I’m a somewhat frequent customer at the Matthews Texas Roadhouse location, and I’ve had extremely good and consistent experiences there to date
Him
i visit basically every day and get the same thing; always a great experience, but whoever made the jalapeño turkey crunch on 1/15/26 at 2:15 pm needs a raise. that sandwich made my whole day.
Food: 5
Service: 5
Se'Maya McClurkin
My friend and I came here for dinner after a day of shopping. We received our sandwiches burnt and when we asked to have them remade, they told us that’s the way it comes. Meanwhile we have been here MULTIPLE times and know how the sandwiches come. There was one nice lady who got our issue resolved but only after waiting a longggg time. Very disappointed.
Atmosphere: 2
Food: 2
Service: 1
Wesley Barrett
$14 tater, had three three bacon bits, two little pieces of Turkey two little pieces of ham, flour olives. Very big disappointment McAlister's you going to put yourself out of business
Melissa Rider
Always a great experience. Food and staff are on point.
Atmosphere: 5
Food: 5
Service: 5
Jennie Canty
What a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Wylie
Great staff, awesome manager, and delicious food. My husband and I enjoy the chance to come in and enjoy the pick 2 and amazing tea. The manager even recommended the smokehouse spud and it was delicious. Food is always fresh and quickly arrives.
Atmosphere: 5
Food: 5
Service: 5
Debbie McElligott
We moved to Rock Hill in April 2025 from Tennessee. McAlister's was previously my favorite go to for drive-thru pickup. The Rock Hill Store is a huge disappointment. They do not have a drive-thru even though the website says they do. I can live with that but ... The food quality? Poor. The food quantity? Poor. I have been to this location twice and I was very very very disappointed both times. The service is bad, the food is not up to par, and the worst part is the quantity of the portions. The salad container and side cups were barely half filled both times I have picked up from here. I might try again after speaking to management who explained this is something they're working on but if I have the same experience a third time then I'm crossing this McAlister's off my list. So disappointing because as I previously stated, McAlister's in Tullahoma, Tennessee was my favorite go to for drive-thru and I visited at least 2 to 3 times a week.
Atmosphere: 1
Food: 1
Service: 1
Lisa Teller
Great customer service! Food was very good and sweet is a plus. Great as t atmosphere
Atmosphere: 5
Food: 5
Service: 5
El Senor Nacho
Stopped here for dinner…Had the Italian sub and a piece of red velvet cheesecake. Both were really good. If I lived in the area, I’d definitely go back. My wife wanted a coffee and they didn’t have any. So, in the interest of feedback, if you’re going to serve desserts, serve coffee.
I’m a somewhat frequent customer at the Matthews Texas Roadhouse location, and I’ve had extremely good and consistent experiences there to date
i visit basically every day and get the same thing; always a great experience, but whoever made the jalapeño turkey crunch on 1/15/26 at 2:15 pm needs a raise. that sandwich made my whole day.
Food: 5
Service: 5
My friend and I came here for dinner after a day of shopping. We received our sandwiches burnt and when we asked to have them remade, they told us that’s the way it comes. Meanwhile we have been here MULTIPLE times and know how the sandwiches come. There was one nice lady who got our issue resolved but only after waiting a longggg time. Very disappointed.
Atmosphere: 2
Food: 2
Service: 1
$14 tater, had three three bacon bits, two little pieces of Turkey two little pieces of ham, flour olives. Very big disappointment McAlister's you going to put yourself out of business
Always a great experience. Food and staff are on point.
Atmosphere: 5
Food: 5
Service: 5
What a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Great staff, awesome manager, and delicious food. My husband and I enjoy the chance to come in and enjoy the pick 2 and amazing tea. The manager even recommended the smokehouse spud and it was delicious. Food is always fresh and quickly arrives.
Atmosphere: 5
Food: 5
Service: 5
We moved to Rock Hill in April 2025 from Tennessee. McAlister's was previously my favorite go to for drive-thru pickup. The Rock Hill Store is a huge disappointment. They do not have a drive-thru even though the website says they do. I can live with that but ... The food quality? Poor. The food quantity? Poor. I have been to this location twice and I was very very very disappointed both times. The service is bad, the food is not up to par, and the worst part is the quantity of the portions. The salad container and side cups were barely half filled both times I have picked up from here. I might try again after speaking to management who explained this is something they're working on but if I have the same experience a third time then I'm crossing this McAlister's off my list. So disappointing because as I previously stated, McAlister's in Tullahoma, Tennessee was my favorite go to for drive-thru and I visited at least 2 to 3 times a week.
Atmosphere: 1
Food: 1
Service: 1
Great customer service! Food was very good and sweet is a plus. Great as t atmosphere
Atmosphere: 5
Food: 5
Service: 5
Stopped here for dinner…Had the Italian sub and a piece of red velvet cheesecake. Both were really good. If I lived in the area, I’d definitely go back. My wife wanted a coffee and they didn’t have any. So, in the interest of feedback, if you’re going to serve desserts, serve coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place
Atmosphere: 4
Food: 5
Service: 4
Decent food. Little dirty in the dining area. It was good
Atmosphere: 3
Food: 4
Service: 4
Good Chicken Salad sandwich and Chili
Atmosphere: 4
Food: 4
Service: 4
Love there peach tea and deli sandwiches and every one really nice.
Atmosphere: 5
Food: 5
Service: 5
Never a disappointment here. Food is delicious, staff is kind and dining area clean. Does get busy but well worth the wait.
Atmosphere: 5
Food: 5
Service: 5
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