Decaf coffee ice cold, with long lines in drive-thru did not want to wait that long and have the rest of my food get cold. Fries where just made nice and hot. Sandwiches where fresh, although not exactly as I ordered
Atmosphere: 4
Food: 3
Service: 3
Brenda Bobo
Fast food
Good when you in a rush
Atmosphere: 3
Food: 4
Service: 3
Matthew Willard
Only in Gaffney do you get bad food and service. We can go to any other McDonalds not in Gaffney and it’s great. But Gaffney every time there is a problem.
Atmosphere: 1
Food: 1
Service: 1
Ryan Kierstead
Slow slow slow
Keith Hampton
Slowest McDonald's I've ever been to. 30 minutes to receive food
Atmosphere: 2
Food: 2
Service: 1
Sylvia Garcia
3 iced coffees were done wrong. Staff was rude and upset when we asked to get them corrected. Our food was undercooked or hard. The attitude was ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Bill Benito
30 mins to get food. Everyone is in slow motion. McDonald’s Corp needs to take this one over.
Atmosphere: 1
Food: 1
Service: 1
Hannah Parham
Edit: decided to give them another shot - ordered a happy meal & large fry, been waiting 45 minutes & haven’t received a thing AND they will not give me a refund. Ha!
If you ever make it to the window, you’re guaranteed to be given the wrong order or someone else’s.
I did a mobile order, went to the first window, got a receipt, went to the second window & was asked what my order was (a common occurrence here), & they STILL attempted to hand me someone else’s. Apparently my mobile order had been taken by someone in the lobby - some random man came in, told them they had an order for “Hannah” & they gave it to him - even tho it was specifically for the drive thru. So after verifying with my receipt AND my phone that I did indeed place the order & hadn’t got it myself (??), they told me they would remake it. I never complained, was not rude, I told them no problem, I wasn’t in a hurry. I had ordered a 6 count nugget Happy Meal with fries, apple slices, & honey mustard & a large snack wrap meal (so that’s large everything). I got the Happy Meal with no apple slices or honey mustard & I got a watered down drink & medium fries that were COLD, hard, & half full? Plus these snack wraps they’ve brought back are trash but that’s a universal McDonald’s issue, not just this one.
THIS McDonald’s sucks. I won’t be back.
Atmosphere: 1
Food: 1
Service: 2
Marni Grimm
I have been physically waiting for my food for 30 minutes. No one is acknowledging anyone who is waiting.
Atmosphere: 1
Food: 3
Service: 1
Kristin Pennington (Blue)
If I could give a -5 I would. I ordered 2 bacon mcdoubles plain, a large fry, large tea, chicken sandwich, and a small oreo mcflurry. They gave me only one regular mcdouble with everything on it, chicken sandwich, large fry, large tea, and no oreo mcflurry. When I told the person at the window she gave me the oreo mcflurry and some guy came to the window saying I had to pay for the other burger that I had already paid for. And every time i try to call the store phone it says line busy 😡
Fries were hot and fresh. That doesn't matter when you don't fill the fry container as advertised. That's always the case with McDonald's
Nautica Harrison
worst location i’ve ever been to in my entire life. and im missing food after waiting 15+ minutes you would think my order is correct. i will be filling a bbb complaint
Atmosphere: 1
Food: 1
Service: 1
Emilian Irichuk
They are very slow. Their customer service is really bad.
Food: 2
Service: 1
Rye The Rye
Without a doubt the slowest McDonalds in the continental US… You’ll get through Friday after work rush hour traffic on 85 (north and south combined) BEFORE you can get a small fry and a McFlurry. Just go to the one in E Gaffney or the Blacksburg one. Or the one in Salt Lake City, Utah. You’ll get to any of these AND get your food before you can even get to the menu sign at this location. Also I had a hot fudge sundae from here one time and it tasted like melted plastic so badly that it actually made me nauseous. Good day.
Food: 1
SA Lane
If I'm not getting a discount on my food as an employee I'm certainly not going to be using a kiosk to order my food. Zero employees up front to take my money but they can all be seen in the back shooting the crap. Zero drink machines out front. Zero napkins out front. Zero I ketchup out front. Zero times will I be back. At least the food was decent.
