Half the time you may get a correct order. I don’t want cheese & mustard on my burger and they put cheese & mustard. Even checking with them 3 times at the drive-thru doesn’t help, because they show they don’t care. Speaker system sucks. They talk too fast and take the order too fast. Maybe if they slow down a bit, they’ll get our orders right.
Jo C. M. Cager
I just visited the Cookout on Reynolda Road, Winston Salem, NC My order was received fresh and quick. I open my box to discover I did not have seasoning on my fries so I asked the young lady (African American with dreads) could I get some seasoning salt (she rolled her eye) she asked for my tray back but I asked could you put it in the packet. She then went to the back to fix the seasoning salt and again when she hand it back rolled her eyes before I could say Thank you she mumbled something and walked away. This customer service is not acceptable and to have an attitude at 11 am in the morning then she should not be working.
Randy RS
Small burger with a hint of grilled flavor and sides almost non existent, definitely a once and done deal while traveling..won't make the same mistake twice especially with bad customer service
Eve Nunez
They be take my order wrong already 2 times
Dustin Kilgore
Always something missing from the order
Patrice Armbrister
We wanted something different while on the road. Okay. Been there, done that. Nothing notable.
Atmosphere: 3
Food: 2
Service: 4
Carl Swanson
Fast food. Burger was what you would expect and better than the big name fast food restaurants.
Atmosphere: 5
Food: 5
Service: 5
We the People USA
If you get a chance stop by this restaurant right off I95 in Manning SC. The staff are awesome, restaurant is always clean, and you will fall in love with the food. They do have a drive through so if it on the go or eating in you will be glad you stopped by. Enjoy
Atmosphere: 5
Food: 5
Service: 5
christopher etienne
Best fast food burger I've had. It felt like a burger that was freshly prepared in my backyard, not the frozen crap you get at fast food restaurants.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger
William Ernst
First time at Cook Out. The shakes are ridiculously delicious.
Food was an excellent value compared to other fast food chains. The girl at the counter was beyond friendly and helpful. This was our first time at cook out, I will make sure I find other locations wherever I can.
Atmosphere: 5
Food: 5
Service: 5
Jordan
Order was wrong. I shouldn't have been surprised at the quality of service considering the workers were cursing at the window in front of me and my family. Not impressed and won't return.
Atmosphere: 1
Food: 1
Service: 1
Jill Solomon
The chocolate milkshake was the closest my husband has found to his mother's beloved chocolate cake icing! The young fellow at the counter was incredibly polite, also.
Atmosphere: 5
Food: 5
Service: 5
Michael Sanders
They have a lot of different varieties something for everyone
Half the time you may get a correct order. I don’t want cheese & mustard on my burger and they put cheese & mustard. Even checking with them 3 times at the drive-thru doesn’t help, because they show they don’t care. Speaker system sucks. They talk too fast and take the order too fast. Maybe if they slow down a bit, they’ll get our orders right.
I just visited the Cookout on Reynolda Road, Winston Salem, NC My order was received fresh and quick. I open my box to discover I did not have seasoning on my fries so I asked the young lady (African American with dreads) could I get some seasoning salt (she rolled her eye) she asked for my tray back but I asked could you put it in the packet. She then went to the back to fix the seasoning salt and again when she hand it back rolled her eyes before I could say Thank you she mumbled something and walked away. This customer service is not acceptable and to have an attitude at 11 am in the morning then she should not be working.
Small burger with a hint of grilled flavor and sides almost non existent, definitely a once and done deal while traveling..won't make the same mistake twice especially with bad customer service
They be take my order wrong already 2 times
Always something missing from the order
We wanted something different while on the road. Okay. Been there, done that. Nothing notable.
Atmosphere: 3
Food: 2
Service: 4
Fast food. Burger was what you would expect and better than the big name fast food restaurants.
Atmosphere: 5
Food: 5
Service: 5
If you get a chance stop by this restaurant right off I95 in Manning SC. The staff are awesome, restaurant is always clean, and you will fall in love with the food. They do have a drive through so if it on the go or eating in you will be glad you stopped by. Enjoy
Atmosphere: 5
Food: 5
Service: 5
Best fast food burger I've had. It felt like a burger that was freshly prepared in my backyard, not the frozen crap you get at fast food restaurants.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger
First time at Cook Out. The shakes are ridiculously delicious.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Food was an excellent value compared to other fast food chains. The girl at the counter was beyond friendly and helpful. This was our first time at cook out, I will make sure I find other locations wherever I can.
Atmosphere: 5
Food: 5
Service: 5
Order was wrong. I shouldn't have been surprised at the quality of service considering the workers were cursing at the window in front of me and my family. Not impressed and won't return.
Atmosphere: 1
Food: 1
Service: 1
The chocolate milkshake was the closest my husband has found to his mother's beloved chocolate cake icing! The young fellow at the counter was incredibly polite, also.
Atmosphere: 5
Food: 5
Service: 5
They have a lot of different varieties something for everyone
Atmosphere: 4
Food: 4
Service: 4
the hamburgers could big bigger
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