On 8/16/25 @6:34 pm, I went to Bojangles, 801 E Butler Rd. Mauldin SC, 29662, brought 2 2 piece dinners, at drive thru, well got home, took a bite out of the chicken and it had a strong chemical taste to it, and I ended up at the hospital. I called and they finally answered and seemed as if they didnt care, told them what happened and said they would have a head person call me back, the chicken was spoiled or contaminated. I reported the restaurant, and called back today 8/19/25, @1pm , man came to the phone, they wouldn't give me corporate # and he was rude and said our general manager will never back, when i was told thats who would call me in the first place, he didn't say by, just rudely hung up. I still have the chicken and receipt. Now I guess to keep this from happening to someone else I have to go further. Rude people!
Bubba Bagwell
I always order online and it is usually ready and correct. How ever it bothers me that the employees park in the handicap spot (without handicap plaque) and they usually take the spot at the front door. Which I'm pretty sure it was an employee that got mad this morning and had something to say to me when I ran in and got my food when I got his parking spot I guess.
Atmosphere: 1
Food: 2
Service: 1
jose cruz
IT IS ALWAYS A GOOD EXPERIENCE TO EAT HERE SPECIALLY THE DIRTY RICE
Atmosphere: 4
Food: 4
Service: 5
TJ Howell
The last 3 times I went here I ordered fries for my wife because she doesn’t like Borounds. All three times I had to go inside and tell them they gave me borounds instead. This time I decided to try an online order hoping that it would help them get my order right.. my curbside pickup said it was ready on the app but when I got there they told me I had to come inside. My son didn’t have shoes on so they told me to wait. 10 minutes later they brought my food and you guessed it. Borounds instead of fries. I love Bojangles and live near this location so I don’t want to stop eating here but it would be nice if they could get my order in right for once
Atmosphere: 3
Food: 4
Service: 1
ThePhoenixRising
TRASH!! They way y'all pissed me off this morning...this shit was ABSOLUTELY UNCALLED FOR! I LITERALLY work across the street. Tell me WHY I was 10 min LATE for my job...WORKING ACROSS THE DAMN STREET!! When I got to the drive through at 745am, ordered at 747am, and got to the window at 755 only to be pulled up because they were waiting on the steak biscuit I ordered, bo-sized combo. Okay, cool that shouldn't take more than five min. I was told at 755 AM that steak was being dropped. Clearly that was a lie. Not to mention I was not the only one waiting. I waited 15 DAMN MIN for a STEAK biscuit?! Not to mention, I received a steak egg cheese, when I ordered a steak. What is the problem? Clearly there's mismanagement or they're understaffed because that is RIDICULOUS!!! I will NOT be coming back. I knew I should've gone to Hardee's, because there is no WAY y'all are THAT SLOW!! Do better!!
Atmosphere: 2
Food: 1
Service: 1
Landon Clontz
Don’t come here. Staff is rude and inattentive; they made zero effort to tend to us, and the cashier appeared to be dumbfounded by a relatively simple order. One employee felt it necessary to announce that it was his last day as he obnoxiously lurched across the room in front of customers. Employees were not welcoming and did not seem interested in educating themselves on basic decorum and how to carry themselves. Very disappointing. Customer service is not hard, but every employee at this location seemingly needs a reminder of that. The mother who is working with her sons carried herself very well, and she seemed to be the only person who cared about the operation. Do better.
Atmosphere: 1
Food: 4
Service: 1
Bek _______
Terrible service and extremely rude staff. Food wasn’t worth the wait or the attitude. Will not be returning
ap W
Every time I go to this particular BoJo they always give great service and I really appreciate that!!
Desmond Mangrum
If i could of did zero stars that would of been better I mean I could of understood if it was pack even it wasnt it was me and one other person in store and then drive thru had 2 cars lady was waiting 30 mins it took me 15 mins just to order 3 dudes standing in back and another 15 to get food i mean dang just shut down or higher more staff that care or something
Glenn Spurlin
As the only customers in the store we were outnumbered by employees - yet we waited almost 10 minutes for our food while watching literally five employees chat and goof off. The manager had to apologize to us and yell at the employees to quit goofing off. We paid WAY too much for what we eventually got. The portions were very small and they got our order wrong - twice! Not sure how that happened given the order and sheer number of workers. It is a dirty location and we left very dissatisfied. We will not return to this location.
I have been asked to pull up everytime I come and sit and wait 20 minutes go by I have to go in and still have to wait for 2 biscuits so ridiculous no thank you to this location just shut it down. No need for your non genuine response back.
Service: 1
KASH KELLER
Good food and friendly service
Atmosphere: 5
Food: 5
Service: 5
Mckenzie catalano
As much as I want to love it, they mess something up every time. It’s always cold and the people are ALWAYS rude. They act like you are interrupting them from doing nothing when you show up to get food. I won’t be back anymore. There’s way too many restaurants around to accept bad food/service.
