Bojangles
$ • Chicken Wings, Vegetarian
Hours:
2382 Cherry Rd, Rock Hill
(803) 327-6573
About Bojangles'
Customers' Favorites
Bojangles' Reviews
The store was somewhat busy but the individual responsible for the front counter completely disregarded us for 10 minutes (at least) while she was getting other stuff. She was then rude and dismissive to us while taking our order. I understand being understaffed but you need to at least acknowledge customers and let them know you'll get to them in a minute.
Here are some pictures of food provided when we drove through. I have tried to work with the restaurant for a refund for subpar quality to no avail. Last time I will ever stop at a Bojangles on my travels. The chicken still had feathers on it, and the "biscuits" were actually closer to raw dough. Additionally, the "iced tea" was warm, not even chilled just a little bit.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 6AM - 4PM |
| Thursday | Closed |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
Bojangles offers a variety of experiences, from mix-ups with takeout orders to exceptional customer service. One customer experienced receiving incorrect items, while another praised the male employee for his outstanding service. Additionally, staff members like Monica and the manager Ashley stood out for their attentiveness and friendliness, efficiently managing busy periods and resolving order conflicts. The restaurant's staff can greatly influence the dining experience, showing both positive and negative aspects of the restaurant. Customers enjoy the moist, tender, and hot chicken, along with well-prepared coleslaw and bo rounds. Despite occasional issues such as missing sauces, napkins, or straws, many find the service friendly and the food satisfying enough to return.