McDonald's

Name: McDonald's
Address: 316 By-Pass East, Lancaster, South Carolina, 29720, US
Telephone: (464) 266-7146
Price range: $
Rating: 2.7

$ • Fast Food, Coffee Shops, Burgers

Hours:
316 By-Pass East, Lancaster
(464) 266-7146

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About McDonald's

McDonald's offers a mixed dining experience. On the positive side, the service can be exceptional, with friendly staff like the manager who takes the time to greet customers and their kids, making them feel welcome. The food can be outstanding, with menu items like the quarter pounder with big mac sauce being a highlight. The facilities are clean and well-maintained, with a casual and kid-friendly atmosphere where children can enjoy happy meals and sundaes. Parking is available on all sides of the restaurant, including large bus and tractor-trailer parking in the back. The restaurant is also accessible for wheelchairs. Some customers have experienced poor service, such as rude staff, wrong orders, and unsanitary conditions. Recent reviews mention issues with technology, like having to order through a kiosk and waiting a long time to be served by a real person, which can impact the experience. Others have noted that staff can be limited, leading to mistakes with orders, especially after long shifts. However, many customers praise the friendly and helpful staff, with one mentioning a staff member going out of her way to order nuggets for a small dog and bring the change back. Others highlight the excellent service from Mr. Chris and Ms. Shania, who delivered correct, hot, and fresh food with a smile during late hours. Visitors also enjoy the early morning breakfast menu, finding the food good and the service friendly and courteous, especially during quiet times.