Cuban Restaurants near Mauldin, SC

“The fries were excellent, as was the burger except for the bun getting soggy from the sauce.
I asked for a different sauce and was advised I would have to get a side since that was not what they put on the burger. I went back and forth a couple of times as to whether or not I would have to pay for the different sauce. I never got an answer on that, but I was told that my alternate sauce could be put on the burger after the employee spoke to someone else.
I did not get a receipt or napkins.
The young lady at the window had her back to me when I pulled up to the window and was looking at her phone and speaking in an animated manner to another girl. It took a couple of minutes to be acknowledged by her.
While she was polite when she did address me, the customer service was a fail.
The last time I went to the same location (only about a week ago), I waited 15 to 20 minutes and was about to leave without my bowl when the employee had the person in front of me pull forward.
I told her I did not appreciate the long wait and the girl said it was because the person in front of me ordered a family meal of salmon.
I have no idea why that had to impact me.
The bowls are over-priced, but tasty. But, they don't taste so good that I'll pay the price and put up with poor service.“

“I normally do my own meal prep but this weekend due to traveling, I decided to order 4lbs of unseasoned chicken breast from Tropical Grille in Simpsonville, SC. Ciera's customer service was excellent, and Arturo cooked my chicken to perfection. After calling the restaurant to give my verbal review, I decided to do a written one as well. I was saddened to hear today was Ciera's last day. She's taken my order a few times in the past and has always been awesome.“

“My wife and I ate here for the first time today and our food was THE BEST meal we have eaten in all the years I have been coming to Spartanburg & Greenville. The FrenchFries were the best I've ever had, and the Ham Croquettes were delicious as well. The smash burger and Tropical Chicken sandwich was delicious too. It is not very often that you go to a restaurant and everything is cooked to perfection. I couldn't have asked for a better meal at any price!!!“

“My wife and I ate here for the first time today and our food was THE BEST meal we have eaten in all the years I have been coming to Spartanburg & Greenville. The FrenchFries were the best I've ever had, and the Ham Croquettes were delicious as well. The smash burger and Tropical Chicken sandwich was delicious too. It is not very often that you go to a restaurant and everything is cooked to perfection. I couldn't have asked for a better meal at any price!!!“

“My wife and I ate here for the first time today and our food was THE BEST meal we have eaten in all the years I have been coming to Spartanburg & Greenville. The FrenchFries were the best I've ever had, and the Ham Croquettes were delicious as well. The smash burger and Tropical Chicken sandwich was delicious too. It is not very often that you go to a restaurant and everything is cooked to perfection. I couldn't have asked for a better meal at any price!!!“

“I love Tropical Grill. Good is great!
Couple things to note:
• The tea is very weak. Add a couple more bags to the brew.
• Please bring back the Tostones and put on the menu this time. I used to eat at your place at least weekly and that was the main draw. I still come occasionally but not nearly as much.“

“We’ve taken out from this location a few times now; it seems the best one in the area. Food is always good. We get the South of the Border rice bowls, so can’t speak specifically of any other item.

A bit ago my wife picked up an order and got home and they forgot all the chicken. Was a new worker, guy on phone was so apologetic and nice, put our info down and said next visit we can have anything we want for free….4 bowls, sides, drinks, etc, whatever. I said all that was not necessary but appreciated it. Fast forward to now, we’ve been traveling a lot so haven’t been in for a couple of months. I call up and they have no record of our info. I don’t think that guy worked there anymore, and for what he offered I can understand why…lol But the guy on the phone was very nice and said it was fine, but had to check with the boss. Came back, it was OK’ed, and we got two small bowls free. Very nice considering he was just taking my word. We’ll definitely return.“