Cracker Barrel Old Country Store

I've been seeing billboards with the pancakes and have been wanting to try them. Unfortunately these were by far the WORST pancakes I've ever had. I can honestly say I've eaten crepes that were fluffy. The edges were crispy and tasted like hashbrowns or something else was cooked prior too the pancakes. I have 3 stars because the eggs, ham, and hashbrown casserole was great. We did call and speak to the GM, I believe his name was Derek, to let him know. We are truck drivers and had ordered through doordash so fixing/replacing was not an option. He did offer to replace it next time we pass through, so thank you for that. Also, did not mention to Derek but the coffee was delivered like the picture. Not sure if the dasher spilled it or if it was not filled up but only received about half a cup of coffee.

Food: 3

Service: 4

Great variety to choose from and great waitstaff of friendly people. Also, love the store shopping!

Atmosphere: 5

Food: 5

Service: 5

Service was just plain horrible, waited 15 minutes for drinks, refills took forever and food to table took way too much time.

Food was not good, service was very slow. We done with cracker barrel. The menu and food is terrible now!!!

Atmosphere: 3

Food: 2

Service: 1

Loved this New Year’s Day visit with family. Wait time was minimum, service was excellent, and food was DELICIOUS, as usual.

Atmosphere: 5

Food: 5

Service: 5

Server was called Sunshine he was wonderful. It was his 2 week working and said he still learning . Well he was very attentive and always asking if we need anything.
Food was wonderful had louisiana creole shrimp and rice !

Atmosphere: 5

Food: 5

Service: 5

I think the servers were overloaded. At other locations the hostess brings out the flatware, and napkins, the servers ihad to make extra trip to supply.

Atmosphere: 5

Food: 5

Service: 4

Very mediocre.

Atmosphere: 3

Food: 2

Service: 3

We were pleasantly surprised at how good the food was! I had pancakes with bacon and eggs and they were yummy. I also love looking around the store

Atmosphere: 5

Food: 5

Service: 5

Great breakfast

Atmosphere: 5

Food: 5

Service: 5

my meatloaf was dark brown and cold

Atmosphere: 5

Food: 3

Service: 5

Not the waiters fault!!!!!!!!
They didn’t have pitchers to refill my drink soo she poured it out of a plastic reusable cup, no big deal but when you don’t explain why I’m getting sprite served from what looked like YOUR cup…. It’s weird! Buy PITCHERSSSSSS

Atmosphere: 3

Food: 3

Service: 3

Come on man it’s Cracker Barrel home to some of the best pancakes in our country. And one of the best breakfasts you can ask for.

Atmosphere: 5

Food: 5

Service: 5

Excellent customer service and helpful care

Atmosphere: 5

Food: 5

Service: 5

Food was good but the real reason to review is our server. Her name is Julie Ann. We have had her other times as well. Just an excellent example of top notch customer service. She is always very polite. She doesn’t rush you but always fills your cup or comes back by before you think to look for her. Her attention to detail and perfect timing stand out. I hope you get the chance to have her help make your dining just right. The Assistant Manager , David, came around the tables to ask about our experience and also help clean the table. That was reassuring to know he has his teams back.

Atmosphere: 4

Food: 4

Service: 5