Yall could add more cheese and sauce. My pizza you could see the bread on the entire pizza. It really was just bread. No sauce, dry, and no cheese. Whoever made our pizza just doesn’t care about the customers. The stars I did give is for the lady who answered the phone when we made out order, she gets 5 stars. My husbands keeps saying he feels like he wasted $30 on this pizza because it just wasn’t good at all. It was sooo dry and no cheese or sauce. I feel like we were scammed out of our money. We didn’t get what we paid for.!
Penny Smith
I drove from Shelby NC to Papa Johns on Floyd Baker last Sunday May 4th 2025.. Angela, the manager, handed me a half done pizza that I paid 15.00 for and argued with me that it was done cause she sent it through full cooking cycle. Finally, she cooked it more on the bottom and it looked like a real pizza. She always pretends to be nice but NEVER was. The pizza was delicious but the customer service was rotten and I WILL NEVER GO BACK THERE. NOT EVER. PAPAJOHNS IN SHELBY MAKES BETTER PIZZA AND THEY ARE KIND TO THE CUSTOMER. THAT IS WHERE I LIKE TO SPEND MY MONEY. CHRISTINE, AT THE FLOYD BAKER LOCATION IS WONDERFUL AND MAKES GREAT PIZZA.
SD Conrad
Service was great. Pizza is always good!
Courtney Allen
They always make my food great and fast! I love coming to papa John’s it’s my favorite pizza!!! I love the peppers that come with my pizza it makes it complete!!
Steven Porter
Not very friendly.
Gary Jones
The service was awesome the food on the other shand wasn't my dough wasn't done ugghh
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Randall Phillips
Pizza was great. Placed a web order still had to wait 20 minutes after I got there due to only o e person working.
Atmosphere: 3
Food: 4
Service: 3
Jendanbat 000
Pizza just wasn't great. Service was polite but not exceptional. Average experience with no ups or downs.
Atmosphere: 3
Food: 3
Service: 4
Crystal Harris
The pizza was great, but customer service is horrible. The guy working tonight was nice, but the woman there is so rude. I had a scouts card, which was supposed to give me a free 1 large 2 topping pizza with a purchase of another large 2 topping pizza. When I showed it to her, she rolled her eyes and said it was a misprint. I didn't want what she said it was supposed to be, so I asked if they had any specials. She said no. So I told her I would order online since there was specials online. She just walked away. She has been working there for years, and honestly, I don't know why they keep her. Just plain hateful.
Atmosphere: 1
Food: 4
Service: 1
Julezzy jules
I’m New To Gaffney, SC I’m From GEORGIA This By Far The Worse Papi John Restaurant Ever!!!! My Pizza Was Cold They Gave Me A Order That Somebody Order And Didn’t Pickup Plus The Receipt Had A Different Name On The Receipt Very Rude Staff Didn’t Want To Refund My Money Back To My Credit Card Or Fix My Order My 1st Time Eating Out In Gaffney, SC WORST EXPERIENCE I DO “NOT” RECOMMEND THIS LOCATION AT ALL BETTER OFF GOING TO SHELBY, SC IF YOU HAVE A VEHICLE I DON’T HAVE A VEHICLE SO THIS IS THE ONLY LOCATION NEAR ME THEY TOLD ME MY PIZZAS WILL BE DONE IN 15 MINUTES I WAS THERE 18 MINUTES IN MY UBER I SO DISGUSTED THEY NEED TO HIRE NEW STAFF AS WELL AS MANAGEMENT AS SOON AS POSSIBLE I WILL BE CONTACTING CORPORATE TERRIBLE EXPERIENCE FOR ME AND MY FAMILY APPARENTLY THIS WASN’T THE FIRST THEY DONE THIS EITHER MY NEIGHBORS ALSO HAD BAD EXPERIENCE TO THE POINT THEY DON’T EAT AT NO PIZZA RESTAURANT IN GAFFNEY GO TO SHELBY!
Not up to the “papa johns standard” I’m use to .. the last time I got a personal pan, the dough was raw and barely any sauce … before then I ordered a few large pizzas , the buffalo chicken was inedible .. lathered with buffalo sauce and I’ve had it before at a different location and it wasn’t like this version at all … very skimpy on toppings .. meat wise .. def making Spartanburgs location the Go - to
Atmosphere: 1
Food: 2
Service: 1
Jonathan Payne
Customer service at the Gaffney store is spot on! Store is clean and well maintained. The pizza has an amazing flavor. We also get a gluten free and the crust is one of the best I’ve had. We tried papa John’s after several terrible experiences with the dominoes but we will definitely never order pizza from anywhere but Papa John’s from now on.
