Pizza Hut

2007 2nd Loop Rd, Florence
(843) 664-9300

Recent Reviews

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Sally Groene

This place is a joke!!!!! I ordered 2 pizzas online through the app. I scheduled them for 5:45pm pickup. We arrived at 5:40pm. It is now 6:21pm and we still DO NOT have our pizzas. One man said that he had been there for an hour and a half waiting for his pizza. They said they were an hour behind. Could have noted that on their app!!!! Never going there again!!!!!!!!!!!

Service: 1

Shakira Eaddy

Very nice ladies there, helped me with issues regarding my order and got the food out fast.

Atmosphere: 5

Food: 5

Service: 5

M Litman

The price of food and the way people that work at restruants act now is sad. It really makes you consider making all your food at home. I ordered a pizza at this location on Monday night June 23rd. I ordered through calling I was told 10 to 15min so I go by Walmart 1st to give adequate time. I get there way beyond 15min and the pizza is still not ready. It was not done long after I arrived though. It wasn't the wait, but the attitude of the lady working the register that made me post this review. She was not friendly at all then once took my cash said we dont have change so I can't give you your 86 cents. I said if it was a small amount like 10 cent or less no problem but 86 cent is kinda a lot. Oh her attitude got worse then and she found change. Why get mad at me bc I dont want to just give away 86 cents I won't ever come back to this location.

Atmosphere: 1

Food: 2

Service: 1

Kimberly Mitchell

Good food and friendly service!

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Sarah Gibbs

I’ve never seen a pizza place run more efficiently on a busy Friday night. The team was kind, efficient and handled multiple door dash and other orders very well, kudos to that team and management !

Beth B

I ordered online through the Pizza Hut app and was given a delivery time. I got a text saying my order would be delivered through DoorDash with the same delivery time. When my order had not arrived 45 minutes past the time, I reached out to the door dasher who said they were at the store waiting for the order to be ready. I got my order an hour late. I called the store and asked to be compensated and was told the manager said that she could not do that. It was doordash’s fault. I did not order through door dash, and it wasn’t their fault if they were there waiting on the order. I was told they were short on drivers and were busy. Poor management and poor customer service.

Billy Rogers

I waited in the store for 30 minutes for my food and still haven't received it. It was supposed to be ready at 7 and it's 730

Steven Reeves

They are doing much better now. I always got anxiety when getting orders from here but now I don’t mind.

Reeves Family

** edit** This place done something different because they are doing wonderful now. I don’t mind coming to this store now . They are kind and helpful.

Rakeya Elleby

I've ordered from here several times with no problems until tonight. My order is delivered and is missing an item and i'm told i didnt order a drink when my order clearly shows and I was charged for the drink. To make matters worse, I called the location directly and the line rings then disconnects. (Several times!!!) Absolutely not! Last time ordering from here!!! Sure its just a drink but its bad business that you can't even speak to anyone to rectify THEIR mistake... BBB here i come!

Shirlee Fleming

If I could give less than one star I would! Had me throwing up all night. Just truly disgusting because it was completely doughy and tasted like heavy sourdough. I uploaded the pics to DoorDash once I can get them. I will update post. Complete waste of time and money!!!!!

Elizabeth Marsh

Ordered a pizza and the delivery driver was rude and unpleasant.

Averylamonte Baines

Awesome service and towns best pizza

Tyler Staley

Good location. Food was delicious service was fast and place looked clean. Staff seemed a little bored and unenthusiastic. That's the only down side but as long as they didn't spit on my pizza I'm good.

Savon Whitehead (Mellow)

I'm giving this a one star mainly because I ordered my pizza through the app, one of the options is a tavern pizza which comes Square cut, I ordered that one under the impression that it's going to be squared cut. Upon picking it up it was not square cut and I was told that I had to Specially ask for square cut. My problem is why do I have to specify for a square cut when it says in the description that it's square cut, I thought I'd just get over it but I genuinely did not want it and I tried to call to see if I could get it remade and they hung up on me.

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