The speaker for drive thur is not working currently and my only issue is the wait due to malfunction. Customer service was good and food was hot and right on time, but wait time wasn't the best.
Atmosphere: 5
Food: 4
Service: 5
Shane McGrew
Great friendly staff
Atmosphere: 5
Food: 5
Service: 5
James Smith
They don’t deserve a star it’s 8 o’clock and doors are locked. Nobody can get in or out and they’re all sitting on the chairs on their phones not doing a damn thing and I’m trying to get my order. They are lazy
K Bo
They need a better intercom at the drive thru. He could hardly hear me and I could hardly hear him. I asked at the end, did you get the extra coleslaw? He said yes but I was not charged and it wasn't in the bag. They had to run the charger at the window. He asked me twice what dipping sauce and twice I said ranch. No dipping sauce in the bag.
Food: 5
Service: 1
Kocco Fekerte
Customer service is always been the most important thing when providing food and beverage services. Shout out to the manager Tony for exceptional customer service on today! I will definitely be back on Wednesday for the chicken fried steak!
Service: 5
Stacey Reinke
Walked in instantly got nauseous from the odor, turned around and left. Then today we ordered about 90$ worth of food and got the wrong order. Was impossible to return it since we are at work. Never got a receipt and when the guy who actually paid for called to explain what happen the person was very rude.
Atmosphere: 1
Food: 2
Service: 1
Robert Nelson
Chicken sandwiches were great.
Atmosphere: 4
Food: 5
Service: 5
Sandra
Drive thru was Quick! Chicken awesome! Excellent customer service.
Food: 5
Service: 5
Kaitlynn Willis
The lady in drive thru has the worst attitude. Coming through trying to order myself food & she is just disgusting. Playing on her phone & just has no customer service experience clearly. Do better.
Atmosphere: 1
Food: 3
Service: 1
timothy Heyward
Was literally not one person at the restaurant. How is it even possible to still get an order wrong with nobody there to distract. Just slack and careless
I have been their several times as it is conveniently on the way to my home. I can say the last two times the staff have been sincere and very happy and just simply amazing to talk to and have not tried to get rid of us as quickly as they could. They have been helpful and have showed they want a real change were they work and customer service has just been amazing. The food is good. The app has been a very helpful for us to continue to keep coming.
Atmosphere: 5
Food: 5
Service: 5
megan cain
I ordered a chicken littles combo super simple the girl asked if I wanted classic or spicy which I had never been given the option so I asked her if she heard me correctly which she responded rudely “DO YOU WANT CLASSIC OR SPICY?” I then told her spicy. I get to the window and paid I then asked for 2 honey mustards the girl said ok. Shortly after that the nightmare of a manager comes up all huffy stating that the honey mustards cost x amount and asked if I still wanted them. I said yes BECAUSE I HAVE HONEY MUSTARD MONEY. Then as I’m handing her my card to charge me the whopping 50 cent for the sauce she looks at me and goes “we don’t even got honey mustard” I looked at her incredulously and just rolled up my window and drove the 30 mins back to my house. When I get home and finally go to eat my food I open up my chicken littles and couldn’t freaking believe what they had done. These sandwich’s are SUPPOSED to consist of a chicken tender and some mayo and pickle slices. What did they give me?? Two chicken tenders slapped between the bun DOUSED and I mean COMPLETELY DRENCHED in mayo. No pickles no “spicy” anything. So of course I am not going to drive 30 mins back to the restaurant to confront the staff so I call the restaurant. That’s when I had the absolute miserable experience and speaking to the manager who’s name I never requested but boy oh boy what a terror. She was rude, she never apologized and then refused to refund me unless I drove back and gave her the DISGUSTING food she had the nerve to serve me. I even explained to her that the food was in the trash and that I lived 30 mins away which she replied “I don’t know what to tell ya”. So luckily I had already made a formal complaint through their website and I told her I would need all of the information off of the receipt THEY NEVER GAVE ME. Then the line goes silent and I asked repeatedly hello? HELLO? Then out of no where she responds asking me to calm down cause she didn’t make my food. I told her I was calm but she wasn’t responding. She then goes “well you asked me to look something up DIDN’T YOU?” I said yes but you could’ve responded instead of not saying anything! Long story short I won’t be returning and KFC better do the right thing and refund me. Such a disaster and prime example of trash being trash.
