McDonald's
316 By-Pass East, Lancaster
(464) 266-7146
Recent Reviews
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good service
Atmosphere: 5
Food: 5
Service: 5
Employee open side door to smoke while I was eating whole dinning area smell like smoke
Every time I come here I am sitting in the drive thru for more than thirty minutes. They either need better management or more employees.
Atmosphere: 1
Food: 3
Service: 1
0/10 entirely too slow, waiting in line over an hour. Don’t recommend
Absolutely the worst McDonald's I have ever visited. This store is very impersonal. No signage, no drink machine, tables were not cleaned. The associate lost my code is the system, got my order wrong-which she did correct...but 3 times I had to ask for ketchup.
Atmosphere: 1
Food: 2
Service: 1
Good luck getting your food in less than an hour
Atmosphere: 1
Food: 1
Service: 1
It’s sad you call ANS they don’t answer the phone EVER! Not to mention on the weekends and second/third shift they are so rude it’s ridiculous
Service: 1
I went through the drive-thru two days in a row. The workers at the windows were SO PLEASANT!! And my order was correct and fresh!
Food: 5
Service: 5
Self service drink refill station was taken out during remodel. 👎
Atmosphere: 3
Food: 4
Service: 3
Waited this morning for 25 minutes (no exaggeration) on JUST a large caramel frappe. We had to back up to the main window after the 25 minutes and refuse to pull up again until we got the order. On a different note, every time we go for lunch or dinner, there’s no customer service involved. You order at the kiosk and wait for someone to bring the food out, and If something is wrong with the order, forget about seeing someone quick enough to fix it. Food is always good but service lacks to an insane degree.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Everyone was great! Cobb salad was delicious 😋. The only things that may be changed is the cleanliness of the restrooms a d playground. This is a very, very, busy Chic Fila. They had 6 delivery cars parked as we left. Maybe that is why not much cleaning had been done because they were so busy. One of the employees actually went to the register to order my little rat terrior some nuggets for me. Brought them and my change back. She was very sweet. I am handicapped and we had driven miles hunting a Chic Fila location. It was delicious 😋 highly recommended
Atmosphere: 4
Food: 5
Service: 5
OMG. I ordered a chocolate milk shake. $6.04 Good Grief!!! And you can't eat it. It taste like MOLD AND DIRT. And the window did not give me a receipt. VERY bad. Very MAD.
Everyone loves to speak on the poor service, but I decided I’d take the time to highlight the GREAT. I had the pleasure of Mr. Chris & Ms. Shania at a LATE hour and they are the cream of the crop here. The saying goes, you get what you give, and I’ll say I feel even for the unpleasant folks, these two would change your day. My food was correct, hot and fresh and delivered with a smile. Thank you both for taking pride in what you do, it doesn’t go unnoticed! Give these two a raise McDonald’s!🥹
Atmosphere: 5
Food: 5
Service: 5
They suck, i come to McDonald’s almost every morning and get a strawberry banana smoothie… for some reason they didn’t fill it up all the way .. like what the helly ? Then almost waited an hour for my smoothie
Atmosphere: 1
Food: 1
Service: 1
You would think I already drank a couple sips of my smoothie but no this is how it was given to me. If I pay for a large I don't expect it to look like this. And the way it was handed to us was very rude.
Atmosphere: 1
Food: 1
Service: 1
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