This used to my favorite place to get my morning coffee and breakfast. Idk if the management changed but the staff sure did. Horrible. All around horrible. None of the staff are friendly. Don’t ask for a toasted bagel with cream cheese. You’ll get a half of a half of a bagel with cream cheese. Really sad bc yall used to be top of the line definitely a 5 star place and now I’m giving 3 and that is generous. Maybe if I see a change I’ll update this but. Seriously. I’m disappointed.
Atmosphere: 1
Food: 3
Service: 2
Fran Moss
NEBER going here AGAIN. will never get your orders right and is just all together bad. I will stick to Starbucks and scooters from now on.
D W
We run on Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Crystal L.
Ask for lightly toasted bagel with vegetable cream cheese. I got a burnt hard as a brick bagel with cream cheese on only one half of the bagel. Wasted my money this morning. I will stick with scooters moving forward
Atmosphere: 1
Food: 1
Service: 1
Mallory Lenard
This place is disgusting!! I have left a review before and decided to go back one last time but they were worse then the last time. I order a brown sugar shaken espresso because its not sweet and have more of a espresso bitter taste. They loaded it with sugar and syrup to the point where its thick like a milkshake. I cant have lots of sugar cause i have diabetes.
Atmosphere: 1
Food: 1
Service: 1
Jaden Ghiringhelli
HORRIBLE SERVICE AND WORKERS !!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Angine Lieber
I’m not a fan of these chains but I was near by and wanted a coffee and a minute to gather my thoughts, and had a good coffee and donut.
Atmosphere: 3
Food: 3
Service: 3
Patricia Poage
I just left this establishment. Ordered 2 sandwiches and a hot caramel cappuccino. A family of 3 came in after I had ordered.They got their order before I did.When I ask about money 10 minutes later she went right to it and gave it to me.The whip cream had melted didn't taste any caramel. Your employees need to do better on customer service.Was this a racial thing.Since they were white and I was black.
Atmosphere: 1
Food: 5
Service: 1
Wes C
Great service. Iced coffee always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Whitney Gregory-Neely
Like the entire run of cream cheese shouldn’t be on my bagel
Love me some Dunkin. Great service and delicious donuts. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Madison
I come to this Dunkin very frequently and multiple times I get sour coffee especially the chocolate hazelnut truffle. Like it’s bad. Has an orange tint to it. Then when I order bakery items if they don’t have it they completely leave it out, don’t notify me, and don’t offer to replace it with something else or give a refund. They are lacking customer service skills. Especially in the afternoons.
Food: 2
Service: 2
Casey Bartlett
Here on a Thursday afternoon and I've been in the drive thru for 20 mins. My order was asked..I started letting them know and then I'm interrupted and told to hang on and 2 mins later asked for my order again. Very unprofessional and unacceptable
Atmosphere: 1
Food: 1
Service: 1
Jordan Trapp
I only ever use mobile ordering at this location. 99% of the time my order is ready when I get there, which is great. The problem is half the time my drink isn’t on the mobile ordering shelf, it’s behind it. So now you have to wait for an employee to not only notice you standing there but to also ask you what you’re waiting for.
This morning I waited over five minutes before someone asked me about my order. Turns out it was ready and sitting behind the mobile order shelf (the order board showed my drink was still being prepared). By the time I got it, the drink had noticeably cooled down.
At this point I’d rather drive across town to Clutch coffee where they’re friendly and attentive.
Atmosphere: 4
Food: 3
Service: 2
Irish Griffith
Every trip here they've nailed my coffee (chefs kiss) and the people working always help me with directions (I'm new here)
This used to my favorite place to get my morning coffee and breakfast. Idk if the management changed but the staff sure did. Horrible. All around horrible. None of the staff are friendly. Don’t ask for a toasted bagel with cream cheese. You’ll get a half of a half of a bagel with cream cheese. Really sad bc yall used to be top of the line definitely a 5 star place and now I’m giving 3 and that is generous. Maybe if I see a change I’ll update this but. Seriously. I’m disappointed.
Atmosphere: 1
Food: 3
Service: 2
NEBER going here AGAIN. will never get your orders right and is just all together bad. I will stick to Starbucks and scooters from now on.
We run on Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Ask for lightly toasted bagel with vegetable cream cheese. I got a burnt hard as a brick bagel with cream cheese on only one half of the bagel. Wasted my money this morning. I will stick with scooters moving forward
Atmosphere: 1
Food: 1
Service: 1
This place is disgusting!! I have left a review before and decided to go back one last time but they were worse then the last time. I order a brown sugar shaken espresso because its not sweet and have more of a espresso bitter taste. They loaded it with sugar and syrup to the point where its thick like a milkshake. I cant have lots of sugar cause i have diabetes.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE SERVICE AND WORKERS !!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I’m not a fan of these chains but I was near by and wanted a coffee and a minute to gather my thoughts, and had a good coffee and donut.
Atmosphere: 3
Food: 3
Service: 3
I just left this establishment. Ordered 2 sandwiches and a hot caramel cappuccino. A family of 3 came in after I had ordered.They got their order before I did.When I ask about money 10 minutes later she went right to it and gave it to me.The whip cream had melted didn't taste any caramel. Your employees need to do better on customer service.Was this a racial thing.Since they were white and I was black.
Atmosphere: 1
Food: 5
Service: 1
Great service. Iced coffee always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Like the entire run of cream cheese shouldn’t be on my bagel
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Love me some Dunkin. Great service and delicious donuts. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
I come to this Dunkin very frequently and multiple times I get sour coffee especially the chocolate hazelnut truffle. Like it’s bad. Has an orange tint to it. Then when I order bakery items if they don’t have it they completely leave it out, don’t notify me, and don’t offer to replace it with something else or give a refund. They are lacking customer service skills. Especially in the afternoons.
Food: 2
Service: 2
Here on a Thursday afternoon and I've been in the drive thru for 20 mins. My order was asked..I started letting them know and then I'm interrupted and told to hang on and 2 mins later asked for my order again. Very unprofessional and unacceptable
Atmosphere: 1
Food: 1
Service: 1
I only ever use mobile ordering at this location. 99% of the time my order is ready when I get there, which is great. The problem is half the time my drink isn’t on the mobile ordering shelf, it’s behind it. So now you have to wait for an employee to not only notice you standing there but to also ask you what you’re waiting for.
This morning I waited over five minutes before someone asked me about my order. Turns out it was ready and sitting behind the mobile order shelf (the order board showed my drink was still being prepared). By the time I got it, the drink had noticeably cooled down.
At this point I’d rather drive across town to Clutch coffee where they’re friendly and attentive.
Atmosphere: 4
Food: 3
Service: 2
Every trip here they've nailed my coffee (chefs kiss) and the people working always help me with directions (I'm new here)
Food: 5
Service: 5
Recommended dishes: Loaded Hash Browns, Muffins
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