Chicken Salad Chick

760 Herlong Ave, Rock Hill
(803) 721-5353

Recent Reviews

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Kelly- Proud New Yorker

Excellent place!! Great food, portions huge, atmosphere was great, huge windows all around the place which made for nice relaxing views of nature-I really enjoyed it!

Atmosphere: 5

Food: 5

Service: 5

The Last Spartan

We came in and spent $38.00 on two chicken salad plates, and even tipped at the counter before sitting down. When the food came out, mine was correct — but my pregnant wife’s was not. She politely told them what she had ordered and just asked for it to be corrected.

If you’re going to charge nearly $40 for a couple of chicken salad plates, it needs to be right. She ordered the Fruity Fran, but they brought it out with bacon and cheese on it. She went back up, calmly explained that she didn’t order bacon or cheese, and asked if they could fix it.

A few minutes later, they handed her back what looked like the same exact sandwich — still with bacon and cheese — and even smiled and laughed as she walked back to the table. My wife is pregnant and gets sick to the smell of bacon, but she’s a lot kinder than I would’ve been. She just pulled it off and tried to eat what she could.

At that point, the restaurant was already quiet — barely any customers in there — so there’s really no excuse for not taking the time to do it right. The problem isn’t the mistake. Mistakes happen. The problem is how it was handled — or rather, how it was mocked.

What made it worse is that the manager was involved, standing there while her employees watched it happen. That sets an awful example for leadership. When management acts that way, it tells the rest of the staff it’s okay to treat people disrespectfully. And then when someone finally gets upset, they’ll play the victim. Lucky for her, I’ve changed my ways — but a lot of people wouldn’t have stayed that calm seeing their pregnant wife treated like that.

This isn’t just about a sandwich. It’s about respect, integrity, and pride — the kind of pride that blinds people from doing what’s right. A manager should teach her team to take care of customers, not laugh at them.

We won’t be spending another dollar here, and I hope the owner sees this and takes it to heart. Because if someone had been allergic instead of pregnant, that kind of negligence and attitude could’ve had real consequences. For the sake of whoever owns this business — I’d suggest re-evaluating who’s representing your brand.

Atmosphere: 1

Food: 1

Service: 1

Denise Shemenski

Love this place best chicken salad, every one always nice. And love the southern sides.

Atmosphere: 5

Food: 5

Service: 5

John Fields

It was good as usual except they were out of lettuce for our BLT's ....

Atmosphere: 5

Food: 4

Service: 5

Z

Best Chicken Salad Chick in the area, drive from 30 minutes away but still worth the drive , best chicken salad , so much better than grocery store, or even fresh made at grocery stores, I like the classic carol the best , employees are great , great rewards program, cost can get high but I think the quality is worth it , free large chicken salad every 3 or 4 visits with rewards, thank you!

Atmosphere: 4

Food: 5

Service: 5

Laura Shrum

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

Truth Teller

I ordered my sandwich on a croissant as usual - today the croissant was moldy. I would have gone back but had ordered to go and was already down the road. It also had tomatoes on it. One still had the brown core in the middle of the sliced tomato. The other tomato looked like mush and there’s barely any chicken salad on it. I love this place when it first opened and I was a regular, this will be the last time I visit. Hopefully they can work the bugs out and get back to the way they used to be.

Food: 1

Service: 3

Chelsey La Valley

Mother in law got us take out so I'm not sure about the service or atmosphere, but the food is amazing. The chicken corn chowder is delicious once you add salt and the chicken salad with onions, even though I don't like onions was delicious as well. I couldn't even taste the onions. Highly recommend and will definitely be eating from here again! 10/10!

Food: 5

Jessica R

The food is excellent, but the service is subpar. I went this afternoon for Togo quick chicks for dinner, and they were out of two flavors. There wasn’t much care, they close at 8 (there at 430) so they were “late in the day”, and there wasn’t an option to offer to make a quick chick that has been an offer at other locations. As I had to change my order, there was no patience. Once we got home, all the crackers we received to go with our quick chicks were crushed. I ordered three and got one set of silverware. Strange. Let’s do better.

Atmosphere: 4

Food: 5

Service: 2

Taylor Anderson

$11 for cheese and bread. Teenagers working in the back during dinner shift I guess they literally put nothing on my sandwich. I had to go back in there and ask where is my chicken salad??? Is this a joke ? For reference, the second one is how it’s supposed to look. Better check your food if it’s 2go.

Atmosphere: 1

Food: 1

Service: 1

Lolo L

The soup and mac and cheese was cold. The sandwich portions was smaller than the one in Pineville. The food here just didn't taste fresh. Next time I'll drive the extra distance to Pineville.

Atmosphere: 3

Food: 1

Service: 5

Mallory Dover

The lady was really nice and helpful since this was our first time here. The food was good and came out quick

Atmosphere: 5

Food: 5

Service: 5

Karen Hale-Bruce

Not another place like it best selection of chicken salads anywhere and really great flavors

Atmosphere: 5

Food: 5

Service: 5

Kornisha L.

I called to ask a simple question about them being out of an item. They acted like it was such a big problem. I guess they didn’t know that the phone wasn’t disconnected yet and I hard them talking about me.

Service: 1

kim Lavoie

The people were so sweet. Great atmosphere

Atmosphere: 5

Food: 5

Service: 5

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