Okay zaxbys used to be good now they talking bout can’t do add at the window that bullshiy they needa find better employees that would like to do their job and not complain and put notes on the window saying you cannot add add on and we cannot sell no bills larger than $20. The worst of experience I’ve ever had it Zaxby’s.
Chad Schroeder
Slowest place I have ever stoped at 20 min in line an never move little Caesars got your money
Atmosphere: 1
Food: 1
Service: 1
Dwight Deese
Was wanting wings. Bone in.I got 5 wings / 1 piece of toast n French fries. N a medium tea. To seat in the dining room.The wings / all of them / 5. We're all small. I told the mgr. About this n she said " Well that's the way they come". Over 12 $ .For 5 little wings1 piece of toastFrench FriesN a sweet tea.Now I know prices on everything has gone up. But my lord.Will be a long x. Till I go back.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Wings and Things
Gary Chinnis
It's ok but didn't have any coleslaw
Perry Finche
Ok, on several occasions I have left the long line of customers waiting to order at drive thru. As I am driving off, there is not one vehicle at the pickup window. I keep thinking each time this is isolated incidents, but other reviews indicate this situation is continues.No more chances, I am done with the Lancaster Sc restaurant. Lost a good customer. Hello Popeyes, Kentucky Chicken or Chick Filet.
Atmosphere: 2
Food: 4
Service: 1
Iris Sires
Sitting in the driver thru ready to order and it took 20 minutes for someone to take my order. Then had to sit and wait another 15 minutes to get my food no sorry for the wait ? my salad was
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Fingers with Fries, Wings and Things, Chicken Salad
David Hensley
Fast food quality and fine dining wait times. I can fry my own mediocre chicken faster.
Atmosphere: 1
Food: 1
Service: 1
Brandon Benton
Once was a great place now going to the dumps service
Atmosphere: 2
Food: 3
Service: 1
Bernard Reynolds
The only reason I'm giving your service one star is because of the lovely young woman that was running the register when I came in to get a cup of water for my dog while waiting in the drive through to place our order and wait on our food. Which was a good thing we did because we had to wait 20 minutes for the food to be brought outside. She is the ONE
Service: 4
Triston Carter
Food is great when you actually get what you order. Stupidly long wait times. Are y’all short staffed or just don’t care?
Can't give a review of the food, since the employee taking orders at the window hasn't taken one in 12
Atmosphere: 1
Service: 1
Aleah Davis
Zaxby’s customer service & fast food speed is absolutely nonexistent & unacceptable. The workers and cooks will be joking and playing while there is a drive through line out to the highway & a lobby full of customers who’ve been waiting 45+ mins for FAST FOOD!There has got to be something that could be done at this Lancaster location for it to get better. They are lackadaisical and show that they honestly don’t care that we have to wait.Don’t get me wrong, the food served is fresh, but it better be after waiting like I’m at a dine in restaurant… this is a fast food establishment -
Atmosphere: 1
Food: 4
Service: 1
David Dutton
pulled in at 930 to the drive thru telling me the store is closed, if you close at 930 change the store hours advertised
Shain Fleming
Ordered at 7pm on a Saturday night. The app took my money, said my order was going to be ready at 7:25. I showed up and there was a note on the door saying the restaurant closed at 6 for frier maintenance. No cars in the parking lot. Lights off….sounds more like they wanted to go home early. Obviously no one changed it online because my money is gone.
Service: 1
John Richard
It took me half an hour to get my food through the drive-thru and I immediately pulled up to the speaker so it wasn't like I was waiting for a bunch of cars in front of me. There were only three. It took 20 minutes for that first car to get their order. By the time I got my order it had been over a half an hour. I could have literally made the chicken and half that time.
Okay zaxbys used to be good now they talking bout can’t do add at the window that bullshiy they needa find better employees that would like to do their job and not complain and put notes on the window saying you cannot add add on and we cannot sell no bills larger than $20. The worst of experience I’ve ever had it Zaxby’s.
Slowest place I have ever stoped at 20 min in line an never move little Caesars got your money
Atmosphere: 1
Food: 1
Service: 1
Was wanting wings. Bone in.I got 5 wings / 1 piece of toast n French fries. N a medium tea. To seat in the dining room.The wings / all of them / 5. We're all small. I told the mgr. About this n she said " Well that's the way they come". Over 12 $ .For 5 little wings1 piece of toastFrench FriesN a sweet tea.Now I know prices on everything has gone up. But my lord.Will be a long x. Till I go back.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Wings and Things
It's ok but didn't have any coleslaw
Ok, on several occasions I have left the long line of customers waiting to order at drive thru. As I am driving off, there is not one vehicle at the pickup window. I keep thinking each time this is isolated incidents, but other reviews indicate this situation is continues.No more chances, I am done with the Lancaster Sc restaurant. Lost a good customer. Hello Popeyes, Kentucky Chicken or Chick Filet.
Atmosphere: 2
Food: 4
Service: 1
Sitting in the driver thru ready to order and it took 20 minutes for someone to take my order. Then had to sit and wait another 15 minutes to get my food no sorry for the wait ? my salad was
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Fingers with Fries, Wings and Things, Chicken Salad
Fast food quality and fine dining wait times. I can fry my own mediocre chicken faster.
Atmosphere: 1
Food: 1
Service: 1
Once was a great place now going to the dumps service
Atmosphere: 2
Food: 3
Service: 1
The only reason I'm giving your service one star is because of the lovely young woman that was running the register when I came in to get a cup of water for my dog while waiting in the drive through to place our order and wait on our food. Which was a good thing we did because we had to wait 20 minutes for the food to be brought outside. She is the ONE
Service: 4
Food is great when you actually get what you order. Stupidly long wait times. Are y’all short staffed or just don’t care?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Can't give a review of the food, since the employee taking orders at the window hasn't taken one in 12
Atmosphere: 1
Service: 1
Zaxby’s customer service & fast food speed is absolutely nonexistent & unacceptable. The workers and cooks will be joking and playing while there is a drive through line out to the highway & a lobby full of customers who’ve been waiting 45+ mins for FAST FOOD!There has got to be something that could be done at this Lancaster location for it to get better. They are lackadaisical and show that they honestly don’t care that we have to wait.Don’t get me wrong, the food served is fresh, but it better be after waiting like I’m at a dine in restaurant… this is a fast food establishment -
Atmosphere: 1
Food: 4
Service: 1
pulled in at 930 to the drive thru telling me the store is closed, if you close at 930 change the store hours advertised
Ordered at 7pm on a Saturday night. The app took my money, said my order was going to be ready at 7:25. I showed up and there was a note on the door saying the restaurant closed at 6 for frier maintenance. No cars in the parking lot. Lights off….sounds more like they wanted to go home early. Obviously no one changed it online because my money is gone.
Service: 1
It took me half an hour to get my food through the drive-thru and I immediately pulled up to the speaker so it wasn't like I was waiting for a bunch of cars in front of me. There were only three. It took 20 minutes for that first car to get their order. By the time I got my order it had been over a half an hour. I could have literally made the chicken and half that time.