On this Sunday 10/26/2025 the service was very slow at the drive thru ordering. We arrived and a white SUV was waiting or ordering for 6-10 minutes. I had to blow my horn as we were the third vehicle in line. Then the line started to back up. This was around 2pm when church was letting out. After ordering at the pick up window I advised them that someone blew at me as she had me waiting on something else. This day was poorly managed by the store manager.
Atmosphere: 1
Food: 5
Service: 1
Lakeasha Canty
It’s too many young kids playing and outside . The manager that was there didn’t try to redirect them she sitting down as if she’s off for the day and don’t bother her. I asked for my order to be fresh and they still proceeded to give me the chicken out the warmer. The lobby is disgusying the glass on the door and drive thru is so filthy. The need to shut this place down
Atmosphere: 1
Food: 1
Service: 1
Denise Thomas
The customer service is horrible. They have the most unprofessional employees and most of them are really young or in high school. They always don’t have what you want as well. Hire new employees or that kfc will get shut down.
Atmosphere: 1
Food: 2
Service: 1
Ryan Baker
Driving through Kingstree today. The employees of this KFC were going above and beyond to help a woman in distress out in the street in front of their store. Incredible display of kindness and compassion! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Mary Coardgord
The chicken was hot but tough. You should go into the Kingstree store to order and check your order before leaving. If you ask for a brest and wing and don't check what's in the bag. When you get you might have the thy and a drumstick. The staff has short tempers and act like the customers are bothering them. One young lady that worked there, she left to go into the arm forces, she had very nice manners. I blame the managers. Your workers are a reflection of you. The way you're workers act is the way you allow them. If you act like you, the manager / owner don't care and it's all about the money, not thr service, that's the way your employees will act.
Atmosphere: 2
Food: 2
Service: 2
XL Singletary (Lilflash1126)
Chicken had a lot of fat unfer the skin. It's was not very tasty. The texture of the chicken was not fresh. Taste that it was heated or reheated too long.
Atmosphere: 3
Food: 2
Service: 3
India Rouse
The food was nasty...never again
Atmosphere: 1
Food: 1
Service: 1
Intrigued Mind
My first issue was I ordered the 12 piece mixed and was given 12 pieces dark. Now I know why it's always good to check your boxes before leaving a restaurant. The second one is the fact that management and / or corporate doesn't invest in their employees and train them to provide excellent customer service.
landon huff
women at counter had a terrible attitude all the drinks were out food was awful people begging outside bathroom was nasty i have never left a review in my life but this place was so bad i had too will never return.
I see exactly why I stopped going to kfc in the first place..decided to go there since I haven't been in a while..got my order and was missing straws...got a five peice with 3 breast and 2 of the tiniest wings ever...I mean I don't mind eating breast but they could've put a leg and a thigh in the place of 2 breast..I had an online order which I informed them before I got to the window..when I got to the windows she had the window open looking lost..giving me an amount and I told her I had an online order..smh that's why I love Hardee's they never get my order wrong and iif they only have breast they let me know once I get there..thats where I should've went instead but it will be a long time before I come here again..which I could've given 0 stars
Danni B
They’re always out of inventory. They’ve been out of hot sauce, sodas, ranch, etc. You better check your bag because you may definitely get the wrong order or not everything in your order. The service here is pitiful and they may end up like the Burger King that just went out of business if they keep this up.
Cory Johnson
This KFC is the slowest one I have ever been to the workers ar very rude or they are always on their phone. If u ask them for something they have a attitude about it. This is the last time I will come here. Do better KFC in kingstree sc.
Kent Wallace
Born and raised in Kingstree, now live in Columbia,SC Went home to visit parents and decided on my way back home to ordered some food from the worst location in Kingstree. Would have been better off going to the dollar store or just stayed hungry. Never seen such unprofessional ,ignorer Bunch of idiots with no idea what public relation means. Only there just for a check and no real concern toward the customers.. Now the reason for this poor review. I ordered on line and paid for a 16 piece special deal for pick up. So on my way back home to Columbia, I went inside to pick up my order Told the lady who I was and was picking up an on line order. She told me that the order was already picked up by me. So I attempted to explain to her saying that I didn’t pick up the order but y’all gave it to someone else. Then she spoke to another idiot who I thought was trying to make their error right but instead she acted like it was my fault that they allowed some one else with no verification, phone number, email or nothing just to come in and take an online order. So instead of admitting their screw up, those idiots played it off indicating that these incidents are common and the only option offered to me was to request a refund on line and to do another order. So not only am I out of 20plus dollars, but still don’t have my order. How stupid is that? If that’s KFC policy, it need to be changed..Use some type of verification for these online orders to prevent incidents like this..So I did file a formal complaint with this store and requested a refund for the order I never received. The $23 dollars lost was not the problem. I could have dealt with that. The problem was the rudeness of the management and workers who seem to went out of their way not wanting to try and correct the issues and admit fault. Customer service doesn’t exist at that restaurant. I did stop in Sumter on my way home and reorder another meal and that KFC was like night and day. Excellent service all around. So never again in Kingstree. Definitely need new management and training.