Laura Vess
Good pizza. Ready when they say. But, when you order extras like pepper chinis they don't really give u extra! But charge you for them.
Yall could add more cheese and sauce. My pizza you could see the bread on the entire pizza. It really was just bread. No sauce, dry, and no cheese. Whoever made our pizza just doesn’t care about the customers.
The stars I did give is for the lady who answered the phone when we made out order, she gets 5 stars. My husbands keeps saying he feels like he wasted $30 on this pizza because it just wasn’t good at all. It was sooo dry and no cheese or sauce. I feel like we were scammed out of our money. We didn’t get what we paid for.!
I drove from Shelby NC to Papa Johns on Floyd Baker last Sunday May 4th 2025.. Angela, the manager, handed me a half done pizza that I paid 15.00 for and argued with me that it was done cause she sent it through full cooking cycle. Finally, she cooked it more on the bottom and it looked like a real pizza. She always pretends to be nice but NEVER was. The pizza was delicious but the customer service was rotten and I WILL NEVER GO BACK THERE. NOT EVER. PAPAJOHNS IN SHELBY MAKES BETTER PIZZA AND THEY ARE KIND TO THE CUSTOMER. THAT IS WHERE I LIKE TO SPEND MY MONEY. CHRISTINE, AT THE FLOYD BAKER LOCATION IS WONDERFUL AND MAKES GREAT PIZZA.
Service was great. Pizza is always good!
They always make my food great and fast! I love coming to papa John’s it’s my favorite pizza!!! I love the peppers that come with my pizza it makes it complete!!
Not very friendly.
The service was awesome the food on the other shand wasn't my dough wasn't done ugghh
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Pizza was great. Placed a web order still had to wait 20 minutes after I got there due to only o e person working.
Atmosphere: 3
Food: 4
Service: 3
Pizza just wasn't great. Service was polite but not exceptional. Average experience with no ups or downs.
Atmosphere: 3
Food: 3
Service: 4
The pizza was great, but customer service is horrible. The guy working tonight was nice, but the woman there is so rude. I had a scouts card, which was supposed to give me a free 1 large 2 topping pizza with a purchase of another large 2 topping pizza. When I showed it to her, she rolled her eyes and said it was a misprint. I didn't want what she said it was supposed to be, so I asked if they had any specials. She said no. So I told her I would order online since there was specials online. She just walked away. She has been working there for years, and honestly, I don't know why they keep her. Just plain hateful.
Atmosphere: 1
Food: 4
Service: 1
I’m New To Gaffney, SC I’m From GEORGIA This By Far The Worse Papi John Restaurant Ever!!!! My Pizza Was Cold They Gave Me A Order That Somebody Order And Didn’t Pickup Plus The Receipt Had A Different Name On The Receipt Very Rude Staff Didn’t Want To Refund My Money Back To My Credit Card Or Fix My Order My 1st Time Eating Out In Gaffney, SC WORST EXPERIENCE I DO “NOT” RECOMMEND THIS LOCATION AT ALL BETTER OFF GOING TO SHELBY, SC IF YOU HAVE A VEHICLE I DON’T HAVE A VEHICLE SO THIS IS THE ONLY LOCATION NEAR ME THEY TOLD ME MY PIZZAS WILL BE DONE IN 15 MINUTES I WAS THERE 18 MINUTES IN MY UBER I SO DISGUSTED THEY NEED TO HIRE NEW STAFF AS WELL AS MANAGEMENT AS SOON AS POSSIBLE I WILL BE CONTACTING CORPORATE TERRIBLE EXPERIENCE FOR ME AND MY FAMILY APPARENTLY THIS WASN’T THE FIRST THEY DONE THIS EITHER MY NEIGHBORS ALSO HAD BAD EXPERIENCE TO THE POINT THEY DON’T EAT AT NO PIZZA RESTAURANT IN GAFFNEY GO TO SHELBY!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great pizza wonderful staff
Great buffalo chicken melts
Not up to the “papa johns standard” I’m use to .. the last time I got a personal pan, the dough was raw and barely any sauce … before then I ordered a few large pizzas , the buffalo chicken was inedible .. lathered with buffalo sauce and I’ve had it before at a different location and it wasn’t like this version at all … very skimpy on toppings .. meat wise .. def making Spartanburgs location the Go - to
Atmosphere: 1
Food: 2
Service: 1
Customer service at the Gaffney store is spot on! Store is clean and well maintained. The pizza has an amazing flavor. We also get a gluten free and the crust is one of the best I’ve had. We tried papa John’s after several terrible experiences with the dominoes but we will definitely never order pizza from anywhere but Papa John’s from now on.
Good pizza. Ready when they say. But, when you order extras like pepper chinis they don't really give u extra! But charge you for them.
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