It's 7:36 AM there is no reason the food shouldn't be hot and fresh!!! Cold fries and sandwich do better
Tina Hinson
Service is slow. Food is great. They can't keep coke products in drink machine
Jean Mackey
Sometimes. I had to wait long time in drive thru
Caleb Roberts
Have stopped here a few times for breakfast. They seem to always mess up my burrito order whenever I come here and I'm not sure as to why. The employees are nice at the window and do a great job of making a good atmosphere. Just wish they would give a little more attention to the food. All in all, not that bad of a place to stop in the Lancaster area.
Henry Young
Like most other Wendy's. Quick, delicious fresh food. And the Frostys are always a good buy
jami thompson
Just got Uber Eats and paid all those fees and the receipt was right but not a bit of cheese on my burger and I paid extra for extra cheese . I didn’t want onion but onion was on there .. get it together!! WORST FAST FOOD PLACE IN LANCASTER !!
Nikki Hollis
Placed an online order. This place is usually a little on the slower side so I waited extra time. Still had to wait for 20 minutes after getting there. I ordered 5 drinks only got 4. None of which were what I ordered because they were out of everything. Got one sauce to split between three people. Got home and the fries were raw and the burgers were pink. I’ve tried multiple times to contact someone about getting a refund and still no response. I guess corporate or franchise owners care just as much as the employees do
Conrad ragland
Great service. Good was hot and customer service was excellent.
Jimmie Seng
Food was not up to par customer service/ staff was great. Food was lacking in temperature could have been hotter fresh not heat lamp.
juliedI5073EB
The lowest quality of service and lowest standard of food it wasn’t hot the meat Dave’s single was crispy over cooked I guess and pre cooked not warrm at all then the order wasn’t correct and the attitude started with a response of well we didn’t here that and that would have been acceptable except it was repeated three times and verified never had any of these issues at other Wendy’s and this is not the first time in Lancaster I hope the owner cares enough to know the employees there are not there for the company or the customer they are there for there own benefit
I was given incorrect change through the drive thru. I sat there and waited, tried giving them my receipt and change to show them it was incorrect- as they tried wrapping their brains around what happened I can hear an employee inside mocking the fact that I was waiting for $1.55 in change. The disrespect is absolutely horrid- you don't know what my financial state is and you sure as hell don't mock someone when YOU gave them the incorrect change! To the manager trying to defend that employee- do better.
I gave the girl $20 and was supposed to get $12.76. She gave me a $10 bill and $1.51 in change- making it $11.51 . So she owed me another $1.55. That's more than half a gallon of gas. Humble yourselves please.
Maria Rodriguez
Just needed to order a drink and it took a good 15 minutes to order.
Atmosphere: 3
Service: 3
Andrea Brice
Very Good Service. Team work is making the dream
Atmosphere: 5
Food: 5
Service: 5
shawn hill
rude and can't follow instructions
Atmosphere: 3
Food: 1
Service: 1
stephanie myers
Every time i go through the drive thru and Linda is there she's always very nice and polite.
It's 7:36 AM there is no reason the food shouldn't be hot and fresh!!! Cold fries and sandwich do better
Service is slow. Food is great. They can't keep coke products in drink machine
Sometimes. I had to wait long time in drive thru
Have stopped here a few times for breakfast. They seem to always mess up my burrito order whenever I come here and I'm not sure as to why. The employees are nice at the window and do a great job of making a good atmosphere. Just wish they would give a little more attention to the food. All in all, not that bad of a place to stop in the Lancaster area.
Like most other Wendy's. Quick, delicious fresh food. And the Frostys are always a good buy
Just got Uber Eats and paid all those fees and the receipt was right but not a bit of cheese on my burger and I paid extra for extra cheese . I didn’t want onion but onion was on there .. get it together!! WORST FAST FOOD PLACE IN LANCASTER !!
Placed an online order. This place is usually a little on the slower side so I waited extra time. Still had to wait for 20 minutes after getting there. I ordered 5 drinks only got 4. None of which were what I ordered because they were out of everything. Got one sauce to split between three people. Got home and the fries were raw and the burgers were pink. I’ve tried multiple times to contact someone about getting a refund and still no response. I guess corporate or franchise owners care just as much as the employees do
Great service. Good was hot and customer service was excellent.
Food was not up to par customer service/ staff was great. Food was lacking in temperature could have been hotter fresh not heat lamp.
The lowest quality of service and lowest standard of food it wasn’t hot the meat Dave’s single was crispy over cooked I guess and pre cooked not warrm at all then the order wasn’t correct and the attitude started with a response of well we didn’t here that and that would have been acceptable except it was repeated three times and verified never had any of these issues at other Wendy’s and this is not the first time in Lancaster I hope the owner cares enough to know the employees there are not there for the company or the customer they are there for there own benefit
Restaurantji Recommends
I was given incorrect change through the drive thru. I sat there and waited, tried giving them my receipt and change to show them it was incorrect- as they tried wrapping their brains around what happened I can hear an employee inside mocking the fact that I was waiting for $1.55 in change. The disrespect is absolutely horrid- you don't know what my financial state is and you sure as hell don't mock someone when YOU gave them the incorrect change! To the manager trying to defend that employee- do better.
I gave the girl $20 and was supposed to get $12.76.
She gave me a $10 bill and $1.51 in change- making it $11.51 .
So she owed me another $1.55.
That's more than half a gallon of gas. Humble yourselves please.
Just needed to order a drink and it took a good 15 minutes to order.
Atmosphere: 3
Service: 3
Very Good Service. Team work is making the dream
Atmosphere: 5
Food: 5
Service: 5
rude and can't follow instructions
Atmosphere: 3
Food: 1
Service: 1
Every time i go through the drive thru and Linda is there she's always very nice and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
Loading...