Bowl wasn't bad as long as you tell them how to make it. They seemed in a hurry to get it done (mind you there was only 2 people in line) and had to repeat some instructions twice and then they look at you like you're the one at mistake. The whole line is there just to get you outta there. I like chipotle so will still eat at other establishments, just not this one
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Full Bowl, Chips
Lexie Yanacsek
We always have good service and good food.
Atmosphere: 4
Food: 5
Service: 5
Roman - SKY
Food was good, not so spicy, so it works better for me. But the space distribution / lay-out is awful. Depending were you sit you end surrounded and squeeze by customers ordering and waiting on line, and then the soda machine is by the front door so you either needs to bother those ordering or in line to go get your soda. In my opening is more a bad selection of a retail space which limit having better layout options.
Atmosphere: 3
Food: 4
Service: 4
Shannon Smith
Service was a little slow and parking is not great but food was good!
Atmosphere: 2
Food: 4
Service: 3
Kimberly
I had a very poor experience here DoorDashing on Sept, 28th, 2024 during the nightshift. it was unusually crowded- after the helene storm past, all restaurants were. Door Dash orders are top priorities and should remain top priorities in restaurants. as I sat there for almost 20mins, not one single employee helped me, I had to grab their attention and ask twice for my customers order. not a single employee was communicating with anyone on the left side of them. alot of us were waiting but I was the only DoorDasher in that very moment. My customers order was just ONE BURRITO BOWL. and I continued to watch the girl at the drive thru window make all this burrito bowls except for my customers. when I asked the second time, the front girl at the register, did check again but came off like she couldn't be bothered. when I sense that from her and waited long enough, I unassigned myself. They need to do better under pressure and better with communication. Cause that wasn't it.
Atmosphere: 1
Food: 1
Service: 1
Sama Qasim
Worst service EVER, they are so mean and when I told them that my food had an odd taste they didn’t do anything or give me a refund. I left the food on the table and got out of the store when I paid for food i didn’t even eat
Atmosphere: 1
Food: 1
Service: 1
Frank Smith
Every time I’ve gone in here (and the new store on Herlong), it looks like the kitchen had a food fight that never got cleaned up. Can’t be sanitary. Employees seem a bit disinterested in general. Won’t be going back anymore.
Atmosphere: 1
Food: 3
Service: 1
John Sittema
Historically a fan of Chipotle. Not this one. How can I list the ways?
1. We visited on a Sunday at 12:15. 6 people in the restaurant (should have been a hint). I saw 6 staff members. Good ratio, right?
2. Every table top was filthy. Drink service area filthy. No iced tea had been made. Tops of iced tea containers askew with trash inside.
3. We ordered bowls. Server put white rice in mine, I haas asked for brown. She simply dumped it back into server. A no no. Piled the food so high it toppled onto counter. He scraped it off (somewhat) with a napkin, and unceremoniously plopped more guac on top of the by-now-unappetizing pile. Absolutely no concern for cleanliness, health issues, or aesthetics. Gross.
4. Our options were severely limited. They were out of: steak, pork, carnitas, and running low on chicken and veggies. (But the serving containers were still in the hot rack, sloppy and dripping, seemingly an announcement that “you ought to pick something else, we don’t care”). I said I’d wait for steak. She said “it’ll be 15 min wait.” And then simply stared at us.. Then she hollered at cook, whose response showed no urgency or concern, but was nonchalant at best.
5. Absolutely no one on serving team was happy, joyful, or even moderately customer oriented. All seemed grumpy, some actually angry.
BOTTOM LINE: go somewhere else. If they’re still open tomorrow, it is likely they won’t be next week.
Michael Marino
Filthy - no front of house maintenance whatsoever. Update: I took the time to send a message to Chipotle support and this is the BS reply they sent back, "We should always be keeping our restaurant clean and clear of debris for both the safety of our guests and our team members." What a load of garbage!!! It's been months that this location has had unhealthy, dangerous and unsanitary conditions and all I get back are generalities and platitudes. Do yourself a favor, eat elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Veron
I ordered in this location for pick up. My order was ready at the promised time.
When I got home the food was delicious, generous portion and no mistakes with my order.
They have drive through for pick ups.
Every time I go inside to pick up my order the place seems a little bit messy.
It seems like this location is more for pick ups than sitting inside but, they do have tables inside.
Plenty of parking right in front of the restaurant.
I would not advise anyone to eat here. The same employee that is handling cash and transactions is also prepping customers orders WITHOUT changing gloves (prepping burritos with the same dirty gloves that have managed cash, rummaged in the tips bucket, etc). VERY unsanitary. The floor and rugs are overflowing with standing liquids (is it water or something else, who knows) and there is lingering trash on tables. Eat elsewhere. How they got an A rating I'll never understand.
Anteneh Abebe
Unless your order handed to strangers and have to wait another 45 minutes for them to fix it, don’t order online from this place.
Service: 1
Fernanda Ramos
If I could give it zero stars, I would. The employees have the worst attitude. WORST chipotle we’ve been to.
