Out and about decided to stop here, never been before but it was great we'll try it again
Atmosphere: 5
Food: 5
Service: 5
Jean Barclay Mastrangelo
As someone who has the Sips club and go to Panera a lot. This place was not on par with the rest of them. Ordered two breakfast sandwiches with bacon only to have them question if there was any bacon made. Really. A hour after opening and you dont have any bacon made.
Atmosphere: 3
Food: 3
Service: 2
aruna sagar
Worst experience in Panera after a movie. I picked because of how decent and clean it was. The tables were not clean with crumbs all around even on the seat . The bathroom a MESS. This was 2:00 pm on last day of 2025. Spent $50 learnt a lesson .
Mariya
This location was absolutely disgusting. Fingerprints all over the front door, filthy floors, dirty tables, overflowing trash cans, and bathrooms that clearly hadn’t been cleaned in a while. On top of that, there was no hot water for tea, which is basic for a place like this. The food matched the environment: the grilled cheese was barely grilled, and the mac and cheese was cold. Completely unacceptable. Do not go here unless you are truly starving and have no other option. Management is clearly failing—if this were my store, I’d fire the manager without hesitation.
Atmosphere: 1
Food: 1
Service: 4
Krishna Komanduri
Food was the usual panera fare but we had to wait 40 mins from the time to order to receiving our food. Either the staff needs to be trained for longer before putting them into the line or additional staff needs to be added. 40 mins for the food arrive is too long especially as most of the patrons were likely traveling through the city on their road trips.
Atmosphere: 1
Food: 2
Service: 1
Mohsin Rubel
Worst Panera Bread ever visited in 2025. Employees does not know what to do, they are being very confused.
Atmosphere: 3
Food: 1
Service: 1
Ana Madrid
Rapid Pick up order was due at 12:30, waited 25 minutes in store, still no order even being prepared. Come to find out they are out of lettuce. We agree to have our salads made with arugula. Another 15 mins go by still no salad. We asked they said they also ran out of it, yet they didn’t bother to inform us. I placed the order 50 minutes before even getting to the restaurant, put a pick up time so it’d be quick since I was traveling. I understand a short delay but losing 40 minutes is insane. Time was totally wasted, no communication from the staff, no problem solving skills to at least communicate, offer an alternative or plain and simple cancel orders if they don’t have the main ingredient in that meal.
We ended up having to cancel the order after losing 40 mins.
If you are in a rush, DO NOT come here. It sucks it is one of the places with “healthier” options on the road, but not worth the poor communication.
Atmosphere: 1
Service: 1
Jessica
Went there today and a young African American man that works there that had on a black hoodie with a pink graphic on the front and black hat turned to the back came in and went to the back smelled just like marijuana which was very disgusting working around food. Upon pulling up and parking beside a white Camaro he was getting out, the smell of marijuana blew out of the car which gave my elderly mother a headache. We won’t be back.
Atmosphere: 1
Aaron Hazouri
Phew. Avoid this Panera. We ended up just buying soup and bread from the grocery store.
Most filthy bathroom i have ever seen in my life and also the whole restaurant looks like no one has cleaned the floor all week or the table
Daniel Volkovich
Employees do not appear interested in serving customers.
Service: 1
Guy Astree
Very nice staff there and the service is pretty quick and the food good
Atmosphere: 5
Food: 5
Service: 5
Martha Hall
Friendly, fast service, tasty nutritious salads, soft, fresh baked French baguettes, clean well maintained indoor and outdoor seating! Great place to stop for a meal! Family and pet friendly!
Atmosphere: 5
Food: 5
Service: 5
Susie Kim
I am traveling with family on I95, we decided to stop for lunch here at this Florence Panera bread. This is the dirtiest Panera I’ve visited. Dirty dishes stacked high, none of the appliances such as the bagel slicer looks like it has been wiped down for a long time now. There are dirty table tops, and even an employee sleep in one of the booths. The kitchen floors are dirty too. This is a sad Panera bread to stop by, especially because Panera’s standards are high and the food they deliver is always good. It just seems like management at this location needs to step up taking care of housekeeping tasks.
