One person preparing food. My take out order was given to a dine in order. I walked out with my sandwich 30 mins after it was supposed to be ready. Never going to the Rock Hill Panera again.
Atmosphere: 4
Food: 3
Service: 1
Jus4MsK
The lady at the cash register who was taking orders had gloves on she was handling people's cash. She turned around with those same gloves and was picking up pastries and arranging them on a tray! Money is one of the dirtiest things you can touch! So you are taking money and touching food with the same gloves¿ "WHY bother wearing the gloves at all¿
Atmosphere: 3
Food: 3
Service: 1
RIVER WILD
Restful, polite and helpful. Nice atmosphere to work or spend with family, friends and bible study groups.
They said they were out of ranch dressing, but turned out they had some in to go cups. Only in the 50s outside but AC is blasting. Older gentleman wanted to seat by fireplace but no outlets so he brings his own extension cord. Little of a trip hazard! My Ranch Cobb only came with one slim slice of egg! Come on people what does an egg cost $0.15 cents? 2 people pick 2 deals with water to drink $29.71! Subway next building over!
Atmosphere: 2
Food: 4
Service: 3
Nichole Collova
I’m so disappointed with Panera getting rid of the quinoa bowls. No notice or anything. That was by far the best thing on their menu. They could’ve at least gave us a notice that they were getting rid of half of the menu! Never going to Panera again. Y'all make me sick.
Atmosphere: 5
Food: 1
Service: 5
Anastasia C
Oh my!!! Was looking forward to a nice veggie meal option with bean soup or veggie salad.. but no !!! They changed the menu yesterday and now they are mainly a salad place. Ordered French soup which was all brown and tasted like beef bouillon. Don't remember French onion soup being all beefy. Their veggie sandwich had feta cheese, not an option for true vegans.. . and sooooo messy. It wasn't busy at 3:30pm UT ni one has cleaned any tables....oops here she comes 40 min. later to clean....Sorry, I won't be back here or anywhere with this new menu.!!!!
Dr. Norma Gray
Panera takes no responsibility…I typically order frequently from Panera through DoorDash. I never had a problem until today when they totally messed up my order. When I called them to complain, the manager said I had to take it up with DoorDash. DoorDash gave me a credit of $2.91 for a $23.00 order. One of the sandwiches was missing meat. They only gave me credit for the missing meat. I was like who is gonna eat sauce and cheese. Not me. Panera takes no responsibility for there error. I will think twice before I order from Panera again. Totally disappointed.
Atmosphere: 4
Food: 4
Service: 1
Evg. Bouviea Laveshia
It's so dirty in this building and having to fix my own stuff once I order is absurd if I wanted to fix my own stuff I would have fixed it at home what's the point of ordering it at a restaurant to fix it. Only at this location do they do. I have the strip club and I've never had to do that at any other location... Ridiculous!!!
Atmosphere: 1
Food: 4
Service: 1
Barbara Deady
Our favorite place to sit, relax, and have a cup of coffee. Their soups and sandwiches are also good. A comfortable place to be.
It was the worst experience I've ever had at panera. Ordered thru mobile app a pizza and a sandwich. Waited for 40 minutes to tell me that my order was not ready yet. Canceled and got my refund back. Never again to this location.
Atmosphere: 1
Service: 1
Kimberly Persaud
Love the tomato soup n grilled cheese on a cold n rainy day.
Atmosphere: 5
Food: 5
Service: 5
Lavada Lauderdale
The people here are just the nicest people they’re all smiling and very helpful with making a decision on what I wanted to try. Can y’all please bring Panera bread to York South Carolina?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup and Half Sandwich
Nekia Hamilton
I placed my order to go. I don't eat any sauces, so I order my sandwich plan along with my food. I must say my food was place, but I had maybe mustard or something all on the outside of my wrapped sandwich! It was also on the outside of my bag, so when I opened everything, I had mustard on my hands. That let me know that they didn't clean their hands after preparing someone else's food.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Panera Cookie Varieties, Mac & Cheese
One person preparing food. My take out order was given to a dine in order. I walked out with my sandwich 30 mins after it was supposed to be ready. Never going to the Rock Hill Panera again.
