Two kiosks broken. Simple orders took 30 minutes to receive. Door Dash and drive thru get priority, customers in store get the shaft. Staff is nice, but this is ridiculous. Not making this mistake again.
Deondrea Byrum
Very slow service, forgot medium fries. Food we received was fresh
Atmosphere: 2
Food: 4
Service: 2
Susan Gary
Getting better service
Atmosphere: 5
Food: 5
Service: 5
Alasia Pifher
I’m tired of waiting—it’s taking so long for my food order. I waited for about 30 minutes and still didn’t get my food. No one was at the counter, they were all busy packing food, and there weren’t enough staff. This place is awful; it took me forever to wait. I won’t ever come here again.
Atmosphere: 1
Food: 5
Service: 1
Christopher Cockerline
Just got a burger project to see if I can also keep mine fresh for over 10 years
Atmosphere: 2
Food: 1
Service: 4
Darion Bright
It is counterintuitive to have a drive through where you spend 40 minutes boxed in before you can even get to pay for the food you ordered.
Atmosphere: 1
Food: 1
Service: 1
crystal rea
There drive has rude staff that don’t listen. The day shift manager on 5/18 needs some lessons in being a manager.
Pam
This is got to be the worst location I have ever been to sit in line for 30 minutes to get an iced mocha was the worst taste and coffee I’ve ever had. It was so bitter one that I had to throw it away. This is not the first time this location has failed by expectation Is there not a recipe for consistency to make beverages and it doesn’t matter what time they or I you’re going to be sitting in their drive-through for a minimum of 30 minutes for the simplest quarters the people on the drive-through speaker. I understand this may not be their ideal job but the least they could be a little bit friendly
Carley Morris
Crappy service and bad management I couldn’t get my card unlocked so I asked them if I could drive around and walk in I walked in and they had thrown my food out or sold it to someone else and then wouldn’t serve me the burrito that I ordered because they were sold out and the team were fussing when I walked in
By far worse McDonald's I've ever been in. Bathrooms out of order, tried and failed to use self serve kiosk because deal of the day didn't calculate. Waited at counter to order with 8 other people until I heard manager in back tell someone don't take anymore orders at the counter. Let them (customers) order at kiosk. Drive through line at gridlock. Finally gave up and went to Taco Bell. Great choice.
Tyler Klavonic
Received the wrong order after waiting for 30 minutes, they no longer sell half or whole gallons of sweet tea, and the automated kiosk in the lobby will not allow you to select a large sweet tea for your meal only small. This location has been going downhill for years under so-called new managers and they suck even worse than before.
susan o
30 minutes for 4 kids meals and they still messed it up. Pathetic.
Alex Slabukha
Could be better
Emerald Nichols
Normally don't have a problem with this location. Ordered a big Mac which everyone knows comes with 2 patties. It only had 1 and it took forever to get my food
Food is always fast and the parking lot is clean
Atmosphere: 5
Food: 5
Service: 5
Two kiosks broken. Simple orders took 30 minutes to receive. Door Dash and drive thru get priority, customers in store get the shaft. Staff is nice, but this is ridiculous. Not making this mistake again.
Very slow service, forgot medium fries. Food we received was fresh
Atmosphere: 2
Food: 4
Service: 2
Getting better service
Atmosphere: 5
Food: 5
Service: 5
I’m tired of waiting—it’s taking so long for my food order. I waited for about 30 minutes and still didn’t get my food. No one was at the counter, they were all busy packing food, and there weren’t enough staff. This place is awful; it took me forever to wait. I won’t ever come here again.
Atmosphere: 1
Food: 5
Service: 1
Just got a burger project to see if I can also keep mine fresh for over 10 years
Atmosphere: 2
Food: 1
Service: 4
It is counterintuitive to have a drive through where you spend 40 minutes boxed in before you can even get to pay for the food you ordered.
Atmosphere: 1
Food: 1
Service: 1
There drive has rude staff that don’t listen. The day shift manager on 5/18 needs some lessons in being a manager.
This is got to be the worst location I have ever been to sit in line for 30 minutes to get an iced mocha was the worst taste and coffee I’ve ever had. It was so bitter one that I had to throw it away. This is not the first time this location has failed by expectation Is there not a recipe for consistency to make beverages and it doesn’t matter what time they or I you’re going to be sitting in their drive-through for a minimum of 30 minutes for the simplest quarters the people on the drive-through speaker. I understand this may not be their ideal job but the least they could be a little bit friendly
Crappy service and bad management I couldn’t get my card unlocked so I asked them if I could drive around and walk in I walked in and they had thrown my food out or sold it to someone else and then wouldn’t serve me the burrito that I ordered because they were sold out and the team were fussing when I walked in
Restaurantji Recommends
By far worse McDonald's I've ever been in. Bathrooms out of order, tried and failed to use self serve kiosk because deal of the day didn't calculate. Waited at counter to order with 8 other people until I heard manager in back tell someone don't take anymore orders at the counter. Let them (customers) order at kiosk. Drive through line at gridlock. Finally gave up and went to Taco Bell. Great choice.
Received the wrong order after waiting for 30 minutes, they no longer sell half or whole gallons of sweet tea, and the automated kiosk in the lobby will not allow you to select a large sweet tea for your meal only small. This location has been going downhill for years under so-called new managers and they suck even worse than before.
30 minutes for 4 kids meals and they still messed it up. Pathetic.
Could be better
Normally don't have a problem with this location. Ordered a big Mac which everyone knows comes with 2 patties. It only had 1 and it took forever to get my food
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