Waffle House
7425 Augusta Rd, Piedmont
(864) 277-2497
Recent Reviews
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Love this location. Food and staff always great.
Atmosphere: 5
Food: 5
Service: 5
Typical Waffle House.
Atmosphere: 4
Food: 4
Service: 4
Best coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Excellent service and customer service
Atmosphere: 5
Food: 5
Service: 5
The ladies were amazing this morning! Fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
As good as any.
Atmosphere: 4
Food: 4
Service: 4
We come here about once a week. Everyone is super friendly and nice. We love coming here for the staff alone. The food is always, fast, hot, and delicious. This location has an amazing staff.
Atmosphere: 5
Food: 5
Service: 5
It was excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Eggshells in my waffle
Always great food. The service fluctuate sometimes it's good and sometimes it's not sometimes the girls can be snarky in there. I asked the girl to have my food cooked a certain way and she said well I don't think he's going to cook it that way he already told me he wasn't doing anything special today. Well really.....
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was excellent
Atmosphere: 5
Food: 5
Service: 5
I came in with a group of 7. The atmosphere was clean. We were served quickly, with some fresh and hot delicious food. This is one of the good ones!
Atmosphere: 5
Food: 5
Service: 5
This waffle house has gone to crap in the evening time. All that they want to do is talk instead of serve the customers. They forgot my son's waffle after they ask what kind he wanted and even wrote it down. I do not recommend going there in the evening time.
Atmosphere: 1
Food: 1
Service: 1
We stopped here last Friday when Helene just finished blowing through. The staff was amazing serving what they could without power. They were super friendly and quick and we appreciated the hot meal so much.
Service: 5
The staff at this location is lazy and inconsiderate. The only person worth talking to was the manager, and I did not get her name. She was busy working while the others were inside sitting down. The restaurant had no customers and there was a cook and two servers inside but none of them were doing any work. When I walked in, the cook did not lift his head to greet and the two servers stayed seated, while one of them played on her phone. Due to the storm, they had an altered menu, so I asked them could they explain it to me. One of the servers finally stood up and tried to explain to me what was in a hash brown bowl, and let me know that was the only thing they were serving. I asked if I could get it deconstructed, and she said it had to come the way it was on the menu. I asked for the menu and she said its not on the menu.... LIAR!!!! When I told them to go ahead and give me a hash brown bowl, the cook acted like he didn't want to do it. She asked him did he want her to ring it up. He finally said, yeah, go ahead and I said, never mind and proceeded to let them know how lazy they were. Their level of customer service was absolute garbage. You are sitting around like you have absolutely nothing to do, and you can't even greet the customers when they walk in the door. I know when people read this, they'll say, well, hell, it's Waffle House. But customer service is still the common sense expectation. When I stepped outside, the manager ask me if there was a problem. I told her what the situation was, and she apologized for how I was treated. That is all it takes. Sometimes all we want is positive Customer service, even if you can't give me a different answer. A soft no is always better than a hard no any day.
Atmosphere: 1
Food: 2
Service: 1
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