Ordered three Philly cheese subs with three bags of chips. Subs should have had mayo, salt, pepper, onions, green peppers, and vinegar. Neither of the two that came (reminder:should have been three) had vinegar and only one bag of chips arrived. The peppers were hard as if freshly cut and oddly bitter. I’ve never had a bitter green bell pepper. Subs were cold as if made a while ago. I only live 5-10 mins away from the restaurant so there should be no reason for them to be cold. Meat was chewy like rubber. Also asked for all three to be toasted and none were. Ofc I don’t know if the third one was because I never received it. I also called to explain that the food was awful and also tell them that I am missing half of my order but I was on hold for 5 mins before they hung up the phone.
Food: 1
Tina Young
Ordered #19 all the way with black olives with mustard no mayo. Just had deli meat,lettuce and black olives. Bread was suggy. I will never order from there again.
Atmosphere: 1
Food: 1
Service: 1
Eyvonne Simmons
I was looking for a great salad I was told to come here for the best in town the nurses at McLeod Hospital and truth be told I will be back there for more salads they were amazing 😍🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Ryan B
Just finished my Turkey Breast with Cheese all the way. Damn good.
Atmosphere: 5
Food: 5
Service: 5
Arlene Samuel
Customer service was good, asked did I want a combo, our sandwiches was made just how we wanted it delicious ?
Atmosphere: 4
Food: 4
Service: 4
Wuddah (WuWu)
My first and LAST time there.... Customer service was HORRIBLE from one particular employee. I wanted a good hoagie and someone said to try Palmetto Sub... I stopped in on Monday after my flight ✈️ and really didn't know where to start... I parked in the handicap spot (yes, I'm handicap, The walk into the store was not bad at all) I stood at the counter asking which way did the line start (a sign would have been nice) The bearded guy told me(with a nod, no greeting)... he was not friendly and looked pretty irked to have customers(I tried to ignore and smile remaining positive as you never know what a person face on a daily basis).... We placed our orders which was 3 sandwiches... totally over $30... I Proceed to the next phase even with rude customer service... the 2 young employee who may have been new was indeed friendly and very professional... it was the guy training them that wasn't professional... I ask the young guy to butterfly my roll... add mayo , then cheese followed by the meat and veggies.... The bearded guy screamed at the young guy that wasn't the way we cut our rolls.... and looked at me saying we don't cut our rolls that way... well it is the way I want my rolls cut.... Should it matter? It is my sandwich and I will be the one eating it... so basically you have no say in how YOUR sandwich is made.... I had to kindly let him know!!!! I Was spending my money and I will have my sandwich made to my likings.... the new employees did well accommodating me in my sandwich.... I just wanted the unkept bearded man with low energy away from my food.... keep those nasty vibes away from my food. Had I known I would experienced this I would have gone next door to Subway to save the headache.... This shop makes you pay for your Food first.... then give you hassle about how you want your bread cut.... The sandwich itself was not really that good nor was it bad... it was mediocre... I would of eaten it there but the vibes was so nasty from the one guy.... so it went home.... I kindly praised and thank the 2 young employees(young guy and young lady), .... they really need to train the uncovered bearded man on customer service ... I'm one who really like giving great reviews... I seldomly give negative reviews.... but 3 days later here I am..... I was going to ask the them to cater our medical conference .... but after the nasty customer service NO THANK YOU!!! I will not be returning. Palmetto Sub owners please check your cameras and see it all adds up... you be blessed.
Wheelchair accessibility: I'm handicap ♿️ I had parking and it was easy to get out and walk in... not the long walk in.
Atmosphere: 1
Food: 2
Service: 1
G G
Definitely different than years ago in a negative way. Subs are slacking.
Absolutely love the quality of the ingredients and the attention to my order the workers take. They are friendly and if I call in my order, the drive thru window is very convenient. Love that I can add on extra pickles for a small fee, and even upgrade to a combo for added value. If feeling particularly hungry I can double theeat for just a few dollars extra. Great sandwich shop.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich, Garden Salad, Palmetto Philly & Cheese, Ham Turkey Swiss, Double Up the Meat and Cheese
Craig Reedy
The #19 salad had me on the toilet all evening and late into the night.
Wheelchair accessibility: None
Atmosphere: 3
Food: 1
Service: 4
Ric
They will never answer the phone. Very poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Ham Roast Beef & Cheese
w cain
This was the last stop by there I'll ever do. If you look up employees not giving a care, this is the place. I honestly think they will to figure out a way to mess the sandwich up so you won't come back. The last trip last week when we got home after purchasing 3 large subs, get them home and theirs so much oil and vinegar on them we couldn't even eat them. Threw them away.
Atmosphere: 4
Food: 1
Service: 1
Tirek Robinson
Highly Disappointed. Waited for 20 minutes just for them to acknowledge me standing at the cash register.Finally ordered my food, to get all the way home and find out they didn’t even give me what I ordered.
Chef Salad was Awesome!!!!