Atmosphere: 1
Food: 1
Service: 1
Virginia Thompson
Great all around
Atmosphere: 5
Food: 5
Service: 5
Yasmine Bolden
Everything was fresh and customer service was great
On 8/16/25 @6:34 pm, I went to Bojangles, 801 E Butler Rd. Mauldin SC, 29662, brought 2 2 piece dinners, at drive thru, well got home, took a bite out of the chicken and it had a strong chemical taste to it, and I ended up at the hospital. I called and they finally answered and seemed as if they didnt care, told them what happened and said they would have a head person call me back, the chicken was spoiled or contaminated. I reported the restaurant, and called back today 8/19/25, @1pm , man came to the phone, they wouldn't give me corporate # and he was rude and said our general manager will never back, when i was told thats who would call me in the first place, he didn't say by, just rudely hung up. I still have the chicken and receipt. Now I guess to keep this from happening to someone else I have to go further. Rude people!
I always order online and it is usually ready and correct. How ever it bothers me that the employees park in the handicap spot (without handicap plaque) and they usually take the spot at the front door. Which I'm pretty sure it was an employee that got mad this morning and had something to say to me when I ran in and got my food when I got his parking spot I guess.
Atmosphere: 1
Food: 2
Service: 1
IT IS ALWAYS A GOOD EXPERIENCE TO EAT HERE SPECIALLY THE DIRTY RICE
Atmosphere: 4
Food: 4
Service: 5
The last 3 times I went here I ordered fries for my wife because she doesn’t like Borounds. All three times I had to go inside and tell them they gave me borounds instead. This time I decided to try an online order hoping that it would help them get my order right.. my curbside pickup said it was ready on the app but when I got there they told me I had to come inside. My son didn’t have shoes on so they told me to wait. 10 minutes later they brought my food and you guessed it. Borounds instead of fries. I love Bojangles and live near this location so I don’t want to stop eating here but it would be nice if they could get my order in right for once
Atmosphere: 3
Food: 4
Service: 1
TRASH!! They way y'all pissed me off this morning...this shit was ABSOLUTELY UNCALLED FOR! I LITERALLY work across the street. Tell me WHY I was 10 min LATE for my job...WORKING ACROSS THE DAMN STREET!! When I got to the drive through at 745am, ordered at 747am, and got to the window at 755 only to be pulled up because they were waiting on the steak biscuit I ordered, bo-sized combo. Okay, cool that shouldn't take more than five min. I was told at 755 AM that steak was being dropped. Clearly that was a lie. Not to mention I was not the only one waiting. I waited 15 DAMN MIN for a STEAK biscuit?! Not to mention, I received a steak egg cheese, when I ordered a steak. What is the problem? Clearly there's mismanagement or they're understaffed because that is RIDICULOUS!!! I will NOT be coming back. I knew I should've gone to Hardee's, because there is no WAY y'all are THAT SLOW!! Do better!!
Atmosphere: 2
Food: 1
Service: 1
Don’t come here. Staff is rude and inattentive; they made zero effort to tend to us, and the cashier appeared to be dumbfounded by a relatively simple order. One employee felt it necessary to announce that it was his last day as he obnoxiously lurched across the room in front of customers. Employees were not welcoming and did not seem interested in educating themselves on basic decorum and how to carry themselves. Very disappointing. Customer service is not hard, but every employee at this location seemingly needs a reminder of that. The mother who is working with her sons carried herself very well, and she seemed to be the only person who cared about the operation. Do better.
Atmosphere: 1
Food: 4
Service: 1
Terrible service and extremely rude staff. Food wasn’t worth the wait or the attitude. Will not be returning
Every time I go to this particular BoJo they always give great service and I really appreciate that!!
If i could of did zero stars that would of been better I mean I could of understood if it was pack even it wasnt it was me and one other person in store and then drive thru had 2 cars lady was waiting 30 mins it took me 15 mins just to order 3 dudes standing in back and another 15 to get food i mean dang just shut down or higher more staff that care or something
As the only customers in the store we were outnumbered by employees - yet we waited almost 10 minutes for our food while watching literally five employees chat and goof off. The manager had to apologize to us and yell at the employees to quit goofing off.
We paid WAY too much for what we eventually got. The portions were very small and they got our order wrong - twice! Not sure how that happened given the order and sheer number of workers. It is a dirty location and we left very dissatisfied. We will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have been asked to pull up everytime I come and sit and wait 20 minutes go by I have to go in and still have to wait for 2 biscuits so ridiculous no thank you to this location just shut it down. No need for your non genuine response back.
Service: 1
Good food and friendly service
Atmosphere: 5
Food: 5
Service: 5
As much as I want to love it, they mess something up every time. It’s always cold and the people are ALWAYS rude. They act like you are interrupting them from doing nothing when you show up to get food. I won’t be back anymore. There’s way too many restaurants around to accept bad food/service.
Atmosphere: 1
Food: 1
Service: 1
Great all around
Atmosphere: 5
Food: 5
Service: 5
Everything was fresh and customer service was great
Atmosphere: 5
Food: 5
Service: 5
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