Burger was good, fries were plentiful. The seating area was very cold. Could not enjoy the food because we were cold. Both drink machines were broke, could only get water.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Great Burger, Fries, The CEO
Ray Brooks
No exaggeration here burger was awesome and the fries as well. They make homemade fries like five guys but better. Definitely recommend this place.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Great Burger, Fries, Cut Fries
Linda Hankey
My husband and I have been going to Burger fi for years in North Myrtle Beach. We have never been so dissapointed. Burger was not cooked completely. Bacon was cold, fries were cold and disgusting. No heat in the building. Machine down and I could not use my reward that is due to expire soon. Soda machine has been down for quite sometime. Will not be going back to that location anytime soon.I complained and the manager was very rude and argued with the really nice woman running the cash register. She was the one who heated the bacon in the microwave for my husband.It is sad how they have become such a nasty and selfish place. They are not trying to please their customer's anymore.My suggestion is to clean-up your act or plan on losing business. Plenty of places to eat.Done!
Atmosphere: 1
Food: 1
Service: 1
Bonnie Kelly
We went for our third time in two years and were extremely disappointed. There were only 3 employees and they were working hard to keep the restaurant a float. It was quite obvious that this restaurant is bearly holding on. The soda machines don’t work. No alcohol (could get a beer in the past) For the money my burger was so tiny -on a huge roll-so not worth $11! (I had a gluten free roll) all the fries looked almost burned. The woman who waiting on us was so nice and really trying so hard to make it seem normal, it was far from normal. No plans to return. Burger Fi-total disappointment
Atmosphere: 2
Food: 3
Service: 4
Justin Williamson
Our visit to BurgerFi today found several deficiencies in its performance: no heat in the building, no soda machines functioning, and “close early” signs due to lack of employees. Food was prepared well, but eating in the store was very cold. I know this chain aims higher than this, could be just a fluke day! Not sure we will try again though… we’ll see.Building seemed clean and staff was friendly. We experienced No wait at all.
Atmosphere: 1
Food: 3
Service: 4
Veronica Fey
From NYC so it was quiet to me for a Friday night, 8p. However made ordering easy, no waiting. Just the wait for food, but you can order ahead to solve that! Food was super fresh, and for a burger joint the chicken sandwich was amazing. Juicy not dry, not tendons or gross bits, yummy. Fries hold beautifully if you don't finish them, in the oven next day. Service was so friendly despite it clearly be towards end of day.Vegetarian options: Has a veggie burger that was picture looked handmade not processed pattyKid-friendliness: Had highchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger, Large Fries, Hand Cut Fries, Large Fry, Fries, Cut Fries
Aniya Burke
My family of 12 ate here and it was quick and amazing. They accommodated us sooooo easily. Service, food, was awesome cant thank them enough .EVERYTHING IS FLAVORED!! You will not go wrong here for a fresh flavored chicken sandwich and or burger ? ?
Atmosphere: 5
Food: 5
Service: 5
Joan Ames
I have read reviews and this was less than I expected. Usually when you order chicken strips they come with fries. The onion rings were very greasy. When I order a burger I expect to be able to taste the meat. I tasted the lettuce that was on the burger.
Atmosphere: 3
Food: 3
Service: 4
Bob Stiles
Breakfast all-day burger was good but the fries were the best I have had in many years. The onion rings were nice and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Onion Rings
Nicole Beck
As we were standing in line to order and dispute broke out between employees. I was so taken back that we left without ordering. The person from the kitchen appeared to be the manager on duty. Her actions were not what I would expect from management.
Burger didn't taste bad, in fact didn't really taste like anything, it was fresh and hot but extremely Bland. The most memorable thing about the burger is the piece of bone I crunched down on.Online ordering was very easy and I just ran in to pick it up but the staff was very friendly
Atmosphere: 5
Food: 1
Service: 5
Samantha
Ordered the onion rings and hand cut fries with the garlic aioli (this sauce was phenomenal).Also got the burger with egg and bacon. It was pretty good. The food is pretty pricey for what it is, but good enough for an “upscale fast food place”.The staff was nice enough and the place was reasonably clean.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand Cut Fries, Cut Fries, Garlic Aioli
Katie J
The burgers were amazing! My picky child even liked them a lot. Service was awesome. It was a little warm in the building... but overall a great experience.
G III
You can tell when a restaurant is having problems. Food quality has gone down hill. They wont run the AC inside. Landscaping has not been done in months. Sign at the street needs attention. Either the establishment is struggling or the owner is cheap.
