Extremely disappointed in the customer service and quality of food. Upon walking in, the hostess was fine but not the friendliest… ok fine no biggie, the food industry can be overwhelming. We get seated at the bar at 7:20. We had mentioned a food allergy and asked questions about modifications and were told the chef gave the OK to modify the sushi bowl. I could see the chef and hostess openly talking about us (they have an open kitchen - we also found out these 2 were actually the owners). After waiting over an hour, our waitress let us know that the chef was not able to make the modification. At this point it is 8:45 pm. This could have been vocalized when we first mentioned the allergy so we didn’t waste over an hour of our time. When the rest of us finally got our food, the avocado in the roll was black, the sushi tasted off and the seaweed salad and cucumber salad had no flavor. The chef (the owner) came out to tell us everything was made to their standards and that we had to pay for everything even if we didn’t want to consume it because our opinions are subjective and his opinion is that the sushi is good.. I have never even complained at a restaurant before tonight but the lack of customer service was insane. He literally argued with us for 5 minutes then told us we could pay or he would call the cops. I said “ok you can call the cops” then they made us wait while they went in the back to discuss. Then came back and told us all they could do was take off the seaweed salad and that we needed to pay for everything even if we didn’t eat it. Our server was great. Seems like the chef has an ego he needs to get in check. The quality of this sushi was worse than prepackaged grocery store sushi.
Atmosphere: 1
Food: 1
Service: 1
Joseph Nuttall
Can I give this place a 6/5 star? Erica is a post-modern industrial vibe restaurant that serves as the best mix of choosing between pizza or sushi. Combining a raw bar and a bistro seemed bold at first glance, but never had a restaurant captured me the way Erica was able to achieve. Firstly, the food was fantastic. Our server, Gabby, was so personable and amazing. She gave great recommendations on the food and helped us choose between their best pizzas. We got the PB&J white pizza and a Pep Talk red pizza. Both had a great wood fire taste that didn't overwhelm the meety and cheesy flavors of these pizzas. The sourdough base they use for the pizzas is wonderfully chewy that carries both sweet and savory flavors so well! Alongside the pizzas, we got the Ginger Salad and their Cheeseburger (no cheese due to an allergy). The ginger salad came with a homemade ginger dressing that we couldn't hold ourselves back from drinking! The burger was beyond juicy. The wood fire crust developed on the thick beef patty made it my personal top five burgers. We finished with the S'mores pizza. Nothing more delectable could have been such a great end to the meal. S'mores should only be made the way Erica has made this pizza! We will certainly be coming back to Erica next time we are in town for a Clemson game.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smores Dessert Pizza, Pizza Is Delish
Paige Wilson
The food is delicious and the decor is amazing! I love how much they've grown.
Atmosphere: 5
Food: 5
Service: 5
CerVon Campbell
the food and atmosphere combo were amazing!
Atmosphere: 5
Food: 5
Service: 5
Brian Eb
Came in for dinner for my wife’s birthday and was quickly seated. I understand and have read the menu stating they are slow moving when I comes to cooking/serving food. The place was packed so I knew it would be on the slower side. It took 45 minutes before our order was taken, I’m including drinks. 45 minutes before someone came to the table. My wife ordered a glass of wine and I ordered a cocktail. Food came a while later but before the drinks, to which my wife canceled the glass of wine. Look, I understand the slower pace but how long does it take to pour a glass of wine? Why wouldn’t you serve the wine when you take the order knowing it would take a while before the food comes out? Probably would’ve ordered another one but okay. Taking a look around the restaurant, everyone else was already eating their food so I’m not sure what the issue was. Food was okay. The burger I ordered tasted like someone spilled the salt container on it. We decided to give this place another try after rebranding from their old name of New Yolk, to which we stopped going because the pizza I used to order was literally burnt to a crisp the last two times we had take out from there. How do you put it in the box and cut it without noticing it’s black and crispy? I’m sure it was hard to cut through. My fault for assuming the menu was different other than oysters being added. Definitely will not be back. $125 later only to be disappointed again. Can someone please open a decent restaurant around here???
