The carbonated drink system was producing only carbonated water. When brought to the attention of an associate they took acception to my complaint.
Atmosphere: 2
Food: 4
Service: 3
charlene moore
Everything and everyone was good, need more cashier's to keep one from trying to work every area
Atmosphere: 3
Food: 5
Service: 3
Caleb Seman
I mean for a Wendy's the food was decent. However the lady who was scooping fries had her hair all down in her face over the fries and was not wearing a net. Cashier kept forgetting things, they messed up the order there was trash on the floor. Not trying to break people down I just want to inform others. God Bless!
Atmosphere: 2
Food: 3
Service: 2
iTs FrOiDaY!
Would put zero stars if I could . The older lady with the dark red synthetic wig DECLINED me of service. I am a 17 year old girl, who walked from the Tru hotel to wendy’s in the COLD at 12am, simply to just get a large sweet tea. She looked at me like I was some sort of ALIENATED CREATURE and told me that she doesn’t have sweet tea. Mind you, I see someone pouring sweet tea right behind her. I asked for a different drink and she said they don’t have that either. I may be young, but i absolutely DETEST bad service and interactions. Fire this woman from your night shift, management. She’s not who you want to represent your town’s wendy’s. Thank you.
Atmosphere: 1
Food: 1
Service: 1
D Bo
Came here to eat lunch after a doctor appointment. Tried drive-thru but was told dine in only. We figured what the heck we have time. I ordered a #7 and wife got chilli and a baked potato. The food and service were very good. I used to work on Wendy's Point of Sales systems for about 12 years so I've had a lot of Wendy's this was the best so far.
Atmosphere: 3
Food: 5
Service: 5
Brian Hooper
They have 2 people working and do not process drive thru. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Daniel Parks
Everybody was slow. And high out of their gourds. Eyes glazed over like robots. Really slow angry depressed robots. After 20 minutes of waiting we still didn't get our food. So we just left.
Service: 1
Joseph Kennedy
Excellent store here. The meals were perfect today. The drive thru service was great too.
Atmosphere: 4
Food: 5
Service: 5
Vanessa Goldsmith
Seems like from other reviews here, employment needs to be questioned. I went to the drive-thru and of course was told to come in like others with a nasty attitude. Then when I came in….. changing shifts. They seemed to take the person that was in front of me(that they knew personally) but then all of a sudden “changing shifts” when it got to me. Just not right.
Atmosphere: 1
Food: 2
Service: 1
Ashlee Brooke
They have the best Cobb salads and they make the chicken and bacon so fresh for you. They are also very nice and patient, great customer service!
I recently visited this Wendy’s location, and unfortunately, my experience was far below expectations. Upon arrival, the dining area appeared disorganized and not well-maintained — several tables were dirty, material on seats torn, the trash bins were overflowing, and the floor near the drink station was sticky. It gave an immediate impression of neglect.
First thing noticed was that all of the staff was out back and smoking marijuana. The entire restaurant smelled of marijuana and my clothes upon leaving smelled of it as well.
When I placed my order, the staff seemed distracted and unprofessional. The cashier barely acknowledged me and made several mistakes while entering my order. Customer service is supposed to make a difference, but here it felt nonexistent.
Overall, this visit left me completely dissatisfied. Wendy’s is typically known for decent service, but this location failed to meet even basic standards of cleanliness, or professionalism. I hope management takes immediate action to retrain staff.
Atmosphere: 1
Food: 1
Service: 1
Chris Stephens
It's Wendy's, good fast food and you get what you expect.
Atmosphere: 3
Food: 3
Service: 4
Madison Ivey
Pulled into the parking lot after somebody rolled up to the drive-through and was served at the window. I pull up, they tell me their services are down.
Service: 1
Love Tatyana
Food was cold customer service was poor and they didn’t have no communication with there customers and they were rude and was looking at us wasn’t doing nothing then once we had got the food the food was cold after waiting for 21 minutes for food and then after giving us the food they didn’t say have a nice night just give us the food like it was nothing one star for the poor service there for me.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Brown
We ordered a number 1 with no tomato,baconator fries another dave classic no ketchup or mustard or pickles,spicy nuggets and a drink.the total came out to be 21$ .we must've paid a dollar for every minute we sat there waiting because 21 minutes later we got a dave classic with extra ketchup and mustard another with extra tomatoes,the meat looked a day old,my nuggets were colder than leftover dumplings my baconator fries were hot once upon a time, just not at that moment.....not so great experience ijs
The carbonated drink system was producing only carbonated water. When brought to the attention of an associate they took acception to my complaint.
