McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
316 By-Pass East, Lancaster
(464) 266-7146
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Customers' Favorites
McDonald's Reviews
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OMG. I ordered a chocolate milk shake. $6.04 Good Grief!!! And you can't eat it. It taste like MOLD AND DIRT. And the window did not give me a receipt. VERY bad. Very MAD.
Received a nasty sweet tea that had what looked like slime swirling. There is no way to call the store to let them know. So I went back to the store to let them know they had bad tea and I was super polite about it because I know accidents happen. When I walked to the counter three employees were talking and ignoring me until I said excuse me and the first girl looked away and ignored me. I explained they should check their tea and showed them the drink I got, they acted like...read full review
these people are the most disrespectful people I have ever dealt with . I ordered food they got it wrong then they want to ig ore ame then when I speak up they tell me I can't get my order fixed. they are very disrespectful
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's offers a mixed dining experience. On the positive side, the service can be exceptional, with friendly staff like the manager who takes the time to greet customers and their kids, making them feel welcome. The food can be outstanding, with menu items like the quarter pounder with big mac sauce being a highlight. The facilities are clean and well-maintained, with a casual and kid-friendly atmosphere where children can enjoy happy meals and sundaes. Parking is available on all sides of the restaurant, including large bus and tractor-trailer parking in the back. The restaurant is also accessible for wheelchairs. Some customers have experienced poor service, such as rude staff, wrong orders, and unsanitary conditions. Recent reviews mention issues with technology, like having to order through a kiosk and waiting a long time to be served by a real person, which can impact the experience. Others have noted that staff can be limited, leading to mistakes with orders, especially after long shifts. However, many customers praise the friendly and helpful staff, with one mentioning a staff member going out of her way to order nuggets for a small dog and bring the change back. Others highlight the excellent service from Mr. Chris and Ms. Shania, who delivered correct, hot, and fresh food with a smile during late hours. Visitors also enjoy the early morning breakfast menu, finding the food good and the service friendly and courteous, especially during quiet times.