J C
My party had sushi, pork buns, steak, and salmon. Everything was excellent, and we had highly attentive service from Erica herself. A wonderful dining experience. Recommended.
Atmosphere: 5
Food: 5
Service: 5
Erin Caines
This place is a hidden gem! Every dish we ordered was so delicious. We had some of the best pizza we have ever had, and we have eaten at some of the best pizza places in the country. The atmosphere is so cozy and vibey. Staff was so friendly and attentive. I will be back and back and back and back! The dishes were all made with care and quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wood Fired Brussels Sprouts
Laura Feltman
If I could give 10 stars I would. We recently picked up food after the storm and even with the power out, they were open. We chose to do take out and they let us know it would be a while as they had several large groups ahead of us dining in. It was just the owner, her husband on the oven, and one server. They were so gracious and lovely. We got the Alice and Lisa pizzas, which were amazing. We will definitely be back when the power returns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alice
Sungwoo Oh
The foods were great and the environment was very calming. You can also sit outside which is great when there are good weathers. The waitresses are kind and polite too..
Atmosphere: 5
Food: 5
Service: 5
Maggie Dufour
After helping our son unpack we were looking for something quick and delicious and we were not disappointed! The sushi was AMAZING. The pizza was so good. My son had the salmon and loved it and my husband’s double cheeseburger hit the spot. The drinks were delicious and creative. Erica came out to introduce herself and see how we were doing. Gabby was our server and she was the sweetest. Even the chef came out to check on us. We will definitely be back.
Everything on the menu is always exceptional! Best sushi around, amazing pizza, and a great selection of craft beers on tap. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Diana Copeland
Super close to Clemson! This is real, authentic Neopolitan style wood fired pizza! Fresh ingredients and expertly crafted! We were super impressed and can’t wait to go back and try some additional menu items! We met Erica last night and learned about the culinary passion she shares with her husband.
The watermelon, feta, cucumber salad was outstanding. Super light lemon vinaigrette brought this dish to life without overpowering the ingredients.
Thinking about the sourdough crust on the pizza is making my mouth water this morning. It had the most perfect light texture with the right amount of char and chew and held up to the ingredients. We had the Lisa…the prosciutto was freshly sliced, along with the arugula and burrata…it was a match made in heaven! Holy Hanna…sorry about the dark photos…we ate on the patio last night. We also had the Alice…minus the green pepper. The pepperoni gets that crispy edge on it that is yummy. This was the favorite of our daughters and she said this pizza is better than our favorite place back home…which says a lot because that place is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Ian Ross
The food was very good but overpriced to the experience. we arrived (with an 85 yo person) it was EXTREMELY hot inside. It felt like it was 80 degrees. We were sitting for over 10 minutes before we received any water which was luke warm. We had to ask for both ice and water. It took over 30 minutes to get a cocktail from their very limited menu. The one bar tender was chatting to customers. We asked about the drink twice and were told “ she’s making it next”. But yet she was more interested in chatting. The food,while very delicious , took an hour an 15 minutes to arrive. When it arrived, it came in “pieces”. For instance, the Brussel spout side dish arrived 30 minutes before the main dish. Very odd. Please remember that it was crazy hot inside. I was sweating the entire time. We heard several tables asking similar questions as we: “why is it so hot? and it’s been an hour since we ordered, where is the food?”
The one server was polite and apologetic. However, the business needs to implement better processes. If it’s 80 degrees inside, don’t wait 10 minutes to give your guests water, especially when it’s 95 degrees outside. If you are going to serve multiple tables, best to hire another cook.
I was hopeful for another fun “upscale” restaurant to go to in the clemson area. But, I will never go back. It was quite possibly the worst dining experience I’ve ever had.
