I came through the drive thru on 3-20-25. I ordered the chicken pot pie. There was a vehicle in front of me placing a large order. They made her pull up to bring her order out to her. I was told it would be 6 minutes for my pot pie and they would bring it out to me. I said fine. The lady with the large order never got her food and had to go inside to get it. I waited 18 minutes and also had to go inside to get my food. There were many people inside sitting around waiting for their food. No one was happy. I went to the counter. It took 5 minutes for someone to help me. I told them I was a drive thru that never got my food. It was handed to me with no apology for the delay. You could tell the atmosphere was bad. There was enough employees in the back to be able to handle the orders but no one cared. I'll think twice about stopping here again
Atmosphere: 1
Food: 5
Service: 1
Angela Crouch
Ordering my food. Told me to go park, sit there for 35 mins. As they were Trying to work the drive through and having them park.Also..Came out and said they ran out of chicken and it would be 35 to 40 minutes before getting chicken. I said just give me my money back. Had to walk in to get refund they had doors looked. Place was dirty!! 3 people in side working. The other 3 was outside smoking.and on the phone..Always have trouble at that KFC. Will NOT EVER GO THERE AGAIN!! Hours say open till 10 pm. 🤔 This was about 7:20... Left there and went to bojangles. And it was a 35 minute. Wait on dirty rice. Omg!! So had to order another sides. Order the 8 piece. Got home opened box, Got a five piece. And the two legs where still PINK!! No more bojangles!!!! They need someone in there with some supervision in both places!! They just think they can run the place the way they want to. And they're losing bissness, both places... Next time I'll cook my own damn chicken at home. Or I'll go to shrimp boat. Never a problem there!! Ruin. My whole dinner. Picked at the two sides, And the biscuit was the best thing.. The rest goes in the trash!!!! Thanks KFC For screwing up big time, and Bojangles For screwing up the rest of the night.. Will be calling Corporate office tomorrow..
Atmosphere: 1
Food: 1
Service: 1
Alisa Beaver
Everytime I go there they rip me off by not giving me everything I ordered. Today it was my tea. That's it for me. 30$.... No more
Atmosphere: 1
Food: 2
Service: 1
Daniel Lowery
Ordered delivery at 6pm on a weeknight. Was informed by my driver that the earliest they could start frying white meat for my order was 25 minutes after he got there. They then proceeded to cancel my order so I couldn’t leave a review on the app, so I’m leaving it here.
Service: 1
Anjelita Cadena
It seemed like people were not happy at this place. I do not like placing an order with angry or uncaring people.
Food: 4
Service: 1
Joe Gainer
Never have food ready. Always have to pull forward and wait and even then the food is half old and gross.
Atmosphere: 3
Food: 3
Service: 3
Michael Burgess
Fast Service But portion sizes could be a little bigger
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Corey Gay
Has to be probably the worst fast food restaurant ever. The tolls are clogged. There’s flies everywhere. People are sticking their hands in the food. A lot of cussing and yelling like it’s a hangout
Had to return order, tenders were terrible. Hard, cold, very, very small. This was not their usual service. I went thru drive in, never again. Will go inside if I go at all.
Food: 1
Service: 1
Recommended dishes: Tenders Flavor Meal
Donna Stevenson
The family meal-deals are a blessing when we don't want fast-food but no time to cook. Original recipe will always be a favorite of ours. And when the occasional mistake happens, KFC East Main St makes it right. No hassle. No skimping. Just good customer service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, French Fries, Apple Pie Poppers, Cole Slaw, Gravy, Chicken Little, Fill Up Box, Famous Bowl
Jessica Vining
Lady was at the window at 7:35 7/26 had a bad attitude. She didn’t want to even reach to hand me my food. Left the drinks off of my order. Backed up to get my drinks then looked at me when i asked for them slammed the drink down. Then said there you go. I needed my other drink. Asked for that she looked at me like she didn’t know why i asked for it and proceeded to ask me what it was. Then goes there you go i asked for my straw and that was a problem as well. Got home to eat the meal and they left off the cheese on the bowls and hardly any corn in it. I normally wouldn’t leave a google review but i have no receipt to leave it there.
Missing items in order. Not the first time!!!
