My delivery order took two hours. By the time the sandwiches arrived, the bread was incredibly soggy and that ruined the meal. I sent feedback to Jimmy John’s, but no one from the store contacted me.
Atmosphere: 3
Food: 1
Service: 1
John Hutchinson
Didn't write down our order correctly or follow the incorrect order correctly. Our corrected toasted sandwich was thoroughly burnt and the bread was not fresh for the other sandwich.
Atmosphere: 1
Food: 1
Service: 1
It'sme GinaD
👍 fast delivery
Food: 5
Service: 5
brien chavis
The Gargantuan is off the chain! Fresh, fresh and fresh stacked meats piled high!
Atmosphere: 5
Food: 5
Service: 5
Latonya Strovilas
We eat here multiple times per week. What did y'all do to the oil & vinegar ?????!! Please stop messing with the ingredients! This new stuff SUCKS ! WE HATE IT ! BRING BACK THE REAL OIL AND VINEGAR ! (Not good for business)!
Nicole Hopkins
Chris the GM refused to correct our sandwiches and further told us he didn’t have to serve us and ended that we couldn’t even buy a sandwich the correct way. I have never been treated as rudely by anyone in a place of business. Get you a new “GM” as he calls himself or your business will suffer. Will EVER return!
Atmosphere: 1
Food: 1
Service: 1
Will Copeland
I’ve been here three times and all three times my order has been wrong. One of those times they even forgot the meat! The order listed the No Ingredients… you guys added every ingredient?! No effort in quality of food and terrible customer service as the solution. Owner step in!
Atmosphere: 1
Food: 1
Service: 1
James Fritz
2nd time I went in last 6 months. Both times they screwed up the order which was simple. Once corrected i got three very poorly made sandwiches w the most minimal amount of meat. Ill never go back
Atmosphere: 1
Food: 1
Service: 1
jenn 13
I ordered online and I really wish I’d looked at the reviews on Yelp first. I have an allergy to raw tomato and cucumbers so I asked those to be excluded from my sub. I live about 15 mins away and didn’t open the sub til I got home only to find everything I’d selected to be excluded was put on and none of the things I’d asked to get added were. I called and they apologized and offered to remake the sub but that would have been an additional 30 minutes of driving- so I asked for a refund. That still left me with the time I’d spent driving and no dinner so I think they should have offered something additional. I won’t be returning here and I’d recommend you choose a different location if you want JJs.
Dietary restrictions: They did not pay attention to my food allergies.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Beach Club
JOHN CHARETTE
I ordered a tuna sandwich, I asked him if the tuna was fresh,, he said yes. Then I watched him remove a gal tub from the refrigerator it was not fresh and it had way to many onions in it ,, i was not pleased .
I ordered online at exactly 7:45pm for delivery. 2 wraps, 2 sides. It is now 9:08pm, your store is closed, and I have no delivery nor food. I began calling the store at 8:51pm to confirm delivery was still going to be made. No answer. I called 6 more times between 8:51 and 8:58pm. No answer. Rings, and rings, and rings.
Atmosphere: 1
Food: 1
Service: 1
JP Laird
I ordered online at exactly 7:45pm for delivery. 2 wraps, 2 sides. It is now 9:08pm, your store is closed, and I have no delivery nor food. I began calling the store at 8:51pm to confirm delivery was still going to be made. No answer. I called 6 more times between 8:51 and 8:58pm. No answer. Rings, and rings, and rings.
Atmosphere: 1
Food: 1
Service: 1
Satoshi Nakamoto
Always consistent. Try adding Jimmy peppers and dried pepper crisps at the same time.
My delivery order took two hours. By the time the sandwiches arrived, the bread was incredibly soggy and that ruined the meal. I sent feedback to Jimmy John’s, but no one from the store contacted me.
Atmosphere: 3
Food: 1
Service: 1
Didn't write down our order correctly or follow the incorrect order correctly. Our corrected toasted sandwich was thoroughly burnt and the bread was not fresh for the other sandwich.
Atmosphere: 1
Food: 1
Service: 1
👍 fast delivery
Food: 5
Service: 5
The Gargantuan is off the chain! Fresh, fresh and fresh stacked meats piled high!
Atmosphere: 5
Food: 5
Service: 5
We eat here multiple times per week. What did y'all do to the oil & vinegar ?????!! Please stop messing with the ingredients! This new stuff SUCKS ! WE HATE IT ! BRING BACK THE REAL OIL AND VINEGAR ! (Not good for business)!
Chris the GM refused to correct our sandwiches and further told us he didn’t have to serve us and ended that we couldn’t even buy a sandwich the correct way. I have never been treated as rudely by anyone in a place of business. Get you a new “GM” as he calls himself or your business will suffer. Will EVER return!
Atmosphere: 1
Food: 1
Service: 1
I’ve been here three times and all three times my order has been wrong. One of those times they even forgot the meat! The order listed the No Ingredients… you guys added every ingredient?! No effort in quality of food and terrible customer service as the solution. Owner step in!
Atmosphere: 1
Food: 1
Service: 1
2nd time I went in last 6 months. Both times they screwed up the order which was simple. Once corrected i got three very poorly made sandwiches w the most minimal amount of meat. Ill never go back
Atmosphere: 1
Food: 1
Service: 1
I ordered online and I really wish I’d looked at the reviews on Yelp first. I have an allergy to raw tomato and cucumbers so I asked those to be excluded from my sub. I live about 15 mins away and didn’t open the sub til I got home only to find everything I’d selected to be excluded was put on and none of the things I’d asked to get added were. I called and they apologized and offered to remake the sub but that would have been an additional 30 minutes of driving- so I asked for a refund. That still left me with the time I’d spent driving and no dinner so I think they should have offered something additional. I won’t be returning here and I’d recommend you choose a different location if you want JJs.
Dietary restrictions: They did not pay attention to my food allergies.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Beach Club
I ordered a tuna sandwich, I asked him if the tuna was fresh,, he said yes. Then I watched him remove a gal tub from the refrigerator it was not fresh and it had way to many onions in it ,, i was not pleased .
Restaurantji Recommends
Getting too expensive.
Atmosphere: 3
Food: 4
Service: 4
I ordered online at exactly 7:45pm for delivery. 2 wraps, 2 sides. It is now 9:08pm, your store is closed, and I have no delivery nor food. I began calling the store at 8:51pm to confirm delivery was still going to be made. No answer. I called 6 more times between 8:51 and 8:58pm. No answer. Rings, and rings, and rings.
Atmosphere: 1
Food: 1
Service: 1
I ordered online at exactly 7:45pm for delivery. 2 wraps, 2 sides. It is now 9:08pm, your store is closed, and I have no delivery nor food. I began calling the store at 8:51pm to confirm delivery was still going to be made. No answer. I called 6 more times between 8:51 and 8:58pm. No answer. Rings, and rings, and rings.
Atmosphere: 1
Food: 1
Service: 1
Always consistent. Try adding Jimmy peppers and dried pepper crisps at the same time.
Atmosphere: 5
Food: 5
Service: 5
Honestly you can't go wrong with Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
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