Wish this had zero stars. How in the living hell are they going to charge me damn near 20$ for a sub that is just bread, raw bacon and barely any chicken? And calling for a refund is a joke. No English spoken and no employee in the damn store knows who made the sandwich nor do they know when their manager will be in. Doesn't take a college degree but some common sense would be nice.
Atmosphere: 1
Food: 1
Service: 1
Megan Cavett
I know, I know it’s subway. There not much to expect…but here is my experience. I have NEVER left a review for a fast food restaurant because let’s face it, you get what you get with fast food. I will never in my life visit this location again! After picking up my order, which was placed online, and driving 15 minutes home I realized my order was incorrect. So I drove another 15 minutes back to this location with the food to request that it be remade correctly. The sandwiches which were all American clubs did not have bacon and two of the three were on incorrect bread. None of them were toasted. I politely explained what was wrong to the gentleman working and he quickly started to raise his voice and berate me. I asked politely again since I had just drove 30 minutes for them to be remade. This is when his female employee came in and also chimed in how I was wrong and everything was right because she made them-even though I presented the receipt for proof they were incorrect. After being shamed as a customer I asked for the order back and proceeded to leave the restaurant as I do not have the energy to fight over food. As I was leaving the employees began speaking badly of me as a customer to other customers. As someone who works in customer service I am astounded. Even if I were incorrect and the order was made correctly-which it wasn’t because why else would I make another 30 minute round trip back-the order should’ve just been remade in front of me. I have never been yelled at or argued with as a customer and I sure as hell have never spoken so poorly of to other patrons.
Atmosphere: 1
Food: 1
Service: 1
Kelley Mitchum
We ordered a mobile pick up and the sandwiches were incorrect. It was inedible for my aunt due to some sauce that was put on she didn’t order. The sandwiches mainly consisted of bread and sauce. Highly recommend checking order or having it made in front of you.
Food: 1
Kelly Ewers
Placed an online order, 40+ minutes in advance. Subway app states subs are ready at time they were set for pick up. Show up, they haven’t even started them… will not be returning.
Demetrius Sanders
Subway located at: 124 Rembert C Dennis Blvd Moncks Corner, SC 29461
I will do my best not to visit this subway again. I order from this subway today. The lady that fixed my sub was nice, normally see her at the other subway. I did not add mayonnaise to my sandwich in the line, instead I ask the cashier for 4 packs of mayonnaise instead, I was willing to pay the extra cost for the packets of mayonnaise. I didn't care about the cost. I wanted the packs instead of what was on the bar. The cashier lady said the boss/ owner would not allow more than two packs per 6-inch sub. My thoughts were, give the customer what they ask if they are willing to pay for it, just packs of mayonnaise, and you are not giving it away. The subs are already overpriced in my book. I didn't make a big fuss, I said, okay and left the store. I see this store losing business with this kind of customer service. If you are unable to give someone extra packs of mayonnaise, you should close your store. My job orders from this place and will no longer be using this store and many other connections I have. I was regular customer until today. The cashier did not do any kind of negotiation to provide better customer service to a person that visits regularly. Now, if this was the owner's decision, I see the store headed downhill, especially when you can't give out extra mayonnaise. I am disappointed in this store; it was one of my favorite quick stops.
Atmosphere: 1
Food: 1
Service: 1
Teresa Rentzel
Went to this subway today. Their food containers were so neat. Everything was very fresh and organized. The gentleman making my sandwich was very nice. I ❤️ this Subway.!
Atmosphere: 5
Food: 5
Service: 5
Ahmad Eaddy
Great experience and Meatball Sub was Awesome! ??
Atmosphere: 5
Food: 5
Service: 5
Dominic
Ordered very early 2 foot longs, they were prepared on time and tasted good! The lady this morning was very kind and the store was clean! Parking is easy, food was fresh. Got a BOGO deal and both were solid, paid for extra meat and I got my moneys worth!
Atmosphere: 4
Food: 4
Service: 5
marilyn johnson
Place is always clean and food is always fresh. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Rick Valenta
The five dollar footlong has become the ten dollar footlong...but that's inflation for you. We had a good time here, sandwiches were good as always. Building needs a little TLC.
Does not accept coupons. Staff not very friendly and hard to understand.
Atmosphere: 4
Food: 3
Service: 1
Terry Wilson
Very helpful kind. Have my order ready within minutes. Very
Atmosphere: 5
Food: 5
Service: 5
David Shuler
Why do u send out coupons if u don't take them in the restaurant?The sliced tomatoes were about the size of a quarter.skimpy on the vegetables & had to pay over $18 for a sandwich...
Atmosphere: 5
Food: 3
Service: 5
Shelley White
I haven't lived here in over 9 years. Came back to work for a week. I stopped here to get the #30. The man making my food wouldn't give me extra oil and vinegar and told me that I had enough when I asked for extra Olives. I hate a dry sandwich. Then, he proceeded to shove my food at me when I didn't leave a tip. This is the second Indian Run SUBWAY I've visited. They are rude and won't make your food the way YOU want it. I WILL NOT be back. And I hate it. Bc I love SUBWAY. But, if this is how they're going to allow their franchise name to be ran, I won't be back.
Atmosphere: 5
Food: 1
Service: 2
Ana Karina
The food very good. The service is the same. The place is clean. The reason I put a star is because I had coupons for the place and they didn't make them valid and they didn't give me an explanation.