Sharon Gloff
It was good as usual
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Joyne Tillery
Dirty in the inside needs to be cleaned nothing but kids working in there
Bowl wasn't bad as long as you tell them how to make it. They seemed in a hurry to get it done (mind you there was only 2 people in line) and had to repeat some instructions twice and then they look at you like you're the one at mistake. The whole line is there just to get you outta there. I like chipotle so will still eat at other establishments, just not this one
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Full Bowl, Chips
We always have good service and good food.
Atmosphere: 4
Food: 5
Service: 5
Food was good, not so spicy, so it works better for me. But the space distribution / lay-out is awful. Depending were you sit you end surrounded and squeeze by customers ordering and waiting on line, and then the soda machine is by the front door so you either needs to bother those ordering or in line to go get your soda.
In my opening is more a bad selection of a retail space which limit having better layout options.
Atmosphere: 3
Food: 4
Service: 4
Service was a little slow and parking is not great but food was good!
Atmosphere: 2
Food: 4
Service: 3
I had a very poor experience here DoorDashing on Sept, 28th, 2024 during the nightshift. it was unusually crowded- after the helene storm past, all restaurants were. Door Dash orders are top priorities and should remain top priorities in restaurants. as I sat there for almost 20mins, not one single employee helped me, I had to grab their attention and ask twice for my customers order. not a single employee was communicating with anyone on the left side of them. alot of us were waiting but I was the only DoorDasher in that very moment. My customers order was just ONE BURRITO BOWL. and I continued to watch the girl at the drive thru window make all this burrito bowls except for my customers. when I asked the second time, the front girl at the register, did check again but came off like she couldn't be bothered. when I sense that from her and waited long enough, I unassigned myself. They need to do better under pressure and better with communication. Cause that wasn't it.
Atmosphere: 1
Food: 1
Service: 1
Worst service EVER, they are so mean and when I told them that my food had an odd taste they didn’t do anything or give me a refund. I left the food on the table and got out of the store when I paid for food i didn’t even eat
Atmosphere: 1
Food: 1
Service: 1
Every time I’ve gone in here (and the new store on Herlong), it looks like the kitchen had a food fight that never got cleaned up. Can’t be sanitary. Employees seem a bit disinterested in general. Won’t be going back anymore.
Atmosphere: 1
Food: 3
Service: 1
Historically a fan of Chipotle. Not this one. How can I list the ways?
1. We visited on a Sunday at 12:15. 6 people in the restaurant (should have been a hint). I saw 6 staff members. Good ratio, right?
2. Every table top was filthy. Drink service area filthy. No iced tea had been made. Tops of iced tea containers askew with trash inside.
3. We ordered bowls. Server put white rice in mine, I haas asked for brown. She simply dumped it back into server. A no no. Piled the food so high it toppled onto counter. He scraped it off (somewhat) with a napkin, and unceremoniously plopped more guac on top of the by-now-unappetizing pile. Absolutely no concern for cleanliness, health issues, or aesthetics. Gross.
4. Our options were severely limited. They were out of: steak, pork, carnitas, and running low on chicken and veggies. (But the serving containers were still in the hot rack, sloppy and dripping, seemingly an announcement that “you ought to pick something else, we don’t care”). I said I’d wait for steak. She said “it’ll be 15 min wait.” And then simply stared at us.. Then she hollered at cook, whose response showed no urgency or concern, but was nonchalant at best.
5. Absolutely no one on serving team was happy, joyful, or even moderately customer oriented. All seemed grumpy, some actually angry.
BOTTOM LINE:
go somewhere else. If they’re still open tomorrow, it is likely they won’t be next week.
Filthy - no front of house maintenance whatsoever.
Update: I took the time to send a message to Chipotle support and this is the BS reply they sent back, "We should always be keeping our restaurant clean and clear of debris for both the safety of our guests and our team members."
What a load of garbage!!! It's been months that this location has had unhealthy, dangerous and unsanitary conditions and all I get back are generalities and platitudes. Do yourself a favor, eat elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I ordered in this location for pick up. My order was ready at the promised time.
When I got home the food was delicious, generous portion and no mistakes with my order.
They have drive through for pick ups.
Every time I go inside to pick up my order the place seems a little bit messy.
It seems like this location is more for pick ups than sitting inside but, they do have tables inside.
Plenty of parking right in front of the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
I would not advise anyone to eat here. The same employee that is handling cash and transactions is also prepping customers orders WITHOUT changing gloves (prepping burritos with the same dirty gloves that have managed cash, rummaged in the tips bucket, etc). VERY unsanitary. The floor and rugs are overflowing with standing liquids (is it water or something else, who knows) and there is lingering trash on tables. Eat elsewhere. How they got an A rating I'll never understand.
Unless your order handed to strangers and have to wait another 45 minutes for them to fix it, don’t order online from this place.
Service: 1
If I could give it zero stars, I would. The employees have the worst attitude. WORST chipotle we’ve been to.
It was good as usual
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Dirty in the inside needs to be cleaned nothing but kids working in there
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Steak Bowl
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