Who is the store manager there????? She’s very rude to her employees, customers, and doordasher’s as well as uber drivers. Every time you walk in there she has an attitude and acts like she’s miserable making everyone else around her miserable. When you walk in she’s always on a personal calls telling her business to the world to the world and there’s always long wait time whether you’re a customer or delivery driver. I’ve walked into Pizza Hut multiple times and caught her talking rude and down on her employees and the employees just take it because they need jobs. If the district manager or anyone higher up reads this because I already know that (old grumpy lady) the store manager will read it please fire her because that old grumpy lady is not people person and she doesn’t need to be working with the public at all. Please old grumpy lady apologize to your employees and start appreciating them for the work they do and stop being rude to everyone that walks in the door. Customer service will get you a long way in this line of work
Atmosphere: 1
Service: 1
Michael Grzybowski
Placed a delivery order. Never got it. Called and was told no drivers.
Service: 1
YAN B
More like sloth hut …don’t order from there unless you want to wait all day. P.S I don’t need a reply from the owner asking me to provide name and number . This place sux and management sux . People in Lake Wylie deserve better service and better food .
Atmosphere: 1
Food: 2
Service: 1
Tish Kelly
The black lady is so rude there I called about them giving me something I didn’t order and the lady was so rude over the phone. This location needs new management or to close this location down. I ordered takeout
Atmosphere: 1
Food: 2
Service: 1
Josh Alley
Will not honor the buy one get one free large pizza deal that is advertised for 8/1-8/3 ironically after orders are placed.
Jojo Mitchell
I placed an order with Pizza Hut, but the store canceled it because the item I wanted wasn’t available. That part I can understand—but I was really disappointed that I couldn’t get a refund for something I never received. It’s frustrating to be charged for an order the store couldn’t fulfill. I expected better customer service and communication. Hoping this can be resolved more fairly in the future.
Kayla Lunsford
They have gone down hill at this location. Past few times our orders have seemed rushed though or not cared for. This time they didn't cook the pizza long enough. One pizza you can tell via the cheese, the other one is just gross and coming apart.
Food: 1
Ashley Keasler
The absolute worst Pizza Hut !!! Do not come here!!
Atmosphere: 1
Food: 1
Service: 1
Juan Cordova
The worst customer service ever I don't understand how this business are surviving like this with inexperience people answering the phone corporate need to check this location asap please
Atmosphere: 1
Food: 1
Service: 1
Peter Sullivan
Horrible customer service on multiple occasions. I won’t be back to the store.
They advertise online bogo wing Wednesday but do not honor it and corporate sucks and I got hung up on 3 times… I shall tell the world do not go to Pizza Hut EVER
R O
The pizza was fine but the staff was extremely rude. Upon arrival they were yelling and arguing among each other. They treated every customer horribly. I was very uncomfortable during the 30 minutes I waited on my order. If I hadn’t prepaid I would have gone elsewhere. I will definitely think twice before ordering there again.
Lia
Janie had excellent customer service and a great attitude, and the food was very fresh would definitely eat here again!
Honesty
Mgmt top-notch
Jessica
This place is always a circus—nobody ever knows what’s coming in or going on, employees always screaming at each other every time I’ve come in.
Who is the store manager there????? She’s very rude to her employees, customers, and doordasher’s as well as uber drivers. Every time you walk in there she has an attitude and acts like she’s miserable making everyone else around her miserable. When you walk in she’s always on a personal calls telling her business to the world to the world and there’s always long wait time whether you’re a customer or delivery driver. I’ve walked into Pizza Hut multiple times and caught her talking rude and down on her employees and the employees just take it because they need jobs. If the district manager or anyone higher up reads this because I already know that (old grumpy lady) the store manager will read it please fire her because that old grumpy lady is not people person and she doesn’t need to be working with the public at all. Please old grumpy lady apologize to your employees and start appreciating them for the work they do and stop being rude to everyone that walks in the door. Customer service will get you a long way in this line of work
Atmosphere: 1
Service: 1
Placed a delivery order. Never got it. Called and was told no drivers.
Service: 1
More like sloth hut …don’t order from there unless you want to wait all day.
P.S I don’t need a reply from the owner asking me to provide name and number . This place sux and management sux . People in Lake Wylie deserve better service and better food .
Atmosphere: 1
Food: 2
Service: 1
The black lady is so rude there I called about them giving me something I didn’t order and the lady was so rude over the phone. This location needs new management or to close this location down. I ordered takeout
Atmosphere: 1
Food: 2
Service: 1
Will not honor the buy one get one free large pizza deal that is advertised for 8/1-8/3 ironically after orders are placed.
I placed an order with Pizza Hut, but the store canceled it because the item I wanted wasn’t available. That part I can understand—but I was really disappointed that I couldn’t get a refund for something I never received. It’s frustrating to be charged for an order the store couldn’t fulfill. I expected better customer service and communication. Hoping this can be resolved more fairly in the future.
They have gone down hill at this location. Past few times our orders have seemed rushed though or not cared for. This time they didn't cook the pizza long enough. One pizza you can tell via the cheese, the other one is just gross and coming apart.
Food: 1
The absolute worst Pizza Hut !!! Do not come here!!
Atmosphere: 1
Food: 1
Service: 1
The worst customer service ever I don't understand how this business are surviving like this with inexperience people answering the phone corporate need to check this location asap please
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service on multiple occasions. I won’t be back to the store.
Restaurantji Recommends
They advertise online bogo wing Wednesday but do not honor it and corporate sucks and I got hung up on 3 times… I shall tell the world do not go to Pizza Hut EVER
The pizza was fine but the staff was extremely rude. Upon arrival they were yelling and arguing among each other. They treated every customer horribly. I was very uncomfortable during the 30 minutes I waited on my order. If I hadn’t prepaid I would have gone elsewhere. I will definitely think twice before ordering there again.
Janie had excellent customer service and a great attitude, and the food was very fresh would definitely eat here again!
Mgmt top-notch
This place is always a circus—nobody ever knows what’s coming in or going on, employees always screaming at each other every time I’ve come in.
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