Out and about decided to stop here, never been before but it was great we'll try it again
Atmosphere: 5
Food: 5
Service: 5
As someone who has the Sips club and go to Panera a lot. This place was not on par with the rest of them. Ordered two breakfast sandwiches with bacon only to have them question if there was any bacon made. Really. A hour after opening and you dont have any bacon made.
Atmosphere: 3
Food: 3
Service: 2
Worst experience in Panera after a movie. I picked because of how decent and clean it was. The tables were not clean with crumbs all around even on the seat . The bathroom a MESS. This was 2:00 pm on last day of 2025. Spent $50 learnt a lesson .
This location was absolutely disgusting. Fingerprints all over the front door, filthy floors, dirty tables, overflowing trash cans, and bathrooms that clearly hadn’t been cleaned in a while. On top of that, there was no hot water for tea, which is basic for a place like this.
The food matched the environment: the grilled cheese was barely grilled, and the mac and cheese was cold. Completely unacceptable.
Do not go here unless you are truly starving and have no other option. Management is clearly failing—if this were my store, I’d fire the manager without hesitation.
Atmosphere: 1
Food: 1
Service: 4
Food was the usual panera fare but we had to wait 40 mins from the time to order to receiving our food. Either the staff needs to be trained for longer before putting them into the line or additional staff needs to be added. 40 mins for the food arrive is too long especially as most of the patrons were likely traveling through the city on their road trips.
Atmosphere: 1
Food: 2
Service: 1
Worst Panera Bread ever visited in 2025.
Employees does not know what to do, they are being very confused.
Atmosphere: 3
Food: 1
Service: 1
Rapid Pick up order was due at 12:30, waited 25 minutes in store, still no order even being prepared. Come to find out they are out of lettuce. We agree to have our salads made with arugula. Another 15 mins go by still no salad. We asked they said they also ran out of it, yet they didn’t bother to inform us. I placed the order 50 minutes before even getting to the restaurant, put a pick up time so it’d be quick since I was traveling. I understand a short delay but losing 40 minutes is insane.
Time was totally wasted, no communication from the staff, no problem solving skills to at least communicate, offer an alternative or plain and simple cancel orders if they don’t have the main ingredient in that meal.
We ended up having to cancel the order after losing 40 mins.
If you are in a rush, DO NOT come here. It sucks it is one of the places with “healthier” options on the road, but not worth the poor communication.
Atmosphere: 1
Service: 1
Went there today and a young African American man that works there that had on a black hoodie with a pink graphic on the front and black hat turned to the back came in and went to the back smelled just like marijuana which was very disgusting working around food. Upon pulling up and parking beside a white Camaro he was getting out, the smell of marijuana blew out of the car which gave my elderly mother a headache. We won’t be back.
Atmosphere: 1
Phew. Avoid this Panera. We ended up just buying soup and bread from the grocery store.
Atmosphere: 1
Food: 1
Service: 1
Classic eatery which always hits the spot
Restaurantji Recommends
Most filthy bathroom i have ever seen in my life and also the whole restaurant looks like no one has cleaned the floor all week or the table
Employees do not appear interested in serving customers.
Service: 1
Very nice staff there and the service is pretty quick and the food good
Atmosphere: 5
Food: 5
Service: 5
Friendly, fast service, tasty nutritious salads, soft, fresh baked French baguettes, clean well maintained indoor and outdoor seating! Great place to stop for a meal! Family and pet friendly!
Atmosphere: 5
Food: 5
Service: 5
I am traveling with family on I95, we decided to stop for lunch here at this Florence Panera bread. This is the dirtiest Panera I’ve visited. Dirty dishes stacked high, none of the appliances such as the bagel slicer looks like it has been wiped down for a long time now. There are dirty table tops, and even an employee sleep in one of the booths. The kitchen floors are dirty too. This is a sad Panera bread to stop by, especially because Panera’s standards are high and the food they deliver is always good. It just seems like management at this location needs to step up taking care of housekeeping tasks.
Atmosphere: 1
Service: 3
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