Decaf coffee ice cold, with long lines in drive-thru did not want to wait that long and have the rest of my food get cold. Fries where just made nice and hot. Sandwiches where fresh, although not exactly as I ordered
Atmosphere: 4
Food: 3
Service: 3
Fast food
Good when you in a rush
Atmosphere: 3
Food: 4
Service: 3
Only in Gaffney do you get bad food and service. We can go to any other McDonalds not in Gaffney and it’s great. But Gaffney every time there is a problem.
Atmosphere: 1
Food: 1
Service: 1
Slow slow slow
Slowest McDonald's I've ever been to. 30 minutes to receive food
Atmosphere: 2
Food: 2
Service: 1
3 iced coffees were done wrong. Staff was rude and upset when we asked to get them corrected. Our food was undercooked or hard. The attitude was ridiculous.
Atmosphere: 1
Food: 1
Service: 1
30 mins to get food. Everyone is in slow motion. McDonald’s Corp needs to take this one over.
Atmosphere: 1
Food: 1
Service: 1
Edit: decided to give them another shot - ordered a happy meal & large fry, been waiting 45 minutes & haven’t received a thing AND they will not give me a refund. Ha!
If you ever make it to the window, you’re guaranteed to be given the wrong order or someone else’s.
I did a mobile order, went to the first window, got a receipt, went to the second window & was asked what my order was (a common occurrence here), & they STILL attempted to hand me someone else’s. Apparently my mobile order had been taken by someone in the lobby - some random man came in, told them they had an order for “Hannah” & they gave it to him - even tho it was specifically for the drive thru. So after verifying with my receipt AND my phone that I did indeed place the order & hadn’t got it myself (??), they told me they would remake it. I never complained, was not rude, I told them no problem, I wasn’t in a hurry. I had ordered a 6 count nugget Happy Meal with fries, apple slices, & honey mustard & a large snack wrap meal (so that’s large everything). I got the Happy Meal with no apple slices or honey mustard & I got a watered down drink & medium fries that were COLD, hard, & half full? Plus these snack wraps they’ve brought back are trash but that’s a universal McDonald’s issue, not just this one.
THIS McDonald’s sucks. I won’t be back.
Atmosphere: 1
Food: 1
Service: 2
I have been physically waiting for my food for 30 minutes. No one is acknowledging anyone who is waiting.
Atmosphere: 1
Food: 3
Service: 1
If I could give a -5 I would. I ordered 2 bacon mcdoubles plain, a large fry, large tea, chicken sandwich, and a small oreo mcflurry. They gave me only one regular mcdouble with everything on it, chicken sandwich, large fry, large tea, and no oreo mcflurry. When I told the person at the window she gave me the oreo mcflurry and some guy came to the window saying I had to pay for the other burger that I had already paid for. And every time i try to call the store phone it says line busy 😡
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fries were hot and fresh. That doesn't matter when you don't fill the fry container as advertised. That's always the case with McDonald's
worst location i’ve ever been to in my entire life. and im missing food after waiting 15+ minutes you would think my order is correct. i will be filling a bbb complaint
Atmosphere: 1
Food: 1
Service: 1
They are very slow. Their customer service is really bad.
Food: 2
Service: 1
Without a doubt the slowest McDonalds in the continental US… You’ll get through Friday after work rush hour traffic on 85 (north and south combined) BEFORE you can get a small fry and a McFlurry. Just go to the one in E Gaffney or the Blacksburg one. Or the one in Salt Lake City, Utah. You’ll get to any of these AND get your food before you can even get to the menu sign at this location. Also I had a hot fudge sundae from here one time and it tasted like melted plastic so badly that it actually made me nauseous. Good day.
Food: 1
If I'm not getting a discount on my food as an employee I'm certainly not going to be using a kiosk to order my food. Zero employees up front to take my money but they can all be seen in the back shooting the crap. Zero drink machines out front. Zero napkins out front. Zero I ketchup out front. Zero times will I be back. At least the food was decent.
Atmosphere: 1
Food: 3
Service: 1
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