If you’re looking for a friendly environment and exemplary customer service, honestly if you’re looking for customer service at all do not step foot in this location. The employees are always rude and never greet you upon entering. Their faces are always unpleasant as if they don’t want to be there. The employees are curt and rude! I just don’t understand how a smile or a how may I help you will hurt. We all have bad days but it’s literally the same employees every time with the same horrible attitudes. Management does nothing!
V.M.
Horrible customer service. The absolute worst. Walked in and was not greeted. The staff working looked at each other, in disgust as if they were upset I came in. They had well over an hour before they closed. Not once was I was asked “how may I help you.” Just stared at until I began placing my order. Not sure what’s going on here but someone needs to address the poor attitudes and unfriendliness of these employees. I mean the least they could do is greet paying customers!
Harrelson
Best subway around and awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Lawrence
Ordered a half wheat turkey sub.Didnt put any cheese or mayonnaise on it. Took it back they gave me 2 slices of cheese to put on my sub. This is ridiculous. Not friendly at all
Atmosphere: 1
Service: 1
Daniella King
Easy to order from the menu. Customer service was really good. I tried the nachos and they are really good. I ordered the chicken nachos and I can't wait to go back to try the steak.
peter taki
empty sandwich only 2 pieces from each vegetable
Sub The Raccoon
Awful customer service and food made me sick.
If i could leave less than one star I absolutely would. I placed two orders through the app and had my mother pick them up. When she arrived she wasn't greeted, was practically dismissed and only given one order. When she explained that there were multiple orders the employee got an even worse attitude, snatched the sandwiches from behind her and threw them down on the counter in front of my mother. The disrespect shown towards both my food and my mother was utterly appalling and I will be leaving a public review until this situation is rectified.
Update : Shorty after writing this review and having ate my food I've gotten incredibly ill. Diarrhea and heavy vomiting so either the upset employee didn't properly make my food, or intentionally put something in it.
Mandy Marie
Subway is usually good, but my sandwich was just okay.
Food: 3
Abby Mims
First off they lowered the amount you get on your sandwich so you’re paying 15$ for barley anything , then i ordered a BLT the most simple sandwich and you leave off the tomato’s, so I have a lettuce and 2 pieces of bacon sandwich. Extreamly disappointing
Atmosphere: 1
Food: 1
Service: 1
Jacob Frizzell
Night time Crew sucks and are Jerks. If you go in the day time
I went into Subway for the 1st time in 5 years and the young ladies there were sweet and so nice. The sandwich was delicious. I highly recommend this Subway store.
Atmosphere: 5
Food: 5
Service: 5
Brandy Blakely
Always good service and great food.
Atmosphere: 5
Food: 5
Service: 5
Keith Hodgson
Have had a few good experiences here but unfortunately when I went to get a sandwich today they did not have one of the meats that is in the sandwich I ordered . I told them no worries and just put more of one of the same other ingredients on there instead. They did and then charged me for extra meat. I asked why as I was just getting the correct amount of meat on the sandwich and they told me that there were no substitutions allowed and they would have to charge me extra. I told them that I would have been just fine with what was supposed to be on the sandwich but they were out of the correct ingredients and I really was not asking for anything extra. The employee went to the manager and the manager said that they were correct in charging me more money for adding more of one ingredient to offset the fact they didn’t have the other. Was I just supposed be fine taking the sandwich with less than what was supposed to be on there because of their lack of inventory? Not a money issue, it’s a principle issue. Do better.. will go to Jimmy Johns or Tony’s next time.
Cody Mcneely
Matrice runs a tight ship and they are all very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch, Cookies
If you’re looking for a friendly environment and exemplary customer service, honestly if you’re looking for customer service at all do not step foot in this location. The employees are always rude and never greet you upon entering. Their faces are always unpleasant as if they don’t want to be there. The employees are curt and rude! I just don’t understand how a smile or a how may I help you will hurt. We all have bad days but it’s literally the same employees every time with the same horrible attitudes. Management does nothing!
Horrible customer service. The absolute worst. Walked in and was not greeted. The staff working looked at each other, in disgust as if they were upset I came in. They had well over an hour before they closed. Not once was I was asked “how may I help you.” Just stared at until I began placing my order. Not sure what’s going on here but someone needs to address the poor attitudes and unfriendliness of these employees. I mean the least they could do is greet paying customers!
Best subway around and awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
Ordered a half wheat turkey sub.Didnt put any cheese or mayonnaise on it. Took it back they gave me 2 slices of cheese to put on my sub. This is ridiculous. Not friendly at all
Atmosphere: 1
Service: 1
Easy to order from the menu. Customer service was really good. I tried the nachos and they are really good. I ordered the chicken nachos and I can't wait to go back to try the steak.
empty sandwich only 2 pieces from each vegetable
Awful customer service and food made me sick.
If i could leave less than one star I absolutely would.
I placed two orders through the app and had my mother pick them up. When she arrived she wasn't greeted, was practically dismissed and only given one order. When she explained that there were multiple orders the employee got an even worse attitude, snatched the sandwiches from behind her and threw them down on the counter in front of my mother. The disrespect shown towards both my food and my mother was utterly appalling and I will be leaving a public review until this situation is rectified.
Update :
Shorty after writing this review and having ate my food I've gotten incredibly ill. Diarrhea and heavy vomiting so either the upset employee didn't properly make my food, or intentionally put something in it.
Subway is usually good, but my sandwich was just okay.
Food: 3
First off they lowered the amount you get on your sandwich so you’re paying 15$ for barley anything , then i ordered a BLT the most simple sandwich and you leave off the tomato’s, so I have a lettuce and 2 pieces of bacon sandwich. Extreamly disappointing
Atmosphere: 1
Food: 1
Service: 1
Night time Crew sucks and are Jerks. If you go in the day time
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The bebest..
Atmosphere: 5
Food: 5
Service: 4
I went into Subway for the 1st time in 5 years and the young ladies there were sweet and so nice. The sandwich was delicious. I highly recommend this Subway store.
Atmosphere: 5
Food: 5
Service: 5
Always good service and great food.
Atmosphere: 5
Food: 5
Service: 5
Have had a few good experiences here but unfortunately when I went to get a sandwich today they did not have one of the meats that is in the sandwich I ordered . I told them no worries and just put more of one of the same other ingredients on there instead. They did and then charged me for extra meat.
I asked why as I was just getting the correct amount of meat on the sandwich and they told me that there were no substitutions allowed and they would have to charge me extra.
I told them that I would have been just fine with what was supposed to be on the sandwich but they were out of the correct ingredients and I really was not asking for anything extra.
The employee went to the manager and the manager said that they were correct in charging me more money for adding more of one ingredient to offset the fact they didn’t have the other. Was I just supposed be fine taking the sandwich with less than what was supposed to be on there because of their lack of inventory?
Not a money issue, it’s a principle issue.
Do better.. will go to Jimmy Johns or Tony’s next time.
Matrice runs a tight ship and they are all very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch, Cookies
Loading...