Church's Chicken

1317 Charlotte Hwy, Lancaster
(803) 283-2445

Recent Reviews

Robin B (Roby)

I visited the drive through today, and was served quickly. The food was hot and fresh.

Anna Frazier Witherspoon

Service was great and very friendly ?.

Jerry Moree

Ordered (2) 16 pieces of chicken with fixings and the order seem to be short of product asked to have it rechecked but was informed that I had all of my product.I did not check what we received until 2:50 pm at which time I found we were missing 16 pieces of mixed chicken. Was unable to to back to the store where I bought the product until after 6:00 pm. I asked for my money for the missing chicken only and was informed that the manager could not refund my money was not offered any other options. During the conversation with the manager on duty she informed me she ws in contact with her manager and informed me that her manager also could not help me. Returned to the store the next day around 11:30 and talked with the store manger and basically was informed me that the policy was that there was no return of monies once you purchase any of Churchs products. The store manger then proceeds to berate me for taking too long in in contacting the store. I informed the manger that I tried to contact the store via a phone call which did not go through but only told me the mail box was full. This was the only phone number provided on the store web page. Once I was basically called a liar I took my receipt and left. The store manager tried to inform me that she was planning on giving me my order but by that time we both were upset. This is not the first time my order had not been filled correctly but it was made correct. This was very poor service, will not be using Churches Chicken again. Funny thing was I accidentally called Bojangles and was trying to get my order correct and they were very helpful in assisting until I realized I had the wrong company. I cannot speak for all the Church's Chicken stores but with this type of service I do not think this store will be in business for long.We are from out of town and stopped to get lunch for our family.

Philip M

Absolutely love this place. The best chicken I have had. Better than, KFC, Popeyes, bojanges, or anyone else. Every time I come here the food is fresh, hot, juicy, and delicious. Keep it up church's and I'll keep coming back.

Shamweezy Productions

The location on the central ave is the worst no ghetto place I have ever been. I ordered 3 items they gave me on and it was the wrong meal. When I asked them about they got upset with me and cursed me out. I was so angry I told em just keep the money and the food. I still can’t seem to wrap my head around the whole situation never again will I go there cause nothing will ever change review or not

Cecilia Molina

My husband picked up some food from there tonight, and he got some jalapeño cheese bombers. They had absolutely no cheese, and some no jalapeño either.

Sue Cunningham

I love the Wings,so big and crispy..

Diana Bryant

Best chicken around! Sides are small when you order a family size meal, the fries are smaller than you would get if you ordered a large size at any fast food. In other words a 10 piece box for feeding 6-8 people gives you enough fries for 2 french fries per person.

Tracey Norfleet Hunt

Delicious food. Great employees. Love this location

Allison Wano

Great chicken sandwich with creamy jalapeño dip!?

Philsonia Burris

I will never visit this location again. I drove 45 mins for the smokehouse chicken and apple pies. I arrived at 8:40 they were out of both remind you they close at 10pmCalled the next day to address issue the manager and DM was very unprofessional and rude.

Sable Fox

Horrible experience today with a rude manager !!!! Definitely wouldn’t recommend!!!!

Me I AM

It was okay.. just got sick to the stomic a little after eating there..

Jessica Sowell

The food is good, I found a hair in my chicken but other than that it was all good. The biscuits are the best and the tea is sweet.

Anji Bowen

$10 lunch 2 piece white meal .. small breast big wing. Biscuit very hard, green beans too mushy potatoes were fine.

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