While we have enjoyed previous visits, we were very unhappy with the quality of the food, particularly the subs were soggy and not fresh at all I don't know if something while the delivery was being made. Specifically, bland, and the bread was excessively soggy and not fresh. We understand that occasional issues can arise, but the overall quality of our meal was significantly below what we expect from Firehouse. We hope you will take this feedback seriously and address the issues with your food preparation and ingredient quality. We value your establishment and hope to see improvements in the future. We would appreciate the opportunity to discuss this further and learn what steps you plan to take to ensure a better experience for all customers
The offered me $12 after myself and 3 others were unable to enjoy lunch because of the quality of the food was disgusting. I've never experienced this type of service at this store and they just lost a customer
Brandon Norman (BNORM)
It has been a long time since I've eaten there so I didn't remember what they had and how much I should order. The 2 employee who helped me was very patient and polite and made my visit awesome.
Kenneth Sternberg
The young lady taking our order just had the prettiest dimples.
Johnny Dias
Great customer service during busy time, and delicious food
Craig Robinson
EZ to access
Bryon Barnette
Always friendly workers, quickly prepared.
Rich in Cody
We love Firehouse Subs and stopped in several times during our stay in the area.
Very busy area but there are a couple of easy ways to get into/out of the parking lot w/o getting into traffic.
Great food and service.
Jeremy Milton
Fast service and food was accurate to my order.
David Cantrell
Awesome sandwiches and great service
Sandra Ferguson
Parking: Very limited front parking in a difficult location. Few more spots in the back of the location.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meatball Sub, Virginia Honey Ham, Club on a Sub, Hook & Ladder
Parking: There is some in the front and back of store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Medium
Tiffany Bennett
The service was great and speedy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Hook & Ladder
mark gary
I have to give this firehouse subs a lousy review because the customer service was just that.....LOUSY. The employees were looking like life was just soooo bad and they did a terrible job for customer service. These so called employees should be fired. They didn't even acknowledge customers and the attitude they gave was almost as if they did not want to be bothered at all. Last time I go to this Firehouse
Scott Flavell
Fast easy ordering and pick up. Accuracy of order and friendly customer service
While we have enjoyed previous visits, we were very unhappy with the quality of the food, particularly the subs were soggy and not fresh at all I don't know if something while the delivery was being made.
Specifically, bland, and the bread was excessively soggy and not fresh.
We understand that occasional issues can arise, but the overall quality of our meal was significantly below what we expect from Firehouse. We hope you will take this feedback seriously and address the issues with your food preparation and ingredient quality.
We value your establishment and hope to see improvements in the future. We would appreciate the opportunity to discuss this further and learn what steps you plan to take to ensure a better experience for all customers
The offered me $12 after myself and 3 others were unable to enjoy lunch because of the quality of the food was disgusting. I've never experienced this type of service at this store and they just lost a customer
It has been a long time since I've eaten there so I didn't remember what they had and how much I should order. The 2 employee who helped me was very patient and polite and made my visit awesome.
The young lady taking our order just had the prettiest dimples.
Great customer service during busy time, and delicious food
EZ to access
Always friendly workers, quickly prepared.
We love Firehouse Subs and stopped in several times during our stay in the area.
Very busy area but there are a couple of easy ways to get into/out of the parking lot w/o getting into traffic.
Great food and service.
Fast service and food was accurate to my order.
Awesome sandwiches and great service
Parking: Very limited front parking in a difficult location. Few more spots in the back of the location.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meatball Sub, Virginia Honey Ham, Club on a Sub, Hook & Ladder
Restaurantji Recommends
Very friendly
Parking: There is some in the front and back of store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Medium
The service was great and speedy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Hook & Ladder
I have to give this firehouse subs a lousy review because the customer service was just that.....LOUSY. The employees were looking like life was just soooo bad and they did a terrible job for customer service. These so called employees should be fired. They didn't even acknowledge customers and the attitude they gave was almost as if they did not want to be bothered at all. Last time I go to this Firehouse
Fast easy ordering and pick up. Accuracy of order and friendly customer service
Atmosphere: 5
Food: 5
Service: 5
Food is good. Workers could smile more.
Atmosphere: 4
Food: 4
Service: 4
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