Experience was amazing .. Kierra was super friendly and Super Amazing at making me feel Welcomed. Can’t Go wrong with an amazing sub with some amazing staff !!
Atmosphere: 5
Food: 5
Service: 5
Brian Kirby
I just defaulted to the steak and cheese, but oh wow, I have a new favorite sandwich, the Italian is AWESOME. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
richard reilly
Great roast beef sandwich as always.
Atmosphere: 3
Food: 5
Service: 4
hotace6813
Great food, great staff, premium quality at a good price. (Be honest who doesn't want cheaper prices...) Shout out to Ms.Alisha. She takes care of her regulars. Came in today and got 3 subs 9, 56, 26 for my daughter, myself, my wife. With about 5 people ahead of me, online orders, my order with another 10 people in line. Her staff was amazing. Ms Alisha, a young lady, older lady, and young man were in there all working. Answering phones, slicing, cutting, custom ordering...
I do have 1 thing that happened that actually was a blessing in disguise, I ordered the big kahuna and custom made it. I ordered the chicken bacon ranch and said make it like mine... meaning the toppings lettuce, tomato, mayo, extra pickles. Well, she accidentally added onions and bell peppers while making my sub to my daughters. So that was the issue.... turns out she loved the sub so Much it's her new favorite now. She asked dad can you get this everytime for me.
Atmosphere: 5
Food: 5
Service: 5
Ann Funderburk
Love this place, used to work down the road rock hill pawn shop and we ordered here many times over the years. While pregnant with 5 kids I craved their subs. Still do. The service has had a little turn over, but for the most part has been great. We had an issue with the register double rung my order, I didn't notice until I got home. I called and talked to the manager Alicia and she made it right, she couldn't refund my money, so she took my name and number and I went the next day and got another one. Mad but not mad, lol. Extra trip, but well worth it. Only issue I have is the space is not big enough for all the customers to sit. Especially with multiple kids. I have read the recent reviews, and don't know what that's about, I know they are days they are so busy just to look up to greet someone was hard. But I always got the attention I deserved and my orders right.
Atmosphere: 4
Food: 5
Service: 5
Chuck Wescoat
Overpriced!!!!
JaNyra Jones
I stopped by this Jersey Mike’s to grab dinner, and I have to say, I left disappointed. I’ve been to multiple locations and always had decent service, but this one was different—in a bad way. I wasn’t greeted when I walked in or acknowledged when I left. I stood there for about 7 minutes waiting to pick up my online order, and not a single employee asked if I needed help. It was like I was invisible.
What makes it worse is the lack of urgency or care from the staff. No eye contact, no “we’ll be right with you,” nothing. You never know who’s walking into your store—a regular customer, a first-timer, or someone who genuinely supports the brand. Either way, everyone deserves common courtesy and basic customer service.
Not sure if the manager or owner is even involved here, but it shows. This location needs stronger leadership and a serious refresher on how to treat people. Definitely lost my service.
Food: 1
Doug Robinson
Love the #8
Nikki Gibbs
OMG! I ordered there and the food was delicious and the service was fast, fried and pleasant. Miss Alicia and her staff took great care of me
Owen Myers
There was probably about 20 ish people in there this afternoon and the two people working did very well at handling it! The shift manager was very organized and efficient! Kudos to them handling such a large group so well!!
If you're trying to order in the restaurant, forget it. Ignored for 15 minutes, watched doordash/ubereats orders go on and on before my food, only to be charged for a different sandwich than the one I ordered and then open the bag in the car to find a completely different one than the one I paid for or the one I ordered.
Jersey Mike's, please don't forget about the customers coming in to their favorite sub shop to order.
Steven Hiers
Most of the locations don't have much seating any longer and they won't heat any sandwich like before. They claim cross contamination, but aren't all their meats cooked? Most of the staff have left and the new people are not particularly polite.
Caleb Roberts
Ordered lunch online for this location. The food was great and was ready whenever I walked into the restaurant.
Queen Wolfen
Much better than Subway. I'm going here from now on.
Morgan Massey
Wow! I am utterly shocked with the amount of disrespect and Ignorance I got from the employees. I placed an OLO, for a scheduled pickup. I arrived a few minutes early, I patiently waited for over 10 minutes with no acknowledgement of my presence or "were working on your order at the moment, please wait". NOTHING. I looked at another customer whom also had a OLO. The employees specifically said "If you have a pickup bring yo ass in and get it" well MY ASS IS IN HERE, I HAVE BEEN HERE. absolutely just awfully rude. I'll definitely be going to another location.
