The phone order was taken with the person taking the order was very rude … training in correct and appropriate respect with proper education on public relations
Atmosphere: 1
Food: 4
Service: 1
Caroline Slough
I have been to this Jersey Mike’s location since I was a little girl and never have I ever had the experience that I had today by an employee. I appreciate that it is hard being in this industry and things get super busy, but saying out loud in front of customers “literacy and comprehension skills go a long way” insinuates to a customer that they are the problem and they are stupid instead of owning up to making a mistake.
This employee almost gave me someone’s dinner order (of several subs) and I being an honest person told her it wasn’t my order and that I only had a mini Mike.
The lady who had been there before me even seemed to have issues with them as she told me that this employee was snapping at everyone coming in with a mobile order.
I really don’t understand how this location has gone downhill so badly. It has always been by go-to location, but I will not be coming back until things change.
Atmosphere: 1
Service: 1
Lee B
What's not to like about Jersey Mike's? Service and food was excellent.
Atmosphere: 4
Food: 5
Service: 5
Briyana Dickerson
Hello I went in to purchase me and my daughter food . Nice n clean . But the employee, I think her name was Ashley very rude. Seem to get an attitude when I ask for extra pickles and mayo on both sides of my bread and while making my sandwich, she walked away and answer the phone. No good Customer service at all . Didn’t even ask me if I wanted to use my points
Food: 1
Service: 1
BeagleMom20
Excellent customer service this evening (8p). The gentleman behind the counter who provided the service was clean cut, polite, and smiled, and his appearance was refreshingly normal. That is hard to come by these days. I let him know before leaving the store how much i appreciated his customer service.
Atmosphere: 5
Food: 5
Service: 5
Cassie Gail
FURIOUS!!!!!!!!!!! AND WE WILL NEVER ORDER FROM HERE AGAIN!!!!!!!!!!! My family and I ordered via the JM's app and EVERY SINGLE SANDWICH WAS WRONG!!!!! WTH is the point in ordering what you want if they don't even bother too look at it!!! You CAN'T put things on orders people are allergic too!!!!!!!!!! So now I'm sitting here and ordered my entire family dinner that we can't eat. And It took dd so long too get too us the stores closed!!!! and they left out the cookie...this place is a joke!!!!
Amanda Lee
If you order from the app, expect them to let your sandwich sit there with meat cut on it unrefridgerated 10+ minutes while other orders are put in front of yours.
justin mcabee
Very slo
Allen Hodge
Terrible service, not only was my two subs prepared wrong they were soggy wet.
Natalie L
Always come to this location wonderful food and fast service, thanks Ashley and Luke for great customer service! Fantastic hot subs.
Just ordered 2 sandwiches less than a hr ago and me and my friend are both sick. Spoke to the manager on duty Ashley was very rude and unprofessional. I would never eat or advise anyone to eat here. Nasty food. Nasty attitude and nasty service. If I could post without any stars given I would because none is deserved.Just horrible.
Deem Arnold
It’s a wonderful environment every time I come in here and that Ashley she’s a real heartbreaker
Anthony Lindemann
If I could give this place zero stars it would be to many! The workers have no common sense and are so rude and yelling at customers and I had to wait over 25 minutes for my food and then they still got the order wrong! Please do yourself a favor and go to another restaurant!
peyton crabtree
i used to love jersey mikes. the last several times i’ve had it it’s been terrible. the food is never done on time. this time i had a hair in my food and 1 pickle on my entire sandwich. the sub looked like it had been carelessly thrown together and the lettuce was not fresh. not to mention ridiculous prices. save your money and go to firehouse or subway. $30 down the drain.
Devin Long
Order said it would be ready at 12:15. Got there at 12:10. Left at 12:45. They saw me waiting and knew what order I had and continued to work with only people in line and not online orders. Terrible service
The phone order was taken with the person taking the order was very rude … training in correct and appropriate respect with proper education on public relations
Atmosphere: 1
Food: 4
Service: 1
I have been to this Jersey Mike’s location since I was a little girl and never have I ever had the experience that I had today by an employee. I appreciate that it is hard being in this industry and things get super busy, but saying out loud in front of customers “literacy and comprehension skills go a long way” insinuates to a customer that they are the problem and they are stupid instead of owning up to making a mistake.
This employee almost gave me someone’s dinner order (of several subs) and I being an honest person told her it wasn’t my order and that I only had a mini Mike.
The lady who had been there before me even seemed to have issues with them as she told me that this employee was snapping at everyone coming in with a mobile order.
I really don’t understand how this location has gone downhill so badly. It has always been by go-to location, but I will not be coming back until things change.
Atmosphere: 1
Service: 1
What's not to like about Jersey Mike's? Service and food was excellent.
Atmosphere: 4
Food: 5
Service: 5
Hello I went in to purchase me and my daughter food . Nice n clean . But the employee, I think her name was Ashley very rude. Seem to get an attitude when I ask for extra pickles and mayo on both sides of my bread and while making my sandwich, she walked away and answer the phone. No good Customer service at all . Didn’t even ask me if I wanted to use my points
Food: 1
Service: 1
Excellent customer service this evening (8p). The gentleman behind the counter who provided the service was clean cut, polite, and smiled, and his appearance was refreshingly normal. That is hard to come by these days. I let him know before leaving the store how much i appreciated his customer service.
Atmosphere: 5
Food: 5
Service: 5
FURIOUS!!!!!!!!!!! AND WE WILL NEVER ORDER FROM HERE AGAIN!!!!!!!!!!! My family and I ordered via the JM's app and EVERY SINGLE SANDWICH WAS WRONG!!!!! WTH is the point in ordering what you want if they don't even bother too look at it!!! You CAN'T put things on orders people are allergic too!!!!!!!!!! So now I'm sitting here and ordered my entire family dinner that we can't eat. And It took dd so long too get too us the stores closed!!!! and they left out the cookie...this place is a joke!!!!
If you order from the app, expect them to let your sandwich sit there with meat cut on it unrefridgerated 10+ minutes while other orders are put in front of yours.
Very slo
Terrible service, not only was my two subs prepared wrong they were soggy wet.
Always come to this location wonderful food and fast service, thanks Ashley and Luke for great customer service! Fantastic hot subs.
Restaurantji Recommends
Just ordered 2 sandwiches less than a hr ago and me and my friend are both sick. Spoke to the manager on duty Ashley was very rude and unprofessional. I would never eat or advise anyone to eat here. Nasty food. Nasty attitude and nasty service. If I could post without any stars given I would because none is deserved.Just horrible.
It’s a wonderful environment every time I come in here and that Ashley she’s a real heartbreaker
If I could give this place zero stars it would be to many! The workers have no common sense and are so rude and yelling at customers and I had to wait over 25 minutes for my food and then they still got the order wrong! Please do yourself a favor and go to another restaurant!
i used to love jersey mikes. the last several times i’ve had it it’s been terrible. the food is never done on time. this time i had a hair in my food and 1 pickle on my entire sandwich. the sub looked like it had been carelessly thrown together and the lettuce was not fresh. not to mention ridiculous prices. save your money and go to firehouse or subway. $30 down the drain.
Order said it would be ready at 12:15. Got there at 12:10. Left at 12:45. They saw me waiting and knew what order I had and continued to work with only people in line and not online orders. Terrible service
Atmosphere: 1
Food: 3
Service: 1
Loading...