Atmosphere: 4
Food: 3
Service: 1
The lady at the cash register who was taking orders had gloves on she was handling people's cash. She turned around with those same gloves and was picking up pastries and arranging them on a tray! Money is one of the dirtiest things you can touch! So you are taking money and touching food with the same gloves¿ "WHY bother wearing the gloves at all¿
Atmosphere: 3
Food: 3
Service: 1
Restful, polite and helpful. Nice atmosphere to work or spend with family, friends and bible study groups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Bread, Cinnamon Crunch Bagel
They said they were out of ranch dressing, but turned out they had some in to go cups. Only in the 50s outside but AC is blasting. Older gentleman wanted to seat by fireplace but no outlets so he brings his own extension cord. Little of a trip hazard! My Ranch Cobb only came with one slim slice of egg! Come on people what does an egg cost $0.15 cents? 2 people pick 2 deals with water to drink $29.71! Subway next building over!
Atmosphere: 2
Food: 4
Service: 3
I’m so disappointed with Panera getting rid of the quinoa bowls. No notice or anything. That was by far the best thing on their menu. They could’ve at least gave us a notice that they were getting rid of half of the menu! Never going to Panera again. Y'all make me sick.
Atmosphere: 5
Food: 1
Service: 5
Oh my!!! Was looking forward to a nice veggie meal option with bean soup or veggie salad.. but no !!! They changed the menu yesterday and now they are mainly a salad place. Ordered French soup which was all brown and tasted like beef bouillon. Don't remember French onion soup being all beefy. Their veggie sandwich had feta cheese, not an option for true vegans.. . and sooooo messy. It wasn't busy at 3:30pm UT ni one has cleaned any tables....oops here she comes 40 min. later to clean....Sorry, I won't be back here or anywhere with this new menu.!!!!
Panera takes no responsibility…I typically order frequently from Panera through DoorDash. I never had a problem until today when they totally messed up my order. When I called them to complain, the manager said I had to take it up with DoorDash. DoorDash gave me a credit of $2.91 for a $23.00 order. One of the sandwiches was missing meat. They only gave me credit for the missing meat. I was like who is gonna eat sauce and cheese. Not me. Panera takes no responsibility for there error. I will think twice before I order from Panera again. Totally disappointed.
Atmosphere: 4
Food: 4
Service: 1
It's so dirty in this building and having to fix my own stuff once I order is absurd if I wanted to fix my own stuff I would have fixed it at home what's the point of ordering it at a restaurant to fix it. Only at this location do they do. I have the strip club and I've never had to do that at any other location... Ridiculous!!!
Atmosphere: 1
Food: 4
Service: 1
Our favorite place to sit, relax, and have a cup of coffee. Their soups and sandwiches are also good. A comfortable place to be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Bread, Chips, Apple
Waited 15 minutes for a slushy.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
It was the worst experience I've ever had at panera. Ordered thru mobile app a pizza and a sandwich. Waited for 40 minutes to tell me that my order was not ready yet. Canceled and got my refund back. Never again to this location.
Atmosphere: 1
Service: 1
Love the tomato soup n grilled cheese on a cold n rainy day.
Atmosphere: 5
Food: 5
Service: 5
The people here are just the nicest people they’re all smiling and very helpful with making a decision on what I wanted to try. Can y’all please bring Panera bread to York South Carolina?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup and Half Sandwich
I placed my order to go. I don't eat any sauces, so I order my sandwich plan along with my food. I must say my food was place, but I had maybe mustard or something all on the outside of my wrapped sandwich! It was also on the outside of my bag, so when I opened everything, I had mustard on my hands. That let me know that they didn't clean their hands after preparing someone else's food.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Panera Cookie Varieties, Mac & Cheese
Panera, just okay.