Jersey Mike's Subs

Today was my first and last day at Jersey Mike's in Pawleys Island. Very bad customer service. Everyone up front had a bad attitude.

Atmosphere: 1

Service: 1

Good service,good food.. place was clean. The staff was well organized as it was very crowded but they handled it great!

Atmosphere: 5

Food: 5

Service: 5

I ordered a salad and asked for a little extra lettuce and the server denied doing it because he was instructed only to have certain amount of lettuce to go in a salad bowl will never return

Atmosphere: 4

Food: 4

Service: 1

The staff was very friendly and it was great talking to them. Food was really good.

Atmosphere: 5

Food: 5

Service: 5

Excellent team!

Atmosphere: 5

Food: 5

Service: 5

Always good food and quick

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

The only problem I saw was the 1 of the employees hanging on or using the meat cutter as a prop which is unsanitary

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: The Super Sub

I travel past there going to work and phone in my order.
What to the quality of the Italian sandwich.
It use to be a big hearty sandwich now it’s barely enough meat to qualify as a sandwich. One thin slice of each meats lots of lettuce. Very disappointed. Won’t be going back there anymore.

The sandwich's are great and seem to have a lot more meat than other places. All the people that work there are very nice and helpful. They knew their stuff, and made some good recommendations. They keep the place spotless. You could eat off the floor. Just a great experience all the way around. I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

I never leave bad reviews as I know from being in food service before that everyone can have bad days. But today when I ordered my sub in a bowl for pickup, and got back home to eat it, I discovered my bowl only consisted of some meat and cheese. No lettuce, no tomato, no blue cheese. Nothing else that comes with this sub in a bowl. The first person I spoke with told me they did add lettuce to the order, which was a complete lie. When I finally got to the manager they told me with online orders you have to type in the comments exactly what you want in the bowl, which is another lie as I went back in online and all the ingredients are defaulted as included in the bowl. My receipt also shows all the ingredients that should have been in my sub/bowl. I paid nearly $15 for a fountain drink, chips, and about 1/4 of a bowl with meat and cheese. I have ordered previously from here with ingredients missing and having little to no substance in the meal being provided but this one set me over the edge a bit.

Food: 1

Service: 1

Quick service, good sandwiches. Awesome service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Philly Cheese Steak, The Original Italian, Jersey Shore's Favorite

I have been at this location 3 different times and, they still haven't got my sub right!!!

Atmosphere: 2

Food: 1

Service: 2

Today I had a similar experience as Erin Bachelder who posted a review a month ago. I love Jersey Mike’s subs and purchase them often. The staff is always great so in turn, I always tip 20%. I was in this location this morning February 1st between 11:00 and 11:30am. When I started to place my order, I made the mistake of saying I would like a large number 8 instead of saying “Giant” and the very sarcastic guy with the bad attitude that took my order, says to me sarcastically “There is a large board on the wall behind me with the correct names of the sizes and the types of bread, so which one do you want?” I corrected myself and said I wanted a Giant number 8 and before I could tell him what bread I wanted, he says “Again! There is a large board”. I cut him off at that point and told him what bread I wanted. I have never had this experience at any Jersey Mike’s before. There was only him and a young woman working and I was the only customer there during this incident. I might have been a little understanding if it was busy. The young woman was wonderful, so I feel bad that for the first time ever, I did not leave a tip because I knew he would get half. So unfortunately she lost out on a tip because of him. I don’t know his name because he didn’t have a name tag on, but if you check the schedule for today, you should be able to know who I’m talking about. Since I’ve had a similar experience as Erin Bachelder, I have to assume it’s the same guy. I will not be coming to this location again unless he is terminated.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Club Sub

Please get your crew to change gloves periodically. This was my second visit in 2 weeks. Once again, the employees are handling cash, going in the backroom and making food all with the same gloves on.

I know it's my year of experience working in the restaurant industry that has me judged places so harshly, but....The trash can in the ladies' room was overflowing, and there were "bodily fluids" coming out of it.The lobby needed to be cleaned. Mostly, the tables wiped down, and the floors swept and moped.The next big issue was the ice machine. There was visible mold all in it and behind it. That happens because it is not taken apart and cleaned.No one in our group used it or the soda fountain. If they are not cleaning one, how do I know if they are cleaning the other?

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Bag of Chips, The Original Italian