Firehouse Subs Celanese Road

Service was slow, and we were their only customers. The workers apologized for being slow but still talked constantly with each other and didn't seem to be concentrating on what they were doing.
We will likely not be returning to this store.

Atmosphere: 2

Food: 3

Service: 2

Great experience. My order was ready when I arrived. My sub was delicious. Will definitely order it again. It was the new classic bbq triple stack.

Atmosphere: 5

Food: 5

Service: 5

Clearly they do not care about their customers. Stopped to pick up lunch. 3 workers were preparing a large order. Person in front of me had not even been acknowledged or ordered. I get that they had a large order to fill but to ignore everyone else is ridiculous. I left and have no plans to return. ( I usually stop weekly). SAD!!

The sandwich I ordered had next to no meat. And then had half a bottle of mayo. It was gross. Bread was soggy. And the little girls behind the counter gossiping the whole time topped it off. Not a good location.

Atmosphere: 1

Food: 1

Service: 1

Order was accurate, food was fresh and hot, and staff was friendly

Atmosphere: 5

Food: 5

Service: 5

I ordered on a Monday the captain club. It was good, but I forgot to tell them that I have rewards. So when I contacted support, they did give me points but refused to honor double points Monday. Pretty sleezy in my opinion.

Atmosphere: 5

Food: 5

Service: 5

By far the worst Philly cheese steak sandwich I have ever had in my life it tasted like I was drinking a bottle of soy sauce so salty and grease running out of it pure disgusting won't be back

Atmosphere: 3

Food: 1

Service: 4

Extremely over priced.. Two Subs, two chips and two drinks, $30 plus… come on man!

Atmosphere: 3

Food: 2

Service: 5

I went to this location to purchase the new french dip sub i saw on an ad. Came in and was extremely polite when the lady who took our order was rude and had a disgusting attitude. Already she was rushing us through the order, mind you there was no one else there. She told me they "did not have the french dip". I was not going to cause a scene so i ordered something else. The french dip was not for me but for my Father, so when i told him they said they didnt have it he was far from happy. He told me to call the location to make sure they didnt have it, so i did. When i called, the same lady who took our order answered. I asked if they had the french dip, WHICH THEY DID IN FACT HAVE. The workers were so lazy and rude, laughing and gossiping that they didnt even clean the knife to cut my turkey sandwhich. Which i know they didnt because there was marinara from a previous sandwhich on mine. The worker with the short blue hair and the worker with curly brownish red hakr were truly terrible and i will not be coming here again.

Atmosphere: 1

Food: 1

Service: 1

Friendly staff great food

Atmosphere: 5

Food: 5

Service: 5

Quick and convenient

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef and Cheddar Brisket

the three workers that were on shift were cussing while they were having a conversation about a person named matthew, saying how he has a drinking problem and calling him weird and cussing a bunch. Do not appreciate the language when i had children around me

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Beef and Cheddar Brisket

A bit pricey but worth it.

Atmosphere: 5

Food: 5

Service: 5

Great 12 days of Christmas promotion and as always fantastic quality sandwiches

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Beef and Cheddar Brisket, Hook \u0026 Ladder Combo, Smoked Turkey Breast Combo

Great Sub (New York Steamer). Bonus they support your local fire dept. This means alot to the volunteer departments.

Atmosphere: 5

Food: 5

Service: 5