Atmosphere: 1
Food: 2
Service: 4
Jazzy622
Very pleasant person at the counter, but burger was tasteless! Onion rings were just ok. Would not recommend.
Burger was good, fries were plentiful. The seating area was very cold. Could not enjoy the food because we were cold. Both drink machines were broke, could only get water.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Great Burger, Fries, The CEO
No exaggeration here burger was awesome and the fries as well. They make homemade fries like five guys but better. Definitely recommend this place.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Great Burger, Fries, Cut Fries
My husband and I have been going to Burger fi for years in North Myrtle Beach. We have never been so dissapointed. Burger was not cooked completely. Bacon was cold, fries were cold and disgusting. No heat in the building. Machine down and I could not use my reward that is due to expire soon. Soda machine has been down for quite sometime. Will not be going back to that location anytime soon.I complained and the manager was very rude and argued with the really nice woman running the cash register. She was the one who heated the bacon in the microwave for my husband.It is sad how they have become such a nasty and selfish place. They are not trying to please their customer's anymore.My suggestion is to clean-up your act or plan on losing business. Plenty of places to eat.Done!
Atmosphere: 1
Food: 1
Service: 1
We went for our third time in two years and were extremely disappointed. There were only 3 employees and they were working hard to keep the restaurant a float. It was quite obvious that this restaurant is bearly holding on. The soda machines don’t work. No alcohol (could get a beer in the past) For the money my burger was so tiny -on a huge roll-so not worth $11! (I had a gluten free roll) all the fries looked almost burned. The woman who waiting on us was so nice and really trying so hard to make it seem normal, it was far from normal. No plans to return. Burger Fi-total disappointment
Atmosphere: 2
Food: 3
Service: 4
Our visit to BurgerFi today found several deficiencies in its performance: no heat in the building, no soda machines functioning, and “close early” signs due to lack of employees. Food was prepared well, but eating in the store was very cold. I know this chain aims higher than this, could be just a fluke day! Not sure we will try again though… we’ll see.Building seemed clean and staff was friendly. We experienced No wait at all.
Atmosphere: 1
Food: 3
Service: 4
From NYC so it was quiet to me for a Friday night, 8p. However made ordering easy, no waiting. Just the wait for food, but you can order ahead to solve that! Food was super fresh, and for a burger joint the chicken sandwich was amazing. Juicy not dry, not tendons or gross bits, yummy. Fries hold beautifully if you don't finish them, in the oven next day. Service was so friendly despite it clearly be towards end of day.Vegetarian options: Has a veggie burger that was picture looked handmade not processed pattyKid-friendliness: Had highchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger, Large Fries, Hand Cut Fries, Large Fry, Fries, Cut Fries
My family of 12 ate here and it was quick and amazing. They accommodated us sooooo easily. Service, food, was awesome cant thank them enough .EVERYTHING IS FLAVORED!! You will not go wrong here for a fresh flavored chicken sandwich and or burger ? ?
Atmosphere: 5
Food: 5
Service: 5
I have read reviews and this was less than I expected. Usually when you order chicken strips they come with fries. The onion rings were very greasy. When I order a burger I expect to be able to taste the meat. I tasted the lettuce that was on the burger.
Atmosphere: 3
Food: 3
Service: 4
Breakfast all-day burger was good but the fries were the best I have had in many years. The onion rings were nice and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Onion Rings
As we were standing in line to order and dispute broke out between employees. I was so taken back that we left without ordering. The person from the kitchen appeared to be the manager on duty. Her actions were not what I would expect from management.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Burger didn't taste bad, in fact didn't really taste like anything, it was fresh and hot but extremely Bland. The most memorable thing about the burger is the piece of bone I crunched down on.Online ordering was very easy and I just ran in to pick it up but the staff was very friendly
Atmosphere: 5
Food: 1
Service: 5
Ordered the onion rings and hand cut fries with the garlic aioli (this sauce was phenomenal).Also got the burger with egg and bacon. It was pretty good. The food is pretty pricey for what it is, but good enough for an “upscale fast food place”.The staff was nice enough and the place was reasonably clean.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand Cut Fries, Cut Fries, Garlic Aioli
The burgers were amazing! My picky child even liked them a lot. Service was awesome. It was a little warm in the building... but overall a great experience.
You can tell when a restaurant is having problems. Food quality has gone down hill. They wont run the AC inside. Landscaping has not been done in months. Sign at the street needs attention. Either the establishment is struggling or the owner is cheap.
Atmosphere: 1
Food: 2
Service: 4
Very pleasant person at the counter, but burger was tasteless! Onion rings were just ok. Would not recommend.