The girl had a bad attitude I ordered a tray with double cheese bites they say they didn't hear tray so they charged me individually.when I mentioned it she got an attitude. They wouldn't tell me her name but she's a third shift worker and their wasn't no one in line. So my advice stay away
Marcie Twedell
Got my favorite shake and chicken sandwich for less than ten bucks. Love Cookout!
Jeffrey Roatenberry
Shakes and like no where else..
Paul H
Great for late night munchies..
Michael Quinn (Synth3sis Gaming)
The food wasn't what I ordered. The quantity was correct but they left off the Cajun seasoning and gave us a BBQ sandwich instead of BBQ. The fries were undercooked. The teenagers were so distracted laughing and playing that they only placed 2 cheese bites in my order. When they gave us our food, they wouldn't even look at us, just shoved the bag out of the window. Normally I wouldn't leave a review like this but it's been a normal occurrence. Don't recommend to be honest unless you just want a cheap meal.
Gail Shipman
First of all I live in Cowpens I bought two barbecue sandwiches. I requested no slaw and no hot sauce, but add pickles and onions. The buns were both soggy and tearing apart. Both of my sandwiches were full of slaw and hot sauce. My onion rings were cold and limp. I will not be ordering food from them again. Seems like the shakes are the only thing that they’re good at
Emerald Nichols
Service was awful. The girl at the window sounded like she didn't even want to be there. When she handed me my bag she wasn't even paying attention or looking to see if I grabbed it. I ordered a double burger tray... the patties weren't even regular sized patties. I had to lay them beside each other just to cover the bun. The fries were old and cold and the onion rings were mushy. Don't think ill be returning to this location.
James Copeland
Staff is worthless. Ordered a cappuccino shake. They handed me a cup of vanilla ice cream, and expected me to drink it through a straw. When I told the cashier the problem, they acted like that's the way it's supposed to be. Typical modern day service... paying a restaurant to disregard your order. You're just supposed to take what they give you and go away.
Maybe if I could suck as hard as the staff does, it wouldn't be problem.
Tessa Waller
This place is so nice,and the people are nice
Yolanda Hampton-Squires
Nice large, clean lobby. The cashier was extremely friendly. Lukewarm fries, hushpuppies a bit gummy, so not cooked fully. Okra is very hot. I will ask for extra crispy next time. Chicken breast didn't cover the entire bread but warm and tasty. Self-service drinks need to have unsweetened tea because the sweet tea is way too sugary.
Breyon Bess. Thank you for being a Rockstar tonight. For going above and beyond to make sure that customers are taken care of. You are valued and appreciated. I wish all of the staff acted the way you did tonight. You were respectful. Show hospitality and showed your coworkers what its like to put the customer first. Thank you for being you are showing what customer service looks like. I feel like this location would do better of someone with your values and respect towards customers was put in a position of power. Keep up the good work and thank you!!!
Kirby Kirb
Milkshakes!!!
Nathan Silvers
The old west burger tasted like charcoal from over cooking, the fries were old, and the milk shakes were just ice cream in a cup. I got the Caramel shake it had maybe a table spoon of caramel. $20 for two meals. Cheaper than most places right now guess that explains the food quality….Great service at the window though and the food was ready soon as we got to the window to pay.
WISEMN Smiles
Only ordered a double cheeseburger and they split a single patty and stacked it, I thought it was a joke but apparently that’s how they do it there. Plus it was burnt.
The girl had a bad attitude I ordered a tray with double cheese bites they say they didn't hear tray so they charged me individually.when I mentioned it she got an attitude. They wouldn't tell me her name but she's a third shift worker and their wasn't no one in line. So my advice stay away
Got my favorite shake and chicken sandwich for less than ten bucks. Love Cookout!
Shakes and like no where else..
Great for late night munchies..
The food wasn't what I ordered. The quantity was correct but they left off the Cajun seasoning and gave us a BBQ sandwich instead of BBQ. The fries were undercooked. The teenagers were so distracted laughing and playing that they only placed 2 cheese bites in my order. When they gave us our food, they wouldn't even look at us, just shoved the bag out of the window. Normally I wouldn't leave a review like this but it's been a normal occurrence. Don't recommend to be honest unless you just want a cheap meal.
First of all I live in Cowpens I bought two barbecue sandwiches. I requested no slaw and no hot sauce, but add pickles and onions. The buns were both soggy and tearing apart. Both of my sandwiches were full of slaw and hot sauce. My onion rings were cold and limp. I will not be ordering food from them again. Seems like the shakes are the only thing that they’re good at
Service was awful. The girl at the window sounded like she didn't even want to be there. When she handed me my bag she wasn't even paying attention or looking to see if I grabbed it. I ordered a double burger tray... the patties weren't even regular sized patties. I had to lay them beside each other just to cover the bun. The fries were old and cold and the onion rings were mushy. Don't think ill be returning to this location.
Staff is worthless. Ordered a cappuccino shake. They handed me a cup of vanilla ice cream, and expected me to drink it through a straw. When I told the cashier the problem, they acted like that's the way it's supposed to be. Typical modern day service... paying a restaurant to disregard your order. You're just supposed to take what they give you and go away.
Maybe if I could suck as hard as the staff does, it wouldn't be problem.
This place is so nice,and the people are nice
Nice large, clean lobby. The cashier was extremely friendly. Lukewarm fries, hushpuppies a bit gummy, so not cooked fully. Okra is very hot. I will ask for extra crispy next time. Chicken breast didn't cover the entire bread but warm and tasty. Self-service drinks need to have unsweetened tea because the sweet tea is way too sugary.
Restaurantji Recommends
Burgers and fries or hot dogs
Breyon Bess. Thank you for being a Rockstar tonight. For going above and beyond to make sure that customers are taken care of. You are valued and appreciated. I wish all of the staff acted the way you did tonight. You were respectful. Show hospitality and showed your coworkers what its like to put the customer first. Thank you for being you are showing what customer service looks like. I feel like this location would do better of someone with your values and respect towards customers was put in a position of power. Keep up the good work and thank you!!!
Milkshakes!!!
The old west burger tasted like charcoal from over cooking, the fries were old, and the milk shakes were just ice cream in a cup. I got the Caramel shake it had maybe a table spoon of caramel. $20 for two meals. Cheaper than most places right now guess that explains the food quality….Great service at the window though and the food was ready soon as we got to the window to pay.
Only ordered a double cheeseburger and they split a single patty and stacked it, I thought it was a joke but apparently that’s how they do it there. Plus it was burnt.
Loading...