Atmosphere: 2
Food: 4
Service: 1
Michael Doheny
Erica's is a great little gem in Pendleton. The pizza is the best around and Erica and her husband are friendly and genuine people.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pep Talk
Jessica Price
Everything was awesome! I had the porkchop, smores pizza and the teramasu
Extremely disappointed in the customer service and quality of food. Upon walking in, the hostess was fine but not the friendliest… ok fine no biggie, the food industry can be overwhelming. We get seated at the bar at 7:20. We had mentioned a food allergy and asked questions about modifications and were told the chef gave the OK to modify the sushi bowl. I could see the chef and hostess openly talking about us (they have an open kitchen - we also found out these 2 were actually the owners). After waiting over an hour, our waitress let us know that the chef was not able to make the modification. At this point it is 8:45 pm. This could have been vocalized when we first mentioned the allergy so we didn’t waste over an hour of our time. When the rest of us finally got our food, the avocado in the roll was black, the sushi tasted off and the seaweed salad and cucumber salad had no flavor. The chef (the owner) came out to tell us everything was made to their standards and that we had to pay for everything even if we didn’t want to consume it because our opinions are subjective and his opinion is that the sushi is good.. I have never even complained at a restaurant before tonight but the lack of customer service was insane. He literally argued with us for 5 minutes then told us we could pay or he would call the cops. I said “ok you can call the cops” then they made us wait while they went in the back to discuss. Then came back and told us all they could do was take off the seaweed salad and that we needed to pay for everything even if we didn’t eat it. Our server was great. Seems like the chef has an ego he needs to get in check. The quality of this sushi was worse than prepackaged grocery store sushi.
Atmosphere: 1
Food: 1
Service: 1
Can I give this place a 6/5 star? Erica is a post-modern industrial vibe restaurant that serves as the best mix of choosing between pizza or sushi. Combining a raw bar and a bistro seemed bold at first glance, but never had a restaurant captured me the way Erica was able to achieve. Firstly, the food was fantastic. Our server, Gabby, was so personable and amazing. She gave great recommendations on the food and helped us choose between their best pizzas. We got the PB&J white pizza and a Pep Talk red pizza. Both had a great wood fire taste that didn't overwhelm the meety and cheesy flavors of these pizzas. The sourdough base they use for the pizzas is wonderfully chewy that carries both sweet and savory flavors so well! Alongside the pizzas, we got the Ginger Salad and their Cheeseburger (no cheese due to an allergy). The ginger salad came with a homemade ginger dressing that we couldn't hold ourselves back from drinking! The burger was beyond juicy. The wood fire crust developed on the thick beef patty made it my personal top five burgers. We finished with the S'mores pizza. Nothing more delectable could have been such a great end to the meal. S'mores should only be made the way Erica has made this pizza! We will certainly be coming back to Erica next time we are in town for a Clemson game.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smores Dessert Pizza, Pizza Is Delish
The food is delicious and the decor is amazing! I love how much they've grown.
Atmosphere: 5
Food: 5
Service: 5
the food and atmosphere combo were amazing!
Atmosphere: 5
Food: 5
Service: 5
Came in for dinner for my wife’s birthday and was quickly seated. I understand and have read the menu stating they are slow moving when I comes to cooking/serving food. The place was packed so I knew it would be on the slower side. It took 45 minutes before our order was taken, I’m including drinks. 45 minutes before someone came to the table. My wife ordered a glass of wine and I ordered a cocktail. Food came a while later but before the drinks, to which my wife canceled the glass of wine. Look, I understand the slower pace but how long does it take to pour a glass of wine? Why wouldn’t you serve the wine when you take the order knowing it would take a while before the food comes out? Probably would’ve ordered another one but okay. Taking a look around the restaurant, everyone else was already eating their food so I’m not sure what the issue was. Food was okay. The burger I ordered tasted like someone spilled the salt container on it. We decided to give this place another try after rebranding from their old name of New Yolk, to which we stopped going because the pizza I used to order was literally burnt to a crisp the last two times we had take out from there. How do you put it in the box and cut it without noticing it’s black and crispy? I’m sure it was hard to cut through. My fault for assuming the menu was different other than oysters being added. Definitely will not be back. $125 later only to be disappointed again. Can someone please open a decent restaurant around here???
