I hate being the last minute guest, but today that was me. The staff were still very happy and eager to help and went out of their way to make me happy. Food is always great here, but the service is what really hit the spot today.
Atmosphere: 5
Food: 5
Service: 5
Greg Silverfish
Give my boy Riley a raise đ
Atmosphere: 5
Food: 5
Service: 5
Heidi Sourwine
Nobody here and no ketchup & no napkins in the whole place.
brian schlegel
5guys Burgers and fries are the best!!
Atmosphere: 5
Food: 5
Service: 5
Joe Belli
Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Scot H.
First time at this location.... Let's just say, they need leadership....
Personally, I'm a huge fan of 5 Guys.
This location doesn't have the vibe nor the culture of a 5 Guys.
I would rather go up the road to Steel Creek (10 minutes further away) to experience 5 Guys.
Please help the staff !
Atmosphere: 3
Food: 4
Service: 2
T G
Five Guys is pretty consistent from location to location, quality-wise. The prices have gotten so high though, I can just as easily get a gourmet burger at a steakhouse, like Epic, that will taste twice as good for the same price with fries. For some reason, it took 24 minutes to receive our food even though there was no one in line when we arrived, and only one other party in the restaurant. Plenty of friendly employees.
Atmosphere: 3
Food: 3
Service: 3
Courtney Watts
I have allergies and they were very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Truly Contagious
Didnât receive my 2 sprites. Only received one. No phone number to call and let them know.
I was in 5 Guys with my friends at around late 9 o'clock, one male employee was cursing on line and was clearly very heated. It made me and my friends a little uncomfortable.
Atmosphere: 1
Food: 4
Service: 3
Dan Cassel
Wow!! Best burger and Cajun fries ever seriously great job today. I will be back. Itâs a little pricey, but worth it.
Atmosphere: 5
Food: 5
Service: 5
KiKi Earle
Rebecca the GM (mind you she wasnât there) told me not to return back to the Five Guys sheâs assigned to bc the fries that was supposed to have been put in âthe bookâ were wrong from months ago. This was the only day I had time to come so I decided to bring another person that had an issue with her cheese burger again was written in âthe bookâ. Found out today thereâs no BOOK. So the crew thatâs in there had no clue in what we were talking about, so as we were explaining it to them they called Rebecca. She reminded us. We ordered and I ordered extra food and paid for it. The mixed girl that was assigned to cook the burgers was smashing the burgers FLAT, the other person I was with was telling her how to fix it and she did it just like that and it was PERFECT. When it came to the fries the first set, they were hard, the brown girl took them back, so the fry guy could redo them and at this point it wasnât done. The brown girl or the cashier (think his name is Donald) normally would cook them to my liking every single time. I know they rotate, but at this point some was standing around and then it was only two there bc the rest went to the back. When the person I was with decided she didnât want her fries and money back, I just wanted mines redone over. They had all but two Disappeared to the back. The cashier came out with the phone for me to explain to Rebecca what was going on. I did and after she heard what was going on she asked that I not return back to this Five Guys. She then called back on the staff cellphone and she spoke with the person I was with and had a whole different attitude. Now I been here many many times before and my food was cooked PERFECT!!! Never had a problem before! Rebecca was definitely out of order for coming off at me like that. She shouldnât had told me she was writing our name down in âthe bookâ if thereâs NO BOOK, she lied!! She could have clearly asked if we could come back when sheâs there, that wouldâve been the most professional way to handle this situation, so it wouldâve been done to our satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger with Bacon
Jacob Jarvis
Great staff at this location! Food quality as good as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Bacon, Hamburger, French Fries
I hate being the last minute guest, but today that was me. The staff were still very happy and eager to help and went out of their way to make me happy. Food is always great here, but the service is what really hit the spot today.
Atmosphere: 5
Food: 5
Service: 5
Give my boy Riley a raise đ
Atmosphere: 5
Food: 5
Service: 5
Nobody here and no ketchup & no napkins in the whole place.
5guys Burgers and fries are the best!!
Atmosphere: 5
Food: 5
Service: 5
Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
First time at this location.... Let's just say, they need leadership....
Personally, I'm a huge fan of 5 Guys.
This location doesn't have the vibe nor the culture of a 5 Guys.
I would rather go up the road to Steel Creek (10 minutes further away) to experience 5 Guys.
Please help the staff !
Atmosphere: 3
Food: 4
Service: 2
Five Guys is pretty consistent from location to location, quality-wise. The prices have gotten so high though, I can just as easily get a gourmet burger at a steakhouse, like Epic, that will taste twice as good for the same price with fries. For some reason, it took 24 minutes to receive our food even though there was no one in line when we arrived, and only one other party in the restaurant. Plenty of friendly employees.
Atmosphere: 3
Food: 3
Service: 3
I have allergies and they were very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Didnât receive my 2 sprites. Only received one. No phone number to call and let them know.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hamburger, French Fries
I will never go back to this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was in 5 Guys with my friends at around late 9 o'clock, one male employee was cursing on line and was clearly very heated. It made me and my friends a little uncomfortable.
Atmosphere: 1
Food: 4
Service: 3
Wow!! Best burger and Cajun fries ever seriously great job today. I will be back. Itâs a little pricey, but worth it.
Atmosphere: 5
Food: 5
Service: 5
Rebecca the GM (mind you she wasnât there) told me not to return back to the Five Guys sheâs assigned to bc the fries that was supposed to have been put in âthe bookâ were wrong from months ago. This was the only day I had time to come so I decided to bring another person that had an issue with her cheese burger again was written in âthe bookâ. Found out today thereâs no BOOK. So the crew thatâs in there had no clue in what we were talking about, so as we were explaining it to them they called Rebecca. She reminded us. We ordered and I ordered extra food and paid for it. The mixed girl that was assigned to cook the burgers was smashing the burgers FLAT, the other person I was with was telling her how to fix it and she did it just like that and it was PERFECT. When it came to the fries the first set, they were hard, the brown girl took them back, so the fry guy could redo them and at this point it wasnât done. The brown girl or the cashier (think his name is Donald) normally would cook them to my liking every single time. I know they rotate, but at this point some was standing around and then it was only two there bc the rest went to the back. When the person I was with decided she didnât want her fries and money back, I just wanted mines redone over. They had all but two Disappeared to the back. The cashier came out with the phone for me to explain to Rebecca what was going on. I did and after she heard what was going on she asked that I not return back to this Five Guys. She then called back on the staff cellphone and she spoke with the person I was with and had a whole different attitude. Now I been here many many times before and my food was cooked PERFECT!!! Never had a problem before! Rebecca was definitely out of order for coming off at me like that. She shouldnât had told me she was writing our name down in âthe bookâ if thereâs NO BOOK, she lied!! She could have clearly asked if we could come back when sheâs there, that wouldâve been the most professional way to handle this situation, so it wouldâve been done to our satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger with Bacon
Great staff at this location! Food quality as good as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Bacon, Hamburger, French Fries
Great tasting food! ?
Atmosphere: 5
Food: 5
Service: 5
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