Firehouse Subs Gaffney

Very friendly staff, great food, good service!

Not as good as it usually is. It just seems like something has changed with the steak and cheese it just was not as good as I expected

Everything was perfect

Food was good and prepared quickly. Very happy with my service.

Friendly service in a clean restaurant. However, I noticed that there weren't many people here on a weekday at lunch time. It used to always be packed at this time.

I ordered the Turkey Bacon Ranch medium sub and it was disappointing. For over $10, there really needs to be more meat. Just a few shavings of turkey meat, one very meager strip of bacon, and a lot of cheese, lettuce and bread. Specifically it came covered in a runny cheese sauce. Perhaps to hide the very small amount of meat? Either way, the runny cheese sauce detracted from the sandwich rather than adding to it.

This is not how it used to be at all. It would seem that this explains why there aren't as many people here at Firehouse subs in Gaffney as there used to be.

The ease of picking up the mobile order was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer Sub

My FOOD was DELICIOUS•••:but that has nothing to do with my service i received...so let's talk about it:...there was no greeting upon entering the store, online order took forever to get...i waited and waited, watched people come in after me to get there food before me. had to ask the cashier (mind you...who was on her phone the entire time) to see if my order was being made....she was in her on world, on the phone right at the register..crazy right?! there is never any management at all there...I MEAN NEVER!!!..you never see the person in charge....hire a bunch of kids that don't take service seriously especially when you are fooling with someone's food...made me wait to be the last one served probably out of spite but it is okay...management needs to get there store in check, no wonder it's hardly anybody that comes here...it's not worth it. what's good food when your experience was not even close to being a positive one? really!

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Birthday Cake, Italian, Brownie, Club on a Sub Combo

Amazing service. The best brownies. Imari is amazing at her job. She is So kind. Give her a raise asap!!!

Employee made me go get my wife off the phone with her boss in the car while it's rain to confirm an order even though it didn't happen to anyone else. This is after it took over 20 minutes for my wife to get her order placed on your app because it kept messing up but I feel like I got accused of stealing food that I paid for. it is never happened to me before wish I would have got the employees name Young Caucasian brunette and they also didn't fill out the check by order on my ticket that double confirmation that is correct. Should have just walked out with my food might be in a better mood cuz my wife back hurting is the reason I went in for her I'll be back to let him know how I feel in person

Atmosphere: 3

Food: 5

Service: 1

Great food

Atmosphere: 5

Food: 5

Service: 5

A weirdly racist mural takes up an entire wall of this restaurant.
The food is expensive for the portion size you get.

Atmosphere: 1

Food: 3

Service: 3

Great people great sandwich clean store.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Submarine Sandwich, Hook and Ladder with Ruffles

Ordered a steak and cheese sub back in November. It comes with steak, cheese, provolone cheese, onions, peppers, mayo, mustard, and a pickle. I was given a plain steak and cheese sandwich with nothing else (see photo below). I escalated it to firehouse and apparently they reached out to the store but I have not been contacted since. I enjoy going here but the service isn't great.

Atmosphere: 3

Food: 3

Service: 2

Wayyyy overpriced. Won't be returning because of the prices. Two sandwiches, 14.99 ea. Total cost 35.27???

Atmosphere: 5

Food: 2

Service: 3

had the steak and cheese on wheat....fast and friendly service

Atmosphere: 4

Food: 5

Service: 5