Lady with the short blonde hair was very rude. The rest of the employees were phenomenal. I made an honest mistake with the drive through windows, came in to clear it up and get my food and was greeted with hostility from the lady that I believe could’ve been a manager. She then proceeded to glare at me until I left. Definitely will not be back to this location. To the tall young man working the front counter, thank you so much for your kindness and understanding. You deserve to manage that place.
Atmosphere: 3
Food: 3
Service: 2
Natalie Lawrence
I’ll preface this by saying it’s early and I was hungry, so maybe I was a little cranky. That said, this was still one of the poorest experiences I’ve had at a Dunkin….
We placed a mobile order and pulled up to the drive-thru, which has two windows. We stopped at the first window and sat there with no acknowledgment at all. No greeting, no “we’ll be right with you,” nothing. Since mobile orders are usually paid for ahead of time, we assumed the second window was for pickup and pulled forward. We then realized the second window wasn’t in use and that we should have stayed at the first. That was an honest mistake, and we fully owned it.
When we went inside to clear it up, we were met with unnecessary disrespect from a woman with short blonde hair…. the Karen haircut is fitting. All we did was apologize and explain the confusion, but her attitude was rude and unprofessional. In contrast, the other staff members were VERY kind and apologetic. They even explained that the person running the window is new, which we completely understand and respect.
What’s not acceptable is the way the situation was handled by the short-haired blonde woman with the karen haircut, who appeared to be a manager or supervisor. If that’s the case, the behavior is especially concerning. A simple acknowledgment at the drive-thru or a calm, respectful response inside would have prevented this entire issue.
Mistakes happen on both sides. Attitude like that doesn’t need to.
(Also, part of our order was incorrect, the bacon was a bit overcooked, and my drink wasn’t filled all the way. That said, it was busy, and mistakes happen. None of that bothered me nearly as much as the interaction with one staff member. The issue wasn’t the food, it was the attitude.)
Atmosphere: 3
Food: 4
Service: 1
G. Janvier
Good location and crew.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant
Missy B
Quick service, good food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Monica Bellamy
Friendly food was fresh good customer service
Atmosphere: 5
Food: 5
Service: 5
Jordan
I was not impressed with how rude some of the employees were.
Cyndi Cardinal
Same Dunkin Donuts we know . Busy, busy!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Jeremy Brower
I started coming here months ago it was much better, now everytime i come my drink is different ( i get the same thing) im guessing its the revolving door of employees, not being properly trained. When the tattooed chick makes my drink its always perfect!
My sister's favorite place to get her iced coffee. I had a croissant with egg cheese and bacon it was delicious.
Atmosphere: 5
Food: 5
Service: 5
It'sme GinaD
When you ask for 2 dozen assorted doughnuts and get this. My only request was no cream filled doughnuts.
Atmosphere: 2
Food: 2
Service: 2
Mark Bruno
Always great service
Atmosphere: 5
Food: 5
Service: 5
Lana Frank-Krause
Great as always 👌
Service: 5
K
Why on a $6 bill is the taxes 26 cents more than a $7 bill at Taco Bell down the block? I think these guys are screwing people and making hundreds a day off of it. The next thing is I give a $2 tip at the drive-up window tell the guy thank you have a nice day so he slams the window in my face without saying a word. I will make sure not to come to this location again and will tell others to do the same.
All good.
Atmosphere: 5
Food: 4
Service: 5
Lady with the short blonde hair was very rude. The rest of the employees were phenomenal. I made an honest mistake with the drive through windows, came in to clear it up and get my food and was greeted with hostility from the lady that I believe could’ve been a manager. She then proceeded to glare at me until I left. Definitely will not be back to this location.
To the tall young man working the front counter, thank you so much for your kindness and understanding. You deserve to manage that place.
Atmosphere: 3
Food: 3
Service: 2
I’ll preface this by saying it’s early and I was hungry, so maybe I was a little cranky. That said, this was still one of the poorest experiences I’ve had at a Dunkin….
We placed a mobile order and pulled up to the drive-thru, which has two windows. We stopped at the first window and sat there with no acknowledgment at all. No greeting, no “we’ll be right with you,” nothing. Since mobile orders are usually paid for ahead of time, we assumed the second window was for pickup and pulled forward. We then realized the second window wasn’t in use and that we should have stayed at the first. That was an honest mistake, and we fully owned it.
When we went inside to clear it up, we were met with unnecessary disrespect from a woman with short blonde hair…. the Karen haircut is fitting. All we did was apologize and explain the confusion, but her attitude was rude and unprofessional. In contrast, the other staff members were VERY kind and apologetic. They even explained that the person running the window is new, which we completely understand and respect.
What’s not acceptable is the way the situation was handled by the short-haired blonde woman with the karen haircut, who appeared to be a manager or supervisor. If that’s the case, the behavior is especially concerning. A simple acknowledgment at the drive-thru or a calm, respectful response inside would have prevented this entire issue.
Mistakes happen on both sides. Attitude like that doesn’t need to.
(Also, part of our order was incorrect, the bacon was a bit overcooked, and my drink wasn’t filled all the way. That said, it was busy, and mistakes happen. None of that bothered me nearly as much as the interaction with one staff member. The issue wasn’t the food, it was the attitude.)
Atmosphere: 3
Food: 4
Service: 1
Good location and crew.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant
Quick service, good food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Friendly food was fresh good customer service
Atmosphere: 5
Food: 5
Service: 5
I was not impressed with how rude some of the employees were.
Same Dunkin Donuts we know .
Busy, busy!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
I started coming here months ago it was much better, now everytime i come my drink is different ( i get the same thing) im guessing its the revolving door of employees, not being properly trained. When the tattooed chick makes my drink its always perfect!
Atmosphere: 5
Service: 4
Nice and clean store
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My sister's favorite place to get her iced coffee. I had a croissant with egg cheese and bacon it was delicious.
Atmosphere: 5
Food: 5
Service: 5
When you ask for 2 dozen assorted doughnuts and get this. My only request was no cream filled doughnuts.
Atmosphere: 2
Food: 2
Service: 2
Always great service
Atmosphere: 5
Food: 5
Service: 5
Great as always 👌
Service: 5
Why on a $6 bill is the taxes 26 cents more than a $7 bill at Taco Bell down the block? I think these guys are screwing people and making hundreds a day off of it. The next thing is I give a $2 tip at the drive-up window tell the guy thank you have a nice day so he slams the window in my face without saying a word. I will make sure not to come to this location again and will tell others to do the same.
Atmosphere: 1
Service: 1
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