Atmosphere: 1
Food: 1
Service: 1
Charles
Food was excellent people were good that was a good atmosphere another words good all around
They forget ur order
Atmosphere: 1
Food: 2
Service: 1
On this Sunday 10/26/2025 the service was very slow at the drive thru ordering. We arrived and a white SUV was waiting or ordering for 6-10 minutes. I had to blow my horn as we were the third vehicle in line. Then the line started to back up. This was around 2pm when church was letting out. After ordering at the pick up window I advised them that someone blew at me as she had me waiting on something else. This day was poorly managed by the store manager.
Atmosphere: 1
Food: 5
Service: 1
It’s too many young kids playing and outside . The manager that was there didn’t try to redirect them she sitting down as if she’s off for the day and don’t bother her. I asked for my order to be fresh and they still proceeded to give me the chicken out the warmer. The lobby is disgusying the glass on the door and drive thru is so filthy. The need to shut this place down
Atmosphere: 1
Food: 1
Service: 1
The customer service is horrible. They have the most unprofessional employees and most of them are really young or in high school. They always don’t have what you want as well. Hire new employees or that kfc will get shut down.
Atmosphere: 1
Food: 2
Service: 1
Driving through Kingstree today. The employees of this KFC were going above and beyond to help a woman in distress out in the street in front of their store. Incredible display of kindness and compassion! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
The chicken was hot but tough. You should go into the Kingstree store to order and check your order before leaving. If you ask for a brest and wing and don't check what's in the bag. When you get you might have the thy and a drumstick.
The staff has short tempers and act like the customers are bothering them.
One young lady that worked there, she left to go into the arm forces, she had very nice manners.
I blame the managers. Your workers are a reflection of you. The way you're workers act is the way you allow them. If you act like you, the manager / owner don't care and it's all about the money, not thr service, that's the way your employees will act.
Atmosphere: 2
Food: 2
Service: 2
Chicken had a lot of fat unfer the skin. It's was not very tasty. The texture of the chicken was not fresh. Taste that it was heated or reheated too long.
Atmosphere: 3
Food: 2
Service: 3
The food was nasty...never again
Atmosphere: 1
Food: 1
Service: 1
My first issue was I ordered the 12 piece mixed and was given 12 pieces dark. Now I know why it's always good to check your boxes before leaving a restaurant. The second one is the fact that management and / or corporate doesn't invest in their employees and train them to provide excellent customer service.
women at counter had a terrible attitude all the drinks were out food was awful people begging outside bathroom was nasty i have never left a review in my life but this place was so bad i had too will never return.
Restaurantji Recommends
I see exactly why I stopped going to kfc in the first place..decided to go there since I haven't been in a while..got my order and was missing straws...got a five peice with 3 breast and 2 of the tiniest wings ever...I mean I don't mind eating breast but they could've put a leg and a thigh in the place of 2 breast..I had an online order which I informed them before I got to the window..when I got to the windows she had the window open looking lost..giving me an amount and I told her I had an online order..smh that's why I love Hardee's they never get my order wrong and iif they only have breast they let me know once I get there..thats where I should've went instead but it will be a long time before I come here again..which I could've given 0 stars
They’re always out of inventory. They’ve been out of hot sauce, sodas, ranch, etc. You better check your bag because you may definitely get the wrong order or not everything in your order. The service here is pitiful and they may end up like the Burger King that just went out of business if they keep this up.
This KFC is the slowest one I have ever been to the workers ar very rude or they are always on their phone. If u ask them for something they have a attitude about it. This is the last time I will come here. Do better KFC in kingstree sc.
Born and raised in Kingstree, now live in Columbia,SC Went home to visit parents and decided on my way back home to ordered some food from the worst location in Kingstree. Would have been better off going to the dollar store or just stayed hungry. Never seen such unprofessional ,ignorer
Bunch of idiots with no idea what public relation means. Only there just for a check and no real concern toward the customers.. Now the reason for this poor review. I ordered on line and paid for a 16 piece special deal for pick up. So on my way back home to Columbia, I went inside to pick up my order Told the lady who I was and was picking up an on line order. She told me that the order was already picked up by me. So I attempted to explain to her saying that I didn’t pick up the order but y’all gave it to someone else. Then she spoke to another idiot who I thought was trying to make their error right but instead she acted like it was my fault that they allowed some one else with no verification, phone number, email or nothing just to come in and take an online order. So instead of admitting their screw up, those idiots played it off indicating that these incidents are common and the only option offered to me was to request a refund on line and to do another order. So not only am I out of 20plus dollars, but still don’t have my order. How stupid is that?
If that’s KFC policy, it need to be changed..Use some type of verification for these online orders to prevent incidents like this..So I did file a formal complaint with this store and requested a refund for the order I never received. The $23 dollars lost was not the problem. I could have dealt with that. The problem was the rudeness of the management and workers who seem to went out of their way not wanting to try and correct the issues and admit fault. Customer service doesn’t exist at that restaurant. I did stop in Sumter on my way home and reorder another meal and that KFC was like night and day. Excellent service all around. So never again in Kingstree. Definitely need new management and training.
Atmosphere: 1
Food: 1
Service: 1
Food was excellent people were good that was a good atmosphere another words good all around
Wheelchair accessibility: Yes it's wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, Fried Chicken, Mashed Potatoes & Gravy, Gravy
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