This Hardee's in Lancaster was anything but clean. Sticky floors and tables. Food wasnt very appealing. Maybe they don't have enough employees or are having a hard time finding quality workers. Don't know.
Atmosphere: 1
Food: 2
Service: 3
Benjamin Koon
Stopped for a ham biscuit and a Sweet tea,thanks for a great morning, God Bless 🙌
Atmosphere: 5
Food: 5
Service: 5
Janet Ellis
Had a coupon for 40% off a Frisco burger. Limit 2 burgers with coupon. Asked for 2 burgers. I was only charged for 1 burger and only received 1 burger. After I checked my bags out and realized I only got 1 sandwich. I returned to the counter and told the staff member that I had ordered 2 only received 1 and only paid for 1. Since the coupon allowed for 2 I asked to purchase the 2nd burger at the 40% off price. The person couldn't find what she dud with the coupon I had given her before and said she would have to ring it up at the regular price. She m ade no attempt to address the issue. Not very good at customer service. I paid the full price this time but unless customer service improves, I won't be back. The food isn't that good to bring me back
Atmosphere: 3
Food: 3
Service: 1
Patricia Arthur
I waited 12 mins for a strawberry shake and there was only 2 customers in the whole place. I told the lady when she walked my shake out the door that it was a long wait and she didn't care at all. I will never go back.
Sheila
Went to the drive threw and the employee there named Adam was so good to us made sure we had everything we need he went out of his way thank you Adam from Miss Sheila ☺️ lol
Kristi Thomas
Food was okay but there was a very rude woman there. I probably wont ever go back just because of her. People like her shouldnt be working there. Lancaster Hardees is probably out for me
Atmosphere: 3
Food: 4
Service: 1
T P
Went through the drive thru ordered double cheeseburger just ketchup, large fries and milkshake. Get home and i have a single cheeseburger loaded. So gross! Went back into the restaurant ordered my double cheeseburger just ketchup and they handed me a bacon cheeseburger again fully loaded. I got my money back but they never apologized for any of it and blamed it on not having any hamburgers. 🤦♀️ I think new management is needed.
Food: 2
Service: 1
John Stover
I enjoy hardness they have great food and a nice and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Tilly James
Got the chicken tender platter. Hardly any food. The coleslaw was gross. Food wasn't fresh, it was cold. No sauce given. Over priced for terrible food.
I would give it no stars. Decided to go here for supper for the first time in years. And didn’t even get to eat. Cashier said they stop taking orders at 845 pm but the sign says 9. Mind you there were two of these restaurants open years ago. Now I’m thinking this one needs to close. Not a good way to build customer base. Employees just there to make money and not work.
Recommended dishes: Burger
Grandpa
Best I ever had at Hardee's... Friendly window guy!
Atmosphere: 5
Food: 5
Service: 5
Mark Eugene Parker
Roaches was everywhere and ants the tables was nasty floors were nasty and the employees were nasty and rude
J P
Mushroom Swiss burger...yumm. Kind of pricey though 12 to 13 bucks for a sandwich, fries, and a drink???
Chantel Janis
Food was good. Service was good. Not enough people. Very slow.
This Hardee's in Lancaster was anything but clean. Sticky floors and tables. Food wasnt very appealing. Maybe they don't have enough employees or are having a hard time finding quality workers. Don't know.
Atmosphere: 1
Food: 2
Service: 3
Stopped for a ham biscuit and a Sweet tea,thanks for a great morning, God Bless 🙌
Atmosphere: 5
Food: 5
Service: 5
Had a coupon for 40% off a Frisco burger. Limit 2 burgers with coupon. Asked for 2 burgers. I was only charged for 1 burger and only received 1 burger. After I checked my bags out and realized I only got 1 sandwich. I returned to the counter and told the staff member that I had ordered 2 only received 1 and only paid for 1. Since the coupon allowed for 2 I asked to purchase the 2nd burger at the 40% off price. The person couldn't find what she dud with the coupon I had given her before and said she would have to ring it up at the regular price. She m ade no attempt to address the issue. Not very good at customer service. I paid the full price this time but unless customer service improves, I won't be back. The food isn't that good to bring me back
Atmosphere: 3
Food: 3
Service: 1
I waited 12 mins for a strawberry shake and there was only 2 customers in the whole place. I told the lady when she walked my shake out the door that it was a long wait and she didn't care at all. I will never go back.
Went to the drive threw and the employee there named Adam was so good to us made sure we had everything we need he went out of his way thank you Adam from Miss Sheila ☺️ lol
Food was okay but there was a very rude woman there. I probably wont ever go back just because of her. People like her shouldnt be working there. Lancaster Hardees is probably out for me
Atmosphere: 3
Food: 4
Service: 1
Went through the drive thru ordered double cheeseburger just ketchup, large fries and milkshake. Get home and i have a single cheeseburger loaded. So gross! Went back into the restaurant ordered my double cheeseburger just ketchup and they handed me a bacon cheeseburger again fully loaded. I got my money back but they never apologized for any of it and blamed it on not having any hamburgers. 🤦♀️ I think new management is needed.
Food: 2
Service: 1
I enjoy hardness they have great food and a nice and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Got the chicken tender platter. Hardly any food. The coleslaw was gross. Food wasn't fresh, it was cold. No sauce given. Over priced for terrible food.
Atmosphere: 1
Food: 1
Service: 1
Good but very pricey
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries
Restaurantji Recommends
I would give it no stars. Decided to go here for supper for the first time in years. And didn’t even get to eat. Cashier said they stop taking orders at 845 pm but the sign says 9. Mind you there were two of these restaurants open years ago. Now I’m thinking this one needs to close. Not a good way to build customer base. Employees just there to make money and not work.
Recommended dishes: Burger
Best I ever had at Hardee's... Friendly window guy!
Atmosphere: 5
Food: 5
Service: 5
Roaches was everywhere and ants the tables was nasty floors were nasty and the employees were nasty and rude
Mushroom Swiss burger...yumm. Kind of pricey though 12 to 13 bucks for a sandwich, fries, and a drink???
Food was good. Service was good. Not enough people. Very slow.
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