Wish this had zero stars. How in the living hell are they going to charge me damn near 20$ for a sub that is just bread, raw bacon and barely any chicken? And calling for a refund is a joke. No English spoken and no employee in the damn store knows who made the sandwich nor do they know when their manager will be in. Doesn't take a college degree but some common sense would be nice.
Atmosphere: 1
Food: 1
Service: 1
I know, I know it’s subway. There not much to expect…but here is my experience. I have NEVER left a review for a fast food restaurant because let’s face it, you get what you get with fast food.
I will never in my life visit this location again! After picking up my order, which was placed online, and driving 15 minutes home I realized my order was incorrect. So I drove another 15 minutes back to this location with the food to request that it be remade correctly. The sandwiches which were all American clubs did not have bacon and two of the three were on incorrect bread. None of them were toasted. I politely explained what was wrong to the gentleman working and he quickly started to raise his voice and berate me. I asked politely again since I had just drove 30 minutes for them to be remade. This is when his female employee came in and also chimed in how I was wrong and everything was right because she made them-even though I presented the receipt for proof they were incorrect. After being shamed as a customer I asked for the order back and proceeded to leave the restaurant as I do not have the energy to fight over food. As I was leaving the employees began speaking badly of me as a customer to other customers. As someone who works in customer service I am astounded. Even if I were incorrect and the order was made correctly-which it wasn’t because why else would I make another 30 minute round trip back-the order should’ve just been remade in front of me. I have never been yelled at or argued with as a customer and I sure as hell have never spoken so poorly of to other patrons.
Atmosphere: 1
Food: 1
Service: 1
We ordered a mobile pick up and the sandwiches were incorrect. It was inedible for my aunt due to some sauce that was put on she didn’t order. The sandwiches mainly consisted of bread and sauce. Highly recommend checking order or having it made in front of you.
Food: 1
Placed an online order, 40+ minutes in advance. Subway app states subs are ready at time they were set for pick up. Show up, they haven’t even started them… will not be returning.
Subway located at:
124 Rembert C Dennis Blvd Moncks Corner, SC 29461
I will do my best not to visit this subway again. I order from this subway today. The lady that fixed my sub was nice, normally see her at the other subway. I did not add mayonnaise to my sandwich in the line, instead I ask the cashier for 4 packs of mayonnaise instead, I was willing to pay the extra cost for the packets of mayonnaise. I didn't care about the cost. I wanted the packs instead of what was on the bar. The cashier lady said the boss/ owner would not allow more than two packs per 6-inch sub. My thoughts were, give the customer what they ask if they are willing to pay for it, just packs of mayonnaise, and you are not giving it away. The subs are already overpriced in my book. I didn't make a big fuss, I said, okay and left the store. I see this store losing business with this kind of customer service. If you are unable to give someone extra packs of mayonnaise, you should close your store. My job orders from this place and will no longer be using this store and many other connections I have. I was regular customer until today. The cashier did not do any kind of negotiation to provide better customer service to a person that visits regularly. Now, if this was the owner's decision, I see the store headed downhill, especially when you can't give out extra mayonnaise. I am disappointed in this store; it was one of my favorite quick stops.
Atmosphere: 1
Food: 1
Service: 1
Went to this subway today. Their food containers were so neat. Everything was very fresh and organized. The gentleman making my sandwich was very nice. I ❤️ this Subway.!
Atmosphere: 5
Food: 5
Service: 5
Great experience and Meatball Sub was Awesome! ??
Atmosphere: 5
Food: 5
Service: 5
Ordered very early 2 foot longs, they were prepared on time and tasted good! The lady this morning was very kind and the store was clean! Parking is easy, food was fresh. Got a BOGO deal and both were solid, paid for extra meat and I got my moneys worth!
Atmosphere: 4
Food: 4
Service: 5
Place is always clean and food is always fresh.
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The five dollar footlong has become the ten dollar footlong...but that's inflation for you. We had a good time here, sandwiches were good as always. Building needs a little TLC.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Does not accept coupons. Staff not very friendly and hard to understand.
Atmosphere: 4
Food: 3
Service: 1
Very helpful kind. Have my order ready within minutes. Very
Atmosphere: 5
Food: 5
Service: 5
Why do u send out coupons if u don't take them in the restaurant?The sliced tomatoes were about the size of a quarter.skimpy on the vegetables & had to pay over $18 for a sandwich...
Atmosphere: 5
Food: 3
Service: 5
I haven't lived here in over 9 years. Came back to work for a week. I stopped here to get the #30. The man making my food wouldn't give me extra oil and vinegar and told me that I had enough when I asked for extra Olives. I hate a dry sandwich. Then, he proceeded to shove my food at me when I didn't leave a tip. This is the second Indian Run SUBWAY I've visited. They are rude and won't make your food the way YOU want it. I WILL NOT be back. And I hate it. Bc I love SUBWAY. But, if this is how they're going to allow their franchise name to be ran, I won't be back.
Atmosphere: 5
Food: 1
Service: 2
The food very good. The service is the same. The place is clean. The reason I put a star is because I had coupons for the place and they didn't make them valid and they didn't give me an explanation.
Atmosphere: 1
Food: 5
Service: 2
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