Experience was amazing .. Kierra was super friendly and Super Amazing at making me feel Welcomed. Can’t Go wrong with an amazing sub with some amazing staff !!
Atmosphere: 5
Food: 5
Service: 5
I just defaulted to the steak and cheese, but oh wow, I have a new favorite sandwich, the Italian is AWESOME. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Great roast beef sandwich as always.
Atmosphere: 3
Food: 5
Service: 4
Great food, great staff, premium quality at a good price. (Be honest who doesn't want cheaper prices...) Shout out to Ms.Alisha. She takes care of her regulars. Came in today and got 3 subs 9, 56, 26 for my daughter, myself, my wife. With about 5 people ahead of me, online orders, my order with another 10 people in line. Her staff was amazing. Ms Alisha, a young lady, older lady, and young man were in there all working. Answering phones, slicing, cutting, custom ordering...
I do have 1 thing that happened that actually was a blessing in disguise, I ordered the big kahuna and custom made it. I ordered the chicken bacon ranch and said make it like mine... meaning the toppings lettuce, tomato, mayo, extra pickles. Well, she accidentally added onions and bell peppers while making my sub to my daughters. So that was the issue.... turns out she loved the sub so Much it's her new favorite now. She asked dad can you get this everytime for me.
Atmosphere: 5
Food: 5
Service: 5
Love this place, used to work down the road rock hill pawn shop and we ordered here many times over the years. While pregnant with 5 kids I craved their subs. Still do. The service has had a little turn over, but for the most part has been great. We had an issue with the register double rung my order, I didn't notice until I got home. I called and talked to the manager Alicia and she made it right, she couldn't refund my money, so she took my name and number and I went the next day and got another one. Mad but not mad, lol. Extra trip, but well worth it. Only issue I have is the space is not big enough for all the customers to sit. Especially with multiple kids. I have read the recent reviews, and don't know what that's about, I know they are days they are so busy just to look up to greet someone was hard. But I always got the attention I deserved and my orders right.
Atmosphere: 4
Food: 5
Service: 5
Overpriced!!!!
I stopped by this Jersey Mike’s to grab dinner, and I have to say, I left disappointed. I’ve been to multiple locations and always had decent service, but this one was different—in a bad way. I wasn’t greeted when I walked in or acknowledged when I left. I stood there for about 7 minutes waiting to pick up my online order, and not a single employee asked if I needed help. It was like I was invisible.
What makes it worse is the lack of urgency or care from the staff. No eye contact, no “we’ll be right with you,” nothing. You never know who’s walking into your store—a regular customer, a first-timer, or someone who genuinely supports the brand. Either way, everyone deserves common courtesy and basic customer service.
Not sure if the manager or owner is even involved here, but it shows. This location needs stronger leadership and a serious refresher on how to treat people. Definitely lost my service.
Food: 1
Love the #8
OMG! I ordered there and the food was delicious and the service was fast, fried and pleasant. Miss Alicia and her staff took great care of me
There was probably about 20 ish people in there this afternoon and the two people working did very well at handling it! The shift manager was very organized and efficient! Kudos to them handling such a large group so well!!
Restaurantji Recommends
If you're trying to order in the restaurant, forget it. Ignored for 15 minutes, watched doordash/ubereats orders go on and on before my food, only to be charged for a different sandwich than the one I ordered and then open the bag in the car to find a completely different one than the one I paid for or the one I ordered.
Jersey Mike's, please don't forget about the customers coming in to their favorite sub shop to order.
Most of the locations don't have much seating any longer and they won't heat any sandwich like before. They claim cross contamination, but aren't all their meats cooked? Most of the staff have left and the new people are not particularly polite.
Ordered lunch online for this location. The food was great and was ready whenever I walked into the restaurant.
Much better than Subway. I'm going here from now on.
Wow! I am utterly shocked with the amount of disrespect and Ignorance I got from the employees. I placed an OLO, for a scheduled pickup. I arrived a few minutes early, I patiently waited for over 10 minutes with no acknowledgement of my presence or "were working on your order at the moment, please wait". NOTHING. I looked at another customer whom also had a OLO. The employees specifically said "If you have a pickup bring yo ass in and get it" well MY ASS IS IN HERE, I HAVE BEEN HERE. absolutely just awfully rude. I'll definitely be going to another location.
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