Atmosphere: 2
Food: 4
Service: 3
Everything and everyone was good, need more cashier's to keep one from trying to work every area
Atmosphere: 3
Food: 5
Service: 3
I mean for a Wendy's the food was decent. However the lady who was scooping fries had her hair all down in her face over the fries and was not wearing a net. Cashier kept forgetting things, they messed up the order there was trash on the floor. Not trying to break people down I just want to inform others. God Bless!
Atmosphere: 2
Food: 3
Service: 2
Would put zero stars if I could .
The older lady with the dark red synthetic wig DECLINED me of service. I am a 17 year old girl, who walked from the Tru hotel to wendy’s in the COLD at 12am, simply to just get a large sweet tea. She looked at me like I was some sort of ALIENATED CREATURE and told me that she doesn’t have sweet tea. Mind you, I see someone pouring sweet tea right behind her. I asked for a different drink and she said they don’t have that either. I may be young, but i absolutely DETEST bad service and interactions. Fire this woman from your night shift, management. She’s not who you want to represent your town’s wendy’s. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Came here to eat lunch after a doctor appointment. Tried drive-thru but was told dine in only. We figured what the heck we have time. I ordered a #7 and wife got chilli and a baked potato. The food and service were very good. I used to work on Wendy's Point of Sales systems for about 12 years so I've had a lot of Wendy's this was the best so far.
Atmosphere: 3
Food: 5
Service: 5
They have 2 people working and do not process drive thru. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Everybody was slow. And high out of their gourds. Eyes glazed over like robots. Really slow angry depressed robots. After 20 minutes of waiting we still didn't get our food. So we just left.
Service: 1
Excellent store here. The meals were perfect today. The drive thru service was great too.
Atmosphere: 4
Food: 5
Service: 5
Seems like from other reviews here, employment needs to be questioned. I went to the drive-thru and of course was told to come in like others with a nasty attitude. Then when I came in….. changing shifts. They seemed to take the person that was in front of me(that they knew personally) but then all of a sudden “changing shifts” when it got to me. Just not right.
Atmosphere: 1
Food: 2
Service: 1
They have the best Cobb salads and they make the chicken and bacon so fresh for you. They are also very nice and patient, great customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently visited this Wendy’s location, and unfortunately, my experience was far below expectations. Upon arrival, the dining area appeared disorganized and not well-maintained — several tables were dirty, material on seats torn, the trash bins were overflowing, and the floor near the drink station was sticky. It gave an immediate impression of neglect.
First thing noticed was that all of the staff was out back and smoking marijuana. The entire restaurant smelled of marijuana and my clothes upon leaving smelled of it as well.
When I placed my order, the staff seemed distracted and unprofessional. The cashier barely acknowledged me and made several mistakes while entering my order. Customer service is supposed to make a difference, but here it felt nonexistent.
Overall, this visit left me completely dissatisfied. Wendy’s is typically known for decent service, but this location failed to meet even basic standards of cleanliness, or professionalism. I hope management takes immediate action to retrain staff.
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's, good fast food and you get what you expect.
Atmosphere: 3
Food: 3
Service: 4
Pulled into the parking lot after somebody rolled up to the drive-through and was served at the window. I pull up, they tell me their services are down.
Service: 1
Food was cold customer service was poor and they didn’t have no communication with there customers and they were rude and was looking at us wasn’t doing nothing then once we had got the food the food was cold after waiting for 21 minutes for food and then after giving us the food they didn’t say have a nice night just give us the food like it was nothing one star for the poor service there for me.
Atmosphere: 1
Food: 1
Service: 1
We ordered a number 1 with no tomato,baconator fries another dave classic no ketchup or mustard or pickles,spicy nuggets and a drink.the total came out to be 21$ .we must've paid a dollar for every minute we sat there waiting because 21 minutes later we got a dave classic with extra ketchup and mustard another with extra tomatoes,the meat looked a day old,my nuggets were colder than leftover dumplings my baconator fries were hot once upon a time, just not at that moment.....not so great experience ijs
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