El Jalapeño Mexican Grill - Ladson
$ • Mexican, Vegetarian
Hours:
3786 Ladson Rd Ste 203-204, Ladson
(843) 695-8933
About El Jalapeño Mexican Grill - Ladson
Customers' Favorites
Recent Reviews
Share your opinion about El Jalapeño Mexican Grill - Ladson
Calling this "Restaurant" disappointing is giving this DUMP a compliment. Disrespectful, and rude seems to be part of their training manual.
Customer Service is non-existent in their vocabulary. The staff thrives on creating tension with the customers.
Johnathon is only the "Manager" by title. Perhaps "Johnathon" should take a leadership course, and teach "his" staff, and himself on being more courteous to the customers. SUMMERVILLE/LADSON do not waste your hard...read full review
The food comes out fast and the staff is friendly. The portions are large and the drinks are excellent!
Bill was inflated with add ons from $11.95 to $18.70. Asked to substitute cheese sauce for red sauce and billed for a queso dip appetizer. charged 1.75 to add onions and not told this by waiter. Tried to talk with manager. He was rude and unmoving. Insisted it was my ordering that was the problem.Rudest hospitality person I have ever encountered. I admit I got rude back in defense when I felt disrespected and unheard. Always had good experiences here but will never return. Amazed...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 9:30PM |
People in Ladson Also Viewed
El Jalapeño Mexican Grill is a clean and nice restaurant known for its delicious food at good prices. The chicken fajitas and Jalapeños are highly recommended, along with the vegetarian option of Vegetable Fajitas. The staff is attentive, and Angeles has been noted for her nice and professional service, providing good recommendations. However, there have been some concerns about service, with reports of waitresses neglecting customers at times. While the food is great, there have been incidents of incomplete takeout orders, such as missing tortillas. Despite these issues, the tasty food, including the spicy margaritas like the Jalapeño margarita, keeps customers coming back, with many expressing a strong desire to return.