Food: 5
Service: 5
Recommended dishes: Chef Salad
Ordered three Philly cheese subs with three bags of chips. Subs should have had mayo, salt, pepper, onions, green peppers, and vinegar. Neither of the two that came (reminder:should have been three) had vinegar and only one bag of chips arrived. The peppers were hard as if freshly cut and oddly bitter. I’ve never had a bitter green bell pepper. Subs were cold as if made a while ago. I only live 5-10 mins away from the restaurant so there should be no reason for them to be cold. Meat was chewy like rubber. Also asked for all three to be toasted and none were. Ofc I don’t know if the third one was because I never received it. I also called to explain that the food was awful and also tell them that I am missing half of my order but I was on hold for 5 mins before they hung up the phone.
Food: 1
Ordered #19 all the way with black olives with mustard no mayo. Just had deli meat,lettuce and black olives. Bread was suggy. I will never order from there again.
Atmosphere: 1
Food: 1
Service: 1
I was looking for a great salad I was told to come here for the best in town the nurses at McLeod Hospital and truth be told I will be back there for more salads they were amazing 😍🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Just finished my Turkey Breast with Cheese all the way. Damn good.
Atmosphere: 5
Food: 5
Service: 5
Customer service was good, asked did I want a combo, our sandwiches was made just how we wanted it delicious ?
Atmosphere: 4
Food: 4
Service: 4
My first and LAST time there....
Customer service was HORRIBLE from one particular employee.
I wanted a good hoagie and someone said to try Palmetto Sub...
I stopped in on Monday after my flight ✈️ and really didn't know where to start... I parked in the handicap spot (yes, I'm handicap, The walk into the store was not bad at all)
I stood at the counter asking which way did the line start (a sign would have been nice) The bearded guy told me(with a nod, no greeting)... he was not friendly and looked pretty irked to have customers(I tried to ignore and smile remaining positive as you never know what a person face on a daily basis).... We placed our orders which was 3 sandwiches... totally over $30... I Proceed to the next phase even with rude customer service... the 2 young employee who may have been new was indeed friendly and very professional... it was the guy training them that wasn't professional... I ask the young guy to butterfly my roll... add mayo , then cheese followed by the meat and veggies.... The bearded guy screamed at the young guy that wasn't the way we cut our rolls.... and looked at me saying we don't cut our rolls that way... well it is the way I want my rolls cut.... Should it matter? It is my sandwich and I will be the one eating it... so basically you have no say in how YOUR sandwich is made.... I had to kindly let him know!!!! I Was spending my money and I will have my sandwich made to my likings.... the new employees did well accommodating me in my sandwich.... I just wanted the unkept bearded man with low energy away from my food.... keep those nasty vibes away from my food. Had I known I would experienced this I would have gone next door to Subway to save the headache.... This shop makes you pay for your Food first.... then give you hassle about how you want your bread cut.... The sandwich itself was not really that good nor was it bad... it was mediocre... I would of eaten it there but the vibes was so nasty from the one guy.... so it went home.... I kindly praised and thank the 2 young employees(young guy and young lady), .... they really need to train the uncovered bearded man on customer service ... I'm one who really like giving great reviews... I seldomly give negative reviews.... but 3 days later here I am..... I was going to ask the them to cater our medical conference .... but after the nasty customer service NO THANK YOU!!! I will not be returning. Palmetto Sub owners please check your cameras and see it all adds up... you be blessed.
Wheelchair accessibility: I'm handicap ♿️ I had parking and it was easy to get out and walk in... not the long walk in.
Atmosphere: 1
Food: 2
Service: 1
Definitely different than years ago in a negative way. Subs are slacking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Palmetto Special- Ham Turkey Salami Bologna Cappicola Pepperoni & Cheese
Fresh food that was very good. Very nice lady working at the counter!
Atmosphere: 5
Food: 5
Service: 5
Sat in the drive thru and was ignored for 25 minutes.
Restaurantji Recommends
Absolutely love the quality of the ingredients and the attention to my order the workers take. They are friendly and if I call in my order, the drive thru window is very convenient. Love that I can add on extra pickles for a small fee, and even upgrade to a combo for added value. If feeling particularly hungry I can double theeat for just a few dollars extra. Great sandwich shop.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich, Garden Salad, Palmetto Philly & Cheese, Ham Turkey Swiss, Double Up the Meat and Cheese
The #19 salad had me on the toilet all evening and late into the night.
Wheelchair accessibility: None
Atmosphere: 3
Food: 1
Service: 4
They will never answer the phone. Very poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Ham Roast Beef & Cheese
This was the last stop by there I'll ever do. If you look up employees not giving a care, this is the place. I honestly think they will to figure out a way to mess the sandwich up so you won't come back. The last trip last week when we got home after purchasing 3 large subs, get them home and theirs so much oil and vinegar on them we couldn't even eat them. Threw them away.
Atmosphere: 4
Food: 1
Service: 1
Highly Disappointed. Waited for 20 minutes just for them to acknowledge me standing at the cash register.Finally ordered my food, to get all the way home and find out they didn’t even give me what I ordered.
Atmosphere: 3
Food: 2
Service: 1
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