Atmosphere: 1
Food: 1
Service: 1
Jen Hanshew
Very friendly drive thru attendant. Polite and helpful. Thank you for the honey and jelly suggestion, it topped the meal off perfectly 😊
The speaker for drive thur is not working currently and my only issue is the wait due to malfunction. Customer service was good and food was hot and right on time, but wait time wasn't the best.
Atmosphere: 5
Food: 4
Service: 5
Great friendly staff
Atmosphere: 5
Food: 5
Service: 5
They don’t deserve a star it’s 8 o’clock and doors are locked. Nobody can get in or out and they’re all sitting on the chairs on their phones not doing a damn thing and I’m trying to get my order. They are lazy
They need a better intercom at the drive thru. He could hardly hear me and I could hardly hear him. I asked at the end, did you get the extra coleslaw? He said yes but I was not charged and it wasn't in the bag. They had to run the charger at the window. He asked me twice what dipping sauce and twice I said ranch. No dipping sauce in the bag.
Food: 5
Service: 1
Customer service is always been the most important thing when providing food and beverage services. Shout out to the manager Tony for exceptional customer service on today! I will definitely be back on Wednesday for the chicken fried steak!
Service: 5
Walked in instantly got nauseous from the odor, turned around and left. Then today we ordered about 90$ worth of food and got the wrong order. Was impossible to return it since we are at work. Never got a receipt and when the guy who actually paid for called to explain what happen the person was very rude.
Atmosphere: 1
Food: 2
Service: 1
Chicken sandwiches were great.
Atmosphere: 4
Food: 5
Service: 5
Drive thru was Quick! Chicken awesome! Excellent customer service.
Food: 5
Service: 5
The lady in drive thru has the worst attitude. Coming through trying to order myself food & she is just disgusting. Playing on her phone & just has no customer service experience clearly. Do better.
Atmosphere: 1
Food: 3
Service: 1
Was literally not one person at the restaurant. How is it even possible to still get an order wrong with nobody there to distract. Just slack and careless
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service!!!!
Atmosphere: 5
Food: 5
Service: 5
Great Staff
Food: 5
Service: 5
I have been their several times as it is conveniently on the way to my home. I can say the last two times the staff have been sincere and very happy and just simply amazing to talk to and have not tried to get rid of us as quickly as they could. They have been helpful and have showed they want a real change were they work and customer service has just been amazing. The food is good. The app has been a very helpful for us to continue to keep coming.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken littles combo super simple the girl asked if I wanted classic or spicy which I had never been given the option so I asked her if she heard me correctly which she responded rudely “DO YOU WANT CLASSIC OR SPICY?” I then told her spicy. I get to the window and paid I then asked for 2 honey mustards the girl said ok. Shortly after that the nightmare of a manager comes up all huffy stating that the honey mustards cost x amount and asked if I still wanted them. I said yes BECAUSE I HAVE HONEY MUSTARD MONEY. Then as I’m handing her my card to charge me the whopping 50 cent for the sauce she looks at me and goes “we don’t even got honey mustard” I looked at her incredulously and just rolled up my window and drove the 30 mins back to my house. When I get home and finally go to eat my food I open up my chicken littles and couldn’t freaking believe what they had done. These sandwich’s are SUPPOSED to consist of a chicken tender and some mayo and pickle slices. What did they give me?? Two chicken tenders slapped between the bun DOUSED and I mean COMPLETELY DRENCHED in mayo. No pickles no “spicy” anything. So of course I am not going to drive 30 mins back to the restaurant to confront the staff so I call the restaurant. That’s when I had the absolute miserable experience and speaking to the manager who’s name I never requested but boy oh boy what a terror. She was rude, she never apologized and then refused to refund me unless I drove back and gave her the DISGUSTING food she had the nerve to serve me. I even explained to her that the food was in the trash and that I lived 30 mins away which she replied “I don’t know what to tell ya”. So luckily I had already made a formal complaint through their website and I told her I would need all of the information off of the receipt THEY NEVER GAVE ME. Then the line goes silent and I asked repeatedly hello? HELLO? Then out of no where she responds asking me to calm down cause she didn’t make my food. I told her I was calm but she wasn’t responding. She then goes “well you asked me to look something up DIDN’T YOU?” I said yes but you could’ve responded instead of not saying anything! Long story short I won’t be returning and KFC better do the right thing and refund me. Such a disaster and prime example of trash being trash.
Atmosphere: 1
Food: 1
Service: 1
Very friendly drive thru attendant. Polite and helpful. Thank you for the honey and jelly suggestion, it topped the meal off perfectly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
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