen Barth
Close the grill at 2:00! My husband left at 3:00 to get two double cheeseburger boxes and tenders which they did not have. It is now 4:06 and two of the cheeseburger boxes fries are cold, he was charged for someone else's meal although was reimbursed for that. This is why I personally stop going to this establishment at least 3 years ago. There's absolutely no excuse for the lack of service preparedness and attentiveness which led him to spend over 50 minutes waiting for food.
The girl working the cash register today was so so very rude. Short short black hair. I mean she was really making a lot of customers upset. This is what makes people not want to come back. Customer service is everything.
The cashier that was there today is lacking all customer service skills. Straight up Kurt with me and was totally rude to a man that came in after me. He actually walked right back out after she said, “I just work here”. I was scared to even ask her for ketchup for my fries after how she snarled at me during my order which was $17.50 for a cheeseburger, fries, and one pork chop. I didn’t even get a drink. When I returned to work I was asking for ketchup and told coworkers and they said, “oh, I know exactly which one”. If they know, then management knows. We cannot be the only ones who’s felt her bad vibes just for purchasing things there. It’s unacceptable to be so rude that customers are afraid to ask for things they specifically came in there to buy.
Atmosphere: 1
Food: 3
Service: 1
Food would be good, if it wasn't for how salty it was. The fries had so much salt we couldn't even finish them. The burger was over salted as well but not as bad. We paid 30 dollars total for all that food just to throw 80 percent of it away which was a big waste of money. If I'm paying money for food I want to be able to eat it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Hamburger
This place has delicious cheeseburgers, hot off the grill, and hand cut fries. The interior of the place is very clean and is nice to sit in and enjoy your meal. The staff is so friendly and welcoming & seem to know everyone by name. What a great place! I'll be back, for sure.
Atmosphere: 5
Food: 5
Service: 5
What happened to the food? Hot dog chili is disgusting ! We use to love getting burgers and hot dogs but it wasn't the same at all..and cold .please bring back the Ole delmae
Great food. I asked for a bologna sandwich and they gave me the best bologna sandwich I ever had.
Atmosphere: 5
Food: 5
Service: 5
One of the rudest mangers in all of restaurants,
Service: 1
We don’t order out much, but when we do, Old Delmae is top on our list for the best hamburgers and fried chicken. Customer service is great and the food is quality…Unlike so many food service establishments, Delmae has maintained its high standards..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Potato Chips, French Fries, Hamburger
We live very close to Delmae so its our every day/convenient stop. Never have we ever been disappointed. Love the staff! They even know what we are getting and have it ready for us when they see us walking in! The burgers and chip fries are AMAZING!!!!!
Atmosphere: 5
Food: 5
Service: 5
I love Old Delmae.. I always get the BLT on toast with cheese & mayo Francis does an awesome job making my sandwich.. this is the only place I eat BLTs..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sandwich
Restaurantji Recommends
I was hesitant after reading some of the reviews of this place but opted to give it a try. Sis, their house made, hand-cut, french fries are absolutely amazing. I asked for mine well-done, extra crispy, and they more than obliged my request. I was taking my order home to eat, and I know that sealing crispy fries into a Styrofoam container can make them soggy, so I went ahead and opened up a little to allow it to vent on the way. They were still amazing when I reached home.The burger, which I ordered a double bacon cheeseburger, was huge. I was expecting two very thin patties, and I could not have been more wrong. They were cooked well, very flavorful, and the order was prepared exactly as I requested. The only thing that I am not a huge fan of is their bun which has a bit of sweet taste.This place is seriously underrated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
This is by far the worst place I ever eaten. I ordered a two piece snack for $5.25. The chicken in the display case looked old. However being that I have eaten there multiple times in the past I wasn't overly concerned, especially since the cook said, "she was going to drop some more chicken. Five minutes later my order was ready. To my dismay the chicken tasted like dried up cardboard, although I drenched it in hot sauce and ketsup, there was no salvaging this meal. Perhaps the cook did prepare more chicken, it just wasn't for me. I must say the food tasted better when Old Delmae was just a Moms and Pops hole in the wall. I would rather have good food in a raggedy establishment as opposed to nasty food in a nice establishment. If you like greasy cardboard rubbery chicken then this is the place for you. When those old Caucasian people and that young African American crew was there the food was always country lickin good.
Atmosphere: 3
Food: 1
Service: 1
Cashier swipes my card twice which took double the money and would not refund me the money back , even hung the phone up on me.
Close the grill at 2:00! My husband left at 3:00 to get two double cheeseburger boxes and tenders which they did not have. It is now 4:06 and two of the cheeseburger boxes fries are cold, he was charged for someone else's meal although was reimbursed for that. This is why I personally stop going to this establishment at least 3 years ago. There's absolutely no excuse for the lack of service preparedness and attentiveness which led him to spend over 50 minutes waiting for food.
Food: 1
Service: 1
Close the grill at 2:00! My husband left at 3:00 to get two double cheeseburger boxes and tenders which they did not have. It is now 4:06 and two of the cheeseburger boxes fries are cold, he was charged for someone else's meal although was reimbursed for that. This is why I personally stop going to this establishment at least 3 years ago. There's absolutely no excuse for the lack of service preparedness and attentiveness which led him to spend over 50 minutes waiting for food.
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