Freddy's Frozen Custard & Steakburgers
249 Harwich St , Rock Hill
(803) 324-0013
Recent Reviews
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Decent restaurant good food.
York SC
Very disappointing, never again.. how do you need to burgers n taters
I just came here for the first time and it was actually my first time going to a Freddy's in general. The food was DELICIOUS, btw. I went through the drive thru and asked A LOT of questions. The young gentlemen CONNER, was so patient and helpful and answered all of my questions! I definitely recommend this location, if not just for the food, for the amazing customer service! If I could give 10 stars, I would! Thanks again Conner, you made my day.
I have frequented this Freddy's many times and have always loved it. I was severely disappointed today when I visited to get my usual. I came at an early time so I wasn't too thrown off initially by the poor service (long wait time despite being the only one in line and having placed a mobile order, lukewarm fries even though they'd just opened, and forgot my ice cream before me politely reminding them) but when I got home and was half way through my burger I realized it was still very pink inside. As a full time, college student who also works I do not have time to be ill right now. I'm very disappointed and this experience may very well cause a loss of a previously loyal customer.
Atmosphere: 2
Food: 2
Service: 2
Way too expensive in the plain double cheeseburger was Meh.
Atmosphere: 2
Food: 2
Service: 3
My experience here was ok. I went yesterday and got cheese fries those were really good! But my tenders had fat and weren’t fully cooked. Then they got me and my daughters mobile order wrong twice for 2 things?? And a milkshake and a sundae was $12 . This was absolutely unbelievable. If u want cheese fries go there but other than that DO NOT GO THERE!
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Dirt & Worms Sundae
The crew members and manager Alexia or alexus I’m not really sure which one she said I forgot , is so much more professional then my previous visits to this location & the staff was lovely to . I was having a pretty bad day and the kindness and good food that I received really boosted my afternoon so I appreciate that . ( I recommend the dirt worms custard it’s fantastic !)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain Cheeseburger and Fries, French Fries, Custard
Went earlier today and the curly head woman who I believe is the manager ( I assume lol she had on a button shirt so ) was sooo undertanding & nice about my order being misplaced and usually it’s such a trouble trying to explain that to some places and it’s just refreshing to receive kindness in customer service now adays ! I’ll definitely be back !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sandwich
Friendly staff. Good ice cream.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really good hot fresh food, onion rings were perfect with the fry sauce. I was pleased with the quality. I went about 11:50 AM, maybe that helped with it all being fresh etc. I will be going returning.
Food: 5
Service: 5
I dined I was nice quiet burger was good and fries were good also will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain Cheeseburger and Fries, French Fries
Burgers ? was great!!!
Atmosphere: 5
Food: 5
Service: 5
This was our first time having freddys. We are from myrtle beach and there is not one close by. This is by far our new favorite. The staff at this location was extremely nice and checked on us to see if we were enjoying our food. This was a mix of steak and shake and culvers but we like freddys better than both of them.
Atmosphere: 5
Food: 5
Service: 5
The crispy chicken club sandwich!!! Oh my!!! So tasty!!! ? ?
Food: 5
Service: 4
Recommended dishes: French Fries, Sandwich
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