My famil and Iy like to get milkshakes every once in a while as a treat, and Baskin is our favorite. For the last several months, however, this place is out of something every single time we go. Apparently, one of their ice cream freezers broke and they're not interested in having it fixed or buying a new one. As a result, they're down from 31 flavors to around half. It's disappointing, to say the least.
Nevermind it takes them 15 minutes to make a milkshake when there's nobody else in the restaurant. I'm not sure if the manager is incompetent or just not present, but quality and availability make it not worth it to even try.
The staff themselves are pleasant and respectful, they just need more training and attention, and they need the equipment necessary to do their jobs well.
Atmosphere: 2
Food: 1
Service: 2
Celopatra Spruill
Good job I visited 11am over theweekend had to wait for coffee but teenager was so sweet
Atmosphere: 5
Food: 5
Service: 5
Milton Arcelay
need to get better employees I know they're hard to find but it's better to suffer a little bit than to hire just the body very poor customer service I will not recommend this place to anyone with the current employees they have working at night it's better to close it down at night than to have employees just fill the spot
Atmosphere: 1
Food: 5
Service: 1
Mallorie Boone
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
Mrs Connell
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
Shannon Jacob
94 year old grandmother was more than pleased with her fresh assortment of a dozen donuts :)
Beth Green
Always good at Dunkin, the staff here are so nice! They have a great manager and they hire really nice people 😁
Atmosphere: 5
Food: 5
Service: 5
April R
Good but getting price ridiculous
Atmosphere: 3
Food: 4
Service: 5
Gina Odowd
Awful service, awful coffee
B B
Totally incompetent and RUDE the person in charge on this day 12/19 went inside and was waiting for more than 10 minutes for someone to take my order when I asked if someone it’s going to help since they were helping other ppl and didn’t even acknowledge me she stated with attitude that they been busy I told her that I am a customer too if you can avoid this place go somewhere else . There were more ppl in the line and end up leaving the place too.
Drive thru service was very good but the meal deal wasn't what the commercials hyped it up to be. Coffee type was restricted. Should've just got a Doughnut and coffee.
Atmosphere: 3
Food: 3
Service: 4
N Ve
Maple bacon egg sandwich was cold. The entire place needs a good cleaning.
Atmosphere: 2
Food: 2
Service: 3
austin greene
Have beeen standing in line for like 35 mins I got here at 10:05 I been here 45 mins waiting on a milk shake ? like literally one drink that's all I come everyday but this is ridiculous an I have never been treated like this
Atmosphere: 1
Food: 2
Service: 1
Anjy
munchkins didn't taste fresh like the ones iv had before and didn't get any jelly filled ones out of the 50 I got.
CaM gEeN
Fantastic place!! Went today and they were extremely busy with only 2 girls there but they were working as hard as they could. I really wanted to jump in and help them! Maybe they could use 1 extra person working. But I gave them the grace they deserved!
My famil and Iy like to get milkshakes every once in a while as a treat, and Baskin is our favorite. For the last several months, however, this place is out of something every single time we go. Apparently, one of their ice cream freezers broke and they're not interested in having it fixed or buying a new one. As a result, they're down from 31 flavors to around half. It's disappointing, to say the least.
Nevermind it takes them 15 minutes to make a milkshake when there's nobody else in the restaurant. I'm not sure if the manager is incompetent or just not present, but quality and availability make it not worth it to even try.
The staff themselves are pleasant and respectful, they just need more training and attention, and they need the equipment necessary to do their jobs well.
Atmosphere: 2
Food: 1
Service: 2
Good job I visited 11am over theweekend had to wait for coffee but teenager was so sweet
Atmosphere: 5
Food: 5
Service: 5
need to get better employees I know they're hard to find but it's better to suffer a little bit than to hire just the body very poor customer service I will not recommend this place to anyone with the current employees they have working at night it's better to close it down at night than to have employees just fill the spot
Atmosphere: 1
Food: 5
Service: 1
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
Atmosphere: 2
Food: 4
Service: 1
94 year old grandmother was more than pleased with her fresh assortment of a dozen donuts :)
Always good at Dunkin, the staff here are so nice! They have a great manager and they hire really nice people 😁
Atmosphere: 5
Food: 5
Service: 5
Good but getting price ridiculous
Atmosphere: 3
Food: 4
Service: 5
Awful service, awful coffee
Totally incompetent and RUDE the person in charge on this day 12/19 went inside and was waiting for more than 10 minutes for someone to take my order when I asked if someone it’s going to help since they were helping other ppl and didn’t even acknowledge me she stated with attitude that they been busy I told her that I am a customer too if you can avoid this place go somewhere else . There were more ppl in the line and end up leaving the place too.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Drive thru service was very good but the meal deal wasn't what the commercials hyped it up to be. Coffee type was restricted. Should've just got a Doughnut and coffee.
Atmosphere: 3
Food: 3
Service: 4
Maple bacon egg sandwich was cold. The entire place needs a good cleaning.
Atmosphere: 2
Food: 2
Service: 3
Have beeen standing in line for like 35 mins I got here at 10:05 I been here 45 mins waiting on a milk shake ? like literally one drink that's all I come everyday but this is ridiculous an I have never been treated like this
Atmosphere: 1
Food: 2
Service: 1
munchkins didn't taste fresh like the ones iv had before and didn't get any jelly filled ones out of the 50 I got.
Fantastic place!! Went today and they were extremely busy with only 2 girls there but they were working as hard as they could. I really wanted to jump in and help them! Maybe they could use 1 extra person working. But I gave them the grace they deserved!
Atmosphere: 5
Food: 5
Service: 5
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