Moe's Southwest Grill

917 Cabelas Dr #101, Fort Mill
(803) 792-0521

Recent Reviews

Serena Cole

Food was really good customer service not so much .. It was super busy so maybe the workers were just trying to get everyone out . The food prep area needed a good wipe down but again super busy

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Bowl

Elijah B

Great customer service

Robert

Food was awesome , nice ppl

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos

Lauren A.

Drive thru closed, went inside and got food but chips were so stale and people weren't caring

jackie perez

Got the birria burrito with free chips and salsa… i got food poisoning. I have never felt worse. Avoid this place!

Atmosphere: 1

Food: 1

Service: 1

Floydise Paquette

I bought my usual soft shell chicken tacos. I love that you can get grilled peppers and onions on them. I absolutely love these tacos! Always a hit!

Atmosphere: 4

Food: 5

Service: 4

Shayla Kassidy

Birria tacos did not have everything they were supposed to on them after the girl explained it to the other worker about five times (this is my third time trying to get this specific order). Queso was watery and basically just queso soup and everything was just thrown in the bag without regard for food

Atmosphere: 5

Food: 1

Service: 2

Jonathan Griffin

Good place to get great food quick and in a hurry, server's were excellent along with a clean restaurant.Parking: No problem with parking what so ever!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos, Homewrecker Bowl, Guacamole, Fajita Kit, Moe's Famous Queso, Bowl

Justin W.

I am disappointed with my Moe's experience. The whole building smelled as if they placed cherry air fresheners everywhere. It was as such a strong scent that it impacted the taste of the chips and the beverage cups.

Andrew Mohr

Solid food. Quick service. It's Moe's.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Quesadilla, Burrito, Homewrecker

Micah Sager

Went there with my girlfriend for lunch we arrived thinking we would have a great day and lunch I went there around 11am had a good lunch time went by and later that night starting throwing up so bad I had to go to the ER with this being the only thing I have eaten today the dr said it was do too good poisoning so watch what you guys eat here they clearly don’t care how well it’s cooked or how long it sits out

Atmosphere: 1

Food: 1

Service: 1

Vladi

Great food and affordable prices. Very clean.

Atmosphere: 5

Food: 5

Service: 5

Pamela H

I have always loved Moe’s but, this location makes everything way too hot and spicy. Moe’s is a chain restaurant and it should taste the same at every location. This location is the exception. The drive through is also closed so I don’t understand why they advertise that as open.

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Burrito

Kelsey McClellan

NEVER go to this Moe’s unless you want to be scammed and gaslit. I ordered $278 catering online on 10/17 and cancelled it 23 minutes later by calling the restaurant (the only way to cancel). I was assured by an employee that they did. I called back the next morning to verify, and they assured me again that it was. I then saw the charge appear on my credit card statement a week or so later, so I called them. The manager was in a meeting, and I was told she’d call me back. I didn’t hear back, so I had to call again 6 times over the course of about 2 weeks, when I finally got even the name of the general manager, Karina Barajas, and her number. She then told me that there is no way to cancel orders at the restaurant... really? Because how else are they cancelled? And why was I told multiple times by the staff that it was? And why does Moe’s corporate policy say you’re able to do this? I cancelled before the 24-hour mark as well, and corporate policy states you may only face some fees if it’s within that time window. She basically gaslit me into accepting that there’s probably nothing the store can do to resolve this- she was also supposed to get back to me about it and she never did now 8 days later, after I have called the store back and emailed her twice more. I had also sent her the screenshots of all the calls I have made to the store, as requested. I heard from another Moe’s in the area that this location is known for being terrible, and they are correct. I have been to many stores, restaurants, and ordered catering many times, and I have truly never experienced as poor of customer service as this ANYWHERE. Believe the other horrible reviews- they’re horrible for a reason. I hope the Jennings/Jenten Group who owns this are out of business soon. It would be karma for their shady, unethical practices.

Atmosphere: 1

Food: 1

Service: 1

K O.

NEVER go to this Moe's unless you want to be scammed and gaslit. I ordered $278 catering online on 10/17 and cancelled it 23 minutes later by calling the restaurant (the only way to cancel). I was assured by an employee that they did. I called back the next morning to verify, and they assured me again that it was. I then saw the charge appear on my credit card statement a week or so later, so I called them. The manager was in a meeting, and I was told she'd call me back. I didn't hear back, so I had to call again 6 times over the course of about 2 weeks, when I finally got even the name of the general manager, Karina Barajas, and her number. She then told me that there is no way to cancel orders at the restaurant... really? Because how else are they cancelled? And why was I told multiple times by the staff that it was? And why does Moe's corporate policy say you're able to do this? I cancelled before the 24-hour mark as well, and corporate policy states you may only face some fees if it's within that time window. She basically gaslit me into accepting that there's probably nothing the store can do to resolve this- she was also supposed to get back to me about it and she never did now 8 days later, after I have called the store back and emailed her twice more. I had also sent her the screenshots of all the calls I have made to the store, as requested. I heard from another Moe's in the area that this location is known for being terrible, and they are correct. I have been to many stores, restaurants, and ordered catering many times, and I have truly never experienced as poor of customer service as this ANYWHERE. Believe the other horrible reviews- they're horrible for a reason. I hope the Jennings/Jenten Group who owns this are out of business soon. It would be karma for their shady, unethical practices.

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