Atmosphere: 1
Food: 1
Service: 1
I came through the drive thru on 3-20-25. I ordered the chicken pot pie. There was a vehicle in front of me placing a large order. They made her pull up to bring her order out to her. I was told it would be 6 minutes for my pot pie and they would bring it out to me. I said fine. The lady with the large order never got her food and had to go inside to get it. I waited 18 minutes and also had to go inside to get my food. There were many people inside sitting around waiting for their food. No one was happy. I went to the counter. It took 5 minutes for someone to help me. I told them I was a drive thru that never got my food. It was handed to me with no apology for the delay. You could tell the atmosphere was bad. There was enough employees in the back to be able to handle the orders but no one cared. I'll think twice about stopping here again
Atmosphere: 1
Food: 5
Service: 1
Ordering my food. Told me to go park, sit there for 35 mins. As they were Trying to work the drive through and having them park.Also..Came out and said they ran out of chicken and it would be 35 to 40 minutes before getting chicken. I said just give me my money back. Had to walk in to get refund they had doors looked. Place was dirty!! 3 people in side working. The other 3 was outside smoking.and on the phone..Always have trouble at that KFC. Will NOT EVER GO THERE AGAIN!! Hours say open till 10 pm. 🤔 This was about 7:20... Left there and went to bojangles. And it was a 35 minute. Wait on dirty rice. Omg!! So had to order another sides. Order the 8 piece. Got home opened box, Got a five piece. And the two legs where still PINK!! No more bojangles!!!! They need someone in there with some supervision in both places!! They just think they can run the place the way they want to. And they're losing bissness, both places... Next time I'll cook my own damn chicken at home. Or I'll go to shrimp boat. Never a problem there!! Ruin.
My whole dinner. Picked at the two sides, And the biscuit was the best thing.. The rest goes in the trash!!!! Thanks KFC For screwing up big time, and Bojangles For screwing up the rest of the night.. Will be calling
Corporate office tomorrow..
Atmosphere: 1
Food: 1
Service: 1
Everytime I go there they rip me off by not giving me everything I ordered. Today it was my tea. That's it for me. 30$.... No more
Atmosphere: 1
Food: 2
Service: 1
Ordered delivery at 6pm on a weeknight. Was informed by my driver that the earliest they could start frying white meat for my order was 25 minutes after he got there. They then proceeded to cancel my order so I couldn’t leave a review on the app, so I’m leaving it here.
Service: 1
It seemed like people were not happy at this place. I do not like placing an order with angry or uncaring people.
Food: 4
Service: 1
Never have food ready. Always have to pull forward and wait and even then the food is half old and gross.
Atmosphere: 3
Food: 3
Service: 3
Fast Service But portion sizes could be a little bigger
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Has to be probably the worst fast food restaurant ever. The tolls are clogged. There’s flies everywhere. People are sticking their hands in the food. A lot of cussing and yelling like it’s a hangout
Atmosphere: 1
Food: 2
Service: 1
Terrible service
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
In and out with no problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Chicken was tough
Atmosphere: 3
Food: 3
Service: 3
Had to return order, tenders were terrible. Hard, cold, very, very small. This was not their usual service. I went thru drive in, never again. Will go inside if I go at all.
Food: 1
Service: 1
Recommended dishes: Tenders Flavor Meal
The family meal-deals are a blessing when we don't want fast-food but no time to cook. Original recipe will always be a favorite of ours. And when the occasional mistake happens, KFC East Main St makes it right. No hassle. No skimping. Just good customer service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, French Fries, Apple Pie Poppers, Cole Slaw, Gravy, Chicken Little, Fill Up Box, Famous Bowl
Lady was at the window at 7:35 7/26 had a bad attitude. She didn’t want to even reach to hand me my food. Left the drinks off of my order. Backed up to get my drinks then looked at me when i asked for them slammed the drink down. Then said there you go. I needed my other drink. Asked for that she looked at me like she didn’t know why i asked for it and proceeded to ask me what it was. Then goes there you go i asked for my straw and that was a problem as well. Got home to eat the meal and they left off the cheese on the bowls and hardly any corn in it. I normally wouldn’t leave a google review but i have no receipt to leave it there.
Atmosphere: 1
Food: 3
Service: 1
Loading...