Zaxbys Chicken Fingers & Buffalo Wings

Got an order Togo bag was taped shut when we got home we had no sauces like the main part of Zaxby's is their sauce. Called to let them know first person I spoke to said did you look in the bag like duh of course I would look everywhere before calling, then he got the manager she was nice but offered a free side which is equivalent to sauceses missing but we couldn't eat any of the food it was cold, tough. This isn't the first time this has happened at this location so I will go to the other ones but just check your bags

Atmosphere: 2

Food: 1

Service: 1

good food and service

Atmosphere: 5

Food: 5

Service: 5

I just think it is unacceptable to charge for sauce and other condiments, etc and not be mindful to put the sauces in the bag. It’s just lack of effort and lack of attention to detail. I wouldn’t be irritated if I wasn’t charged but I’m charged for 4 extra sauces and only get the two. Happens almost every time I go up there . Food is always decent but attention to details matter to some people.

Atmosphere: 1

Food: 3

Service: 1

Absolutely disgusting! They allowed a door dasher to take the wrong order out the store and it came back in minutes later… & then let the food sit… & sit and then gave it to the door dasher it belonged to! I sure hope those people do not get sick. The order should have been remade. -1 is what it truly deserves. Also, the correct door dasher was african american and she was ignored and not addressed in any way. Racism is alive & well here. Kindness and customer service are lost arts.

Excellent

Atmosphere: 5

Food: 5

Service: 5

I had such an amazing experience when going to this location the people are friendly and the service and food is amazing

Atmosphere: 5

Food: 5

Service: 5

I went through the drive thru and got me a 10 piece chicken tender. On my mama! Whoever was back there on 11/08/2025 at 5:12PM needs kudos and a raise! These tenders were absolutely stunning and juicy. They were extremely hot and fresh I didn’t even need my sauce! You made my night, thank you.

Atmosphere: 5

Food: 5

Service: 5

Service is always great here.

Atmosphere: 5

Food: 5

Service: 5

slowwww and chaotic staff. just always leaving something out. and saw this guy on the wall, then proceeded to fly out and almost hit me at my table 🤢

Atmosphere: 1

Service: 1

Go to this Zaxbys! The general manager Glenda very much cares for her employees and customers and making things right! Had a situation with a BOGO zax snak and she said come back and she'll make it right. Love seeing that

This is by far the best Zaxby’s I have been too. Got food in a decent time, clean environment and the staff is amazing especially Maria

Atmosphere: 5

Food: 5

Service: 5

Went in order ten boneless wings i ask them be cook fresh ...okay so I waited like 10 min on my order ..then then I got my order the boneless bites was hard and I told them I want them be cook fresh the manger got a attitude with me ....slung my food on the counter I ask that she did not have sling my food on counter and start to smart off at me and get lound told me to get of her store I will not return this one at all that's no way to treat customer..she not be working for the public if her attitude is bad

Atmosphere: 1

Food: 1

Service: 1

food came out extremely fast. one plate got made wrong due to miscommunication on my end but emily got my replacement out to me even faster. currently sitting in the lobby tearing this salad upppp.wings and things bomb. and the shake is amazing.

Atmosphere: 5

Food: 5

Service: 5

Called in a huge order of chicken tenders and fries to feed 50+ ppl and it was hot and ready as soon as I walked in and they even gave me 2 extra big to-go box orders of fries. Great establishment

Atmosphere: 5

Food: 5

Service: 5

I don’t know why everytime I go here something is wrong with my order. But this time this is just plain laziness. After eating some fries I noticed a chemical taste in mouth spit it out to find mold in it 🤢

Food: 3

Service: 1