Bathrooms are very dirty and need attention! The store wasn’t busy at all, actually no customers when I went. I even had to yell out for assistance. After getting help I went to the bathroom and found it very dirty. This isn’t from just a days dirt. They need to pay close attention and clean better.
Atmosphere: 2
Food: 4
Service: 3
Alisha Blackwell
I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
Atmosphere: 5
Food: 5
Service: 5
Mike Vance
Wish I could give 0 stars....how does an ice cream place have no ice cream???? Very disappointing
catherine woodward
Toilets and Urinal we nasty!!! Doesn't look like they ever been cleaned 🤮 Toilet seat had feces on it!!!! Mens bathroom had personal waste products visible in trash. Not posting pics blaaaa
Atmosphere: 2
Food: 5
Service: 4
KD Robins
Twice this week they have changed my app order. I get that they run out of stuff, that isn't the problem their reaction to not having what was ordered is the problem. On Tues we ordered a large hot coffee, they were out of the large cups, so instead of upgrading it to an XL, they downgraded, offered no refund for the difference, nor did they offer anything else. Also, they put the SAME amount of creamer and sweetener in the drink, instead of waiting until we got there to find out how we wanted it adjusted, so the drink was overly sweetened and creamy, my husband couldn't even enjoy his SMALLER coffee. Today, they were out of large ice coffees, I understand that they had no option but to downgrade it, but again offered no refund. When I specifically asked for a refund, she did try to process it, however, couldn't because I didn't have the card. My kid put the order in with their virtual card, so even if they were the one to pick it up there wouldn't have been a card. And yet again, she offered no alternative compensation. If you're going to downgrade something, you should at least automatically refund the difference OR offer some type of compensation.
Kate Barhite
Horrible customer service. Stood there for 8min. And no one ever said anything to me. Totally ignored me the entire time I was the only one at the counter.
Atmosphere: 1
Food: 1
Service: 1
Evan
My famil and Iy like to get milkshakes every once in a while as a treat, and Baskin is our favorite. For the last several months, however, this place is out of something every single time we go. Apparently, one of their ice cream freezers broke and they're not interested in having it fixed or buying a new one. As a result, they're down from 31 flavors to around half. It's disappointing, to say the least.
Nevermind it takes them 15 minutes to make a milkshake when there's nobody else in the restaurant. I'm not sure if the manager is incompetent or just not present, but quality and availability make it not worth it to even try.
The staff themselves are pleasant and respectful, they just need more training and attention, and they need the equipment necessary to do their jobs well.
Atmosphere: 2
Food: 1
Service: 2
Celopatra Spruill
Good job I visited 11am over theweekend had to wait for coffee but teenager was so sweet
Atmosphere: 5
Food: 5
Service: 5
Milton Arcelay
need to get better employees I know they're hard to find but it's better to suffer a little bit than to hire just the body very poor customer service I will not recommend this place to anyone with the current employees they have working at night it's better to close it down at night than to have employees just fill the spot
Atmosphere: 1
Food: 5
Service: 1
Mallorie Boone
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
Shannon Jacob
94 year old grandmother was more than pleased with her fresh assortment of a dozen donuts :)
Beth Green
Always good at Dunkin, the staff here are so nice! They have a great manager and they hire really nice people 😁
Bathrooms are very dirty and need attention! The store wasn’t busy at all, actually no customers when I went. I even had to yell out for assistance. After getting help I went to the bathroom and found it very dirty. This isn’t from just a days dirt. They need to pay close attention and clean better.
Atmosphere: 2
Food: 4
Service: 3
I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
Atmosphere: 5
Food: 5
Service: 5
Wish I could give 0 stars....how does an ice cream place have no ice cream???? Very disappointing
Toilets and Urinal we nasty!!! Doesn't look like they ever been cleaned 🤮
Toilet seat had feces on it!!!!
Mens bathroom had personal waste products visible in trash. Not posting pics blaaaa
Atmosphere: 2
Food: 5
Service: 4
Twice this week they have changed my app order. I get that they run out of stuff, that isn't the problem their reaction to not having what was ordered is the problem. On Tues we ordered a large hot coffee, they were out of the large cups, so instead of upgrading it to an XL, they downgraded, offered no refund for the difference, nor did they offer anything else. Also, they put the SAME amount of creamer and sweetener in the drink, instead of waiting until we got there to find out how we wanted it adjusted, so the drink was overly sweetened and creamy, my husband couldn't even enjoy his SMALLER coffee. Today, they were out of large ice coffees, I understand that they had no option but to downgrade it, but again offered no refund. When I specifically asked for a refund, she did try to process it, however, couldn't because I didn't have the card. My kid put the order in with their virtual card, so even if they were the one to pick it up there wouldn't have been a card. And yet again, she offered no alternative compensation. If you're going to downgrade something, you should at least automatically refund the difference OR offer some type of compensation.
Horrible customer service. Stood there for 8min. And no one ever said anything to me. Totally ignored me the entire time I was the only one at the counter.
Atmosphere: 1
Food: 1
Service: 1
My famil and Iy like to get milkshakes every once in a while as a treat, and Baskin is our favorite. For the last several months, however, this place is out of something every single time we go. Apparently, one of their ice cream freezers broke and they're not interested in having it fixed or buying a new one. As a result, they're down from 31 flavors to around half. It's disappointing, to say the least.
Nevermind it takes them 15 minutes to make a milkshake when there's nobody else in the restaurant. I'm not sure if the manager is incompetent or just not present, but quality and availability make it not worth it to even try.
The staff themselves are pleasant and respectful, they just need more training and attention, and they need the equipment necessary to do their jobs well.
Atmosphere: 2
Food: 1
Service: 2
Good job I visited 11am over theweekend had to wait for coffee but teenager was so sweet
Atmosphere: 5
Food: 5
Service: 5
need to get better employees I know they're hard to find but it's better to suffer a little bit than to hire just the body very poor customer service I will not recommend this place to anyone with the current employees they have working at night it's better to close it down at night than to have employees just fill the spot
Atmosphere: 1
Food: 5
Service: 1
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
94 year old grandmother was more than pleased with her fresh assortment of a dozen donuts :)
Always good at Dunkin, the staff here are so nice! They have a great manager and they hire really nice people 😁
Atmosphere: 5
Food: 5
Service: 5
Good but getting price ridiculous
Atmosphere: 3
Food: 4
Service: 5
Awful service, awful coffee
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