Chipotle Mexican Grill

Rude, dirty and only online orders. 3 employees and 1 working. No sweet tea and waited 15 minutes for food. Don't go here

Atmosphere: 1

Food: 1

Service: 1

I used to go to this location cation frequently however after yesterday I am done . Resturant was absolutely filthy. Trash cans were over flowing with trash. All the metal trays were stacked up by the trash cans. Trash on the floor. Drink area was nasty. No forks and no spoons and no napkins. Absolutely disgusting. Out of so many items I can’t remember them all. That’s everyday though. Went last month 15 mins after opening 11:00am and they were already out of something. I was there at 6:38pm. The bathrooms were nasty. No toilet paper and more napkins on the floor than in the dispenser. Why they were even open surprises me. Manager needs to be fired. Everyone complaining. Never again will I walk in there. And yes I’m a local.

Atmosphere: 1

Food: 3

Service: 2

I ordered using the app, everything was correct and the food was good not amazing.

Atmosphere: 4

Food: 4

Service: 5

I love Chipotle. However, out of the last 3 orders I've placed through Grub Hub for delivery, they've gotten my order wrong twice. Tonight I ordered a burrito and received a burrito bowl instead. It's just a constant occurrence where they don't read their tickets properly. When I've ordered a bowl I've received a burrito. I just don't understand why it's so hard for them to get my order correct.

Food: 4

Service: 1

Cashier with short, dark hair and wearing a choker was rude to an elderly customer asking about the name on a pick up order. She then rings me up and I ask if I can use my BOGO coupon from the app and she huffs. Tells me to scan the coupon, I do and she says no she can’t ring it in because she “already hit pay”. So instead of backing out and scanning my coupon and then hitting pay again, she just stares at me. I understand being frustrated at work but I waited in line for 20 minutes and came in specifically to use my coupon but ended up paying $53.

Atmosphere: 1

Food: 3

Service: 1

Don’t waste your time or money! 5:00 in the afternoon and they are out of medium salsa, steak, fajita vegetables, dressing, sweet tea and all 4 juice dispensers totally empty. We had to ask for ice because of course the machine was out of ice too! Obviously staff did not want to be there either!

Atmosphere: 1

Food: 1

Service: 1

They didn't let me order in the store. They forced you to get the app and then order via the app.

Atmosphere: 1

Food: 1

Service: 1

Every SINGLE time they’re out of something (more than 2 things and far away from closing time) then they tell you to order online if you want something just to be told they’re out once you get there (45 mins away) sorry management

Atmosphere: 1

Food: 1

Service: 1

My very last time! I have been disappointed the last MANY times that I have been to Chipotle, always out of food, low.quality, tastless etc... But today was the last straw! The pinto beans were so salty that I could not taste anything!! There was no flavor to anything, not even the honey chicken!! How could they make it so terrible?? I kept hoping that maybe (with all of Chiplotles getting such horrible reviews) that maybe something would change. NOPE!! I brought mine home and could not eat it!! But Chipotle will never get one dime of my money again! I would let others know, but I don't know anybody that still goes there. Every single Chipotle I have been to in the past 2 years ( in and out of state) is bad! What a shame because years ago it was so fresh and delicious very flavorful!! But now it is the opposite! Makes me wonder if it is a money laundering scheme?? How could they have thousands of horrible reviews on the same things for years and do NOTHING about it!???! Doesn't add up.

Atmosphere: 2

Food: 1

Service: 4

Stood in line and as we ( me & my son ) were waiting, we couldn’t help but notice how all the food looked. The pinto beans looked like they had added water to them, the meats looked dry too. No black beans were available. All the containers looked just plain gross. The Queso Cheese had a dried layer on top of it and the spoon that was sitting in the Queso was the final straw for us. It was so nasty with lots of really hard and dried up cheese. The kitchen was a mess, the girl serving thought it was ok to tell the lady in front of us that she doesn’t eat meat after the lady made mention of how it looked. The crew was discussing another employees schedule out loud. My 16 year old son asked if we could just leave, and I agreed that we should. So we stepped out of line and left without even ordering. Come on Chipotle!!!! You should be ashamed!!!

Atmosphere: 1

Food: 1

Service: 1

The place was dirty, tables were covered in old food, staff was slow. Guacomoli was chunky. Bad bad experience!

Atmosphere: 1

Food: 2

Service: 1

Food is good. Store is absolutely filthy.

Atmosphere: 1

Food: 4

Service: 3

This is absolutely the WORST Chipotle I have ever been in. Consistently. Which is a shame as it is the nearest one. Had a pickup for 5:40, which was originally supposed to be 5:30 but was told it got pushed back 10 minutes. This turned out to be a lie as I did not get my food until way after. Almost half an hour from when it was originally supposed to be ready. Hayden was doing his best, and I have no complaints with him. But the other gentleman was extremely rude and d dismissive in addition to bringing way behind. The fact that he was getting an attitude with customers is unacceptable. Hayden however saved the day as I feel like without him stepping in my food would never have gotten made. I ordered online so I had already paid.

Atmosphere: 1

Food: 2

Service: 1

I’ve lived in 4 different cities and stopped at so many chipotle’s and this is the worst one by far. I am local and we refuse to even go here anymore. Every time we do it’s just new employees take forever. Does not matter if you order ahead. It will still be done 20 minutes after it’s supposed to.

Atmosphere: 2

Food: 3

Service: 1

Absolutely, worst place I’ve ever been in in my life and what kind of place serves salads and never ever have salad dressing. The people they are rude. The place is disgusting. The AC doesn’t work. One of the bathrooms doesn’t work.

Atmosphere: 1

Service: 1