My party had sushi, pork buns, steak, and salmon. Everything was excellent, and we had highly attentive service from Erica herself. A wonderful dining experience. Recommended.
Atmosphere: 5
Food: 5
Service: 5
This place is a hidden gem! Every dish we ordered was so delicious. We had some of the best pizza we have ever had, and we have eaten at some of the best pizza places in the country. The atmosphere is so cozy and vibey. Staff was so friendly and attentive. I will be back and back and back and back! The dishes were all made with care and quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wood Fired Brussels Sprouts
If I could give 10 stars I would. We recently picked up food after the storm and even with the power out, they were open. We chose to do take out and they let us know it would be a while as they had several large groups ahead of us dining in. It was just the owner, her husband on the oven, and one server. They were so gracious and lovely. We got the Alice and Lisa pizzas, which were amazing. We will definitely be back when the power returns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alice
The foods were great and the environment was very calming. You can also sit outside which is great when there are good weathers. The waitresses are kind and polite too..
Atmosphere: 5
Food: 5
Service: 5
After helping our son unpack we were looking for something quick and delicious and we were not disappointed! The sushi was AMAZING. The pizza was so good. My son had the salmon and loved it and my husband’s double cheeseburger hit the spot. The drinks were delicious and creative. Erica came out to introduce herself and see how we were doing. Gabby was our server and she was the sweetest. Even the chef came out to check on us. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything on the menu is always exceptional! Best sushi around, amazing pizza, and a great selection of craft beers on tap. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Super close to Clemson! This is real, authentic Neopolitan style wood fired pizza! Fresh ingredients and expertly crafted! We were super impressed and can’t wait to go back and try some additional menu items! We met Erica last night and learned about the culinary passion she shares with her husband.
The watermelon, feta, cucumber salad was outstanding. Super light lemon vinaigrette brought this dish to life without overpowering the ingredients.
Thinking about the sourdough crust on the pizza is making my mouth water this morning. It had the most perfect light texture with the right amount of char and chew and held up to the ingredients. We had the Lisa…the prosciutto was freshly sliced, along with the arugula and burrata…it was a match made in heaven! Holy Hanna…sorry about the dark photos…we ate on the patio last night. We also had the Alice…minus the green pepper. The pepperoni gets that crispy edge on it that is yummy. This was the favorite of our daughters and she said this pizza is better than our favorite place back home…which says a lot because that place is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
The food was very good but overpriced to the experience. we arrived (with an 85 yo person) it was EXTREMELY hot inside. It felt like it was 80 degrees. We were sitting for over 10 minutes before we received any water which was luke warm. We had to ask for both ice and water. It took over 30 minutes to get a cocktail from their very limited menu. The one bar tender was chatting to customers. We asked about the drink twice and were told “ she’s making it next”. But yet she was more interested in chatting. The food,while very delicious , took an hour an 15 minutes to arrive. When it arrived, it came in “pieces”. For instance, the Brussel spout side dish arrived 30 minutes before the main dish. Very odd. Please remember that it was crazy hot inside. I was sweating the entire time. We heard several tables asking similar questions as we: “why is it so hot? and it’s been an hour since we ordered, where is the food?”
The one server was polite and apologetic. However, the business needs to implement better processes. If it’s 80 degrees inside, don’t wait 10 minutes to give your guests water, especially when it’s 95 degrees outside. If you are going to serve multiple tables, best to hire another cook.
I was hopeful for another fun “upscale” restaurant to go to in the clemson area. But, I will never go back. It was quite possibly the worst dining experience I’ve ever had.
Atmosphere: 2
Food: 4
Service: 1
Erica's is a great little gem in Pendleton.
The pizza is the best around and Erica and her husband are friendly and genuine people.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pep Talk
Everything was awesome! I had the porkchop, smores pizza and the teramasu
Atmosphere: 5
Food: 5
Service: 5
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