Ordered delivery at 9:27 pm. 10:34 pm called and they advised 10 mins before delivery! 10:55 pm called again and they said the DOOR Dasher picked it up 20 mins prior. Never was it delivered. Contacted DoorDash twice…. And they tried to say they were in my yard but weren’t. So 1.5 hrs later and trying to get a refund and dinner at 11:10 pm! DoorDash is gonna ruin the delivery business for businesses
Atmosphere: 1
Food: 1
Service: 1
Cody Kadish
It is Christmas Eve night. It is 812pm. I ordered my food 50 minutes ago. I came in person paid with my card. The girl that took my order said it’ll be about an hour. I said OK I’ll be back in an hour and I came back in 50 minutes later to a closed and cleaned up store with my order sitting there and all employees gone. Nobody called me to tell me that they were closing early. I understand that it’s Christmas Eve that’s part of your job I worked today too but now I have nothing to eat, and I don’t have the money that I just spent on the food that I was going to eat so thank you Marco‘s pizza. This was an amazing way to end 2024 Christmas Eve night thank you Marcos thank you.
Atmosphere: 1
Food: 1
Service: 1
Dontea Lonnie Thomas
Girl was RUDE! Called about a delivery order and asked to refunded. Cashier kept hanging up!
Alicia Ebersole
We normally love the food but tonight was not a good night. They dropped our pizza at some point because when I opened it the toppings and slices were all over the place. The driver gave me an attitude as I was helping her take my pizzas out of the delivery case. The last few times I've ordered it just hasn't been right.
Food: 4
Service: 3
Debbie Edens
I am not rating their pizza, just their delivery service. This is the 3rd time I've attempted delivery and every time has been a bad experience. Expected delivery time tonight was 6:41 with an actual delivery time of 7:39. They don't acknowledge the late delivery and are rude if you call about. It's average pizza for a fast food chain, just don't get delivery.
Food: 3
Service: 1
Angelo Vastola
Food is 2 stars for the percentage of how often the food come out correct 40 percent of the time it’s ok. Going to try cane bay Marcos next time. I’m annoyed at the inconsistency. I ask for well done it’s under cooked. Seems like sometimes read the notes on the ticket and sometimes they don’t?
Atmosphere: 2
Food: 2
Service: 3
Walter Marquez
After living in this area for a year I decided to try the pizza. The sauce was spoiled, never again
Food: 1
Tee Bee
We usually love Marco's, but we are really getting tired of all the issues. We always order a very simple pizza and almost never get the crust topping that we order. The dips added to the order are always missing too. In addition, they refuse to give us the military discount most of the time. They give all kinds of BS excuses when in reality, they are just too lazy to ask their manager for assistance. We were excited when they opened, now we're looking into other options.
Larry Werstle
I called in on my mobile phone,the pizza's were ready in 40 mins,and so delicious worth the wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Pepperoni Pizza
Dawnielle Commander
Called the store to acquire about my order and the manager was rude and disrespectful. Got upset because I was inquiring about my food and hung up on me. I called back and she just held the phone like a teenage child. I like Marcos but definitely won’t deal with rude customer service especially when I was calm and nice.
Ordered delivery at 9:27 pm. 10:34 pm called and they advised 10 mins before delivery! 10:55 pm called again and they said the DOOR Dasher picked it up 20 mins prior. Never was it delivered. Contacted DoorDash twice…. And they tried to say they were in my yard but weren’t. So 1.5 hrs later and trying to get a refund and dinner at 11:10 pm! DoorDash is gonna ruin the delivery business for businesses
Atmosphere: 1
Food: 1
Service: 1
It is Christmas Eve night. It is 812pm. I ordered my food 50 minutes ago. I came in person paid with my card. The girl that took my order said it’ll be about an hour. I said OK I’ll be back in an hour and I came back in 50 minutes later to a closed and cleaned up store with my order sitting there and all employees gone. Nobody called me to tell me that they were closing early. I understand that it’s Christmas Eve that’s part of your job I worked today too but now I have nothing to eat, and I don’t have the money that I just spent on the food that I was going to eat so thank you Marco‘s pizza. This was an amazing way to end 2024 Christmas Eve night thank you Marcos thank you.
Atmosphere: 1
Food: 1
Service: 1
Girl was RUDE! Called about a delivery order and asked to refunded. Cashier kept hanging up!
We normally love the food but tonight was not a good night. They dropped our pizza at some point because when I opened it the toppings and slices were all over the place. The driver gave me an attitude as I was helping her take my pizzas out of the delivery case. The last few times I've ordered it just hasn't been right.
Food: 4
Service: 3
I am not rating their pizza, just their delivery service. This is the 3rd time I've attempted delivery and every time has been a bad experience. Expected delivery time tonight was 6:41 with an actual delivery time of 7:39. They don't acknowledge the late delivery and are rude if you call about. It's average pizza for a fast food chain, just don't get delivery.
Food: 3
Service: 1
Food is 2 stars for the percentage of how often the food come out correct 40 percent of the time it’s ok. Going to try cane bay Marcos next time. I’m annoyed at the inconsistency. I ask for well done it’s under cooked. Seems like sometimes read the notes on the ticket and sometimes they don’t?
Atmosphere: 2
Food: 2
Service: 3
After living in this area for a year I decided to try the pizza. The sauce was spoiled, never again
Food: 1
We usually love Marco's, but we are really getting tired of all the issues.
We always order a very simple pizza and almost never get the crust topping that we order. The dips added to the order are always missing too.
In addition, they refuse to give us the military discount most of the time. They give all kinds of BS excuses when in reality, they are just too lazy to ask their manager for assistance.
We were excited when they opened, now we're looking into other options.
I called in on my mobile phone,the pizza's were ready in 40 mins,and so delicious worth the wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Pepperoni Pizza
Called the store to acquire about my order and the manager was rude and disrespectful. Got upset because I was inquiring about my food and hung up on me. I called back and she just held the phone like a teenage child. I like Marcos but definitely won’t deal with rude customer service especially when I was calm and nice.
Service: 1
Restaurantji Recommends
Love the Pizza bowls
Atmosphere: 4
Food: 5
Service: 4
Really good food! This is the only place we order pizza from now.
Food: 5
Service: 5
Pizza ? was good and chicken wings. It's a little bit salty but toppings on the Pizza I loved it.
Atmosphere: 4
Food: 4
Service: 5
Good pizza, especially the hot honey. Only drawback is sometimes they have more business than they can handle effectively.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fiery Pepperoni Pizza
Best pizza around. Great amount of toppings.
Atmosphere: 5
Food: 5
Service: 5
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