Went to this popeyes on cherry rd rock hill sc walked in at 1:12pm there was 2 people in front of us 1 person left because they never came to take his order now i noticed there is 1 cook 1 cashier and 1 manager and they all mad as hell i get it but for chicken i walked out of there at 1:49pm this was the worst never again
Atmosphere: 4
Food: 3
Service: 1
Catilya “Cat” English
They really should just close this one these people always closing before they are supposed to and refused to give me my food after it had already been paid for telling me "We out of everything" I know they weren't he was just lazy and for what?! Worst popeyes I have ever had to deal with.
Atmosphere: 1
Food: 1
Service: 1
Joel Mattews
I love that chripy chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Zlipper76
waited patiently at drive thru speaker from 8:50 to 9:11 just to have to pull up to the window to be told the restaurant is closed ‘’temporarily’’
Atmosphere: 1
Food: 1
Service: 1
jarvis smith
Sat there for 30 mins waiting only to find out the system was down. Love the food but you got to do better about notifying customers that kind of stuff
Atmosphere: 3
Food: 4
Service: 3
Patty Collins
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Alexis Brown
I’ve NEVER been to popeyes & i decided to try today. I DIDN'T EVEN GET TOO & NEVER WILL!! I did an online order on their website. I ordered a 12pc wing combo 6 honey hot pepper & 6 bbq w a side & drink. I also ordered a 3 piece chicken combo w a side and drink. I ordered at 12:46pm noon, i arrived in the drive thru around 1:05ish. I was told to pull in the front parking lot for a for a couple mins bc my order wasn’t ready. Completely fine. We waited for like 10-15 mins. My bf went inside the order still wasn’t ready. Was told it will be 12 more mins. They were understaff so we said that was fine completely understandable. waited 12 mins went back inside. got back to the car food wasn’t ours it was somebody else’s order it was also a door-dash order. At that point we were already frustrated, we waited an hour it was already 1:47. We go inside wait a couple mins at the counter before anybody came over. There employee that was working the drive came over already having an attitude. I was frustrated and completely told them i waited an hour for my food and that i got somebody else order and i just wanted a refund. The employee went completely off was very disrespectful & best believe the manager didn’t handle it correctly at all. was sitting in the kitchen on the phone facetiming ( im assuming one of the other managers) came over telling us we needed to leave. Simply told them no that all i wanted was my refund literally all we wanted. and they threaten to call the cops for no reason. Also the cook was outside dealing with the trash coming back inside cooking the food no gloves and didn’t wash his hands. Simply didn’t want anything from there anyways once i seen that when i walked inside for my refund. Please don’t go here. There’s very unsanitary and very disrespectful. I’m very understanding and i even waited an hour for my food because i know they were understaff. but for an employee to get mad at somebody because they want a refund is very unprofessional and just doesn’t make sense at all. AT ALL. The employee could’ve simply told us that we have to go on the website to get a refund. All that needed to be said. Instead of getting mad for somebody wanting a refund. Also they never checked the bag of food that they gave me, When the employee was being smart & read my order to me. they were in the wrong & didn’t take accountability. Again i’m always understandable with the food industry & never had an incident like this. Save your money and don’t bother going here. I hope they get shut down especially with the other reviews there disgusting. We left with no food and time wasted.
Atmosphere: 1
Food: 1
Service: 1
Sebastian Franco
Is got to be the worst Popeyes restaurant ever, ordered online and have to wait over 40 min for my food, went to my car and check the order and pretty much everything was wrong, the wing sauce wrong, ordered dark and the put a breast in my box, missing 1 side and they were out of ranch. Restaurant owner need accountability this is awful
Atmosphere: 4
Food: 1
Service: 1
Stacie Gardner
Tried to eat here several times on my lunch break bc I love the butterfly shrimp! Two cars in the parking lot, empty drive through, pull up to order, get told they will be right with me, then after 5-6 mins of waiting I just leave bc the place is DEAD, and this same thing has happened multiple times at this location, don’t waste your time or money here
Kyshanna Patman
Tried their wings hot and spicy and it wasn't really that spicy. The wings were amazing and of course I got chicken and biscuits. Everything in my order was correct and fresh when I received it I will definitely visit again.
Beware this Popeyes as it scored the fourth C grade out of 471 York County inspections this year. Horrible health code violations!! I’d rather not get sick from this location. Thats both Management and worker competence as a worker should report what they see. My Chicken was hot and fresh, no complaints about the flavor at all. But having pink material found in both the ice area as well as others isn’t ok. When they go from a C to an A (72 currently) to at least a 97, I’ll return.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Onion Rings, Wings
Joyce Williams
My experience is that I ordered a four-piece wings combo but when I got home I only had three wings, STAY IN SCHOOL 1 2 3 4 RINGY DINGY...
Atmosphere: 1
Food: 2
Service: 1
Anton Soloshenko
Came here at 2:00 pm on Sunday 02-18-2024 only to find there are zero cars parked and no one is inside the building. I’ve never seen anything like this, the employees decided to not go to work today?
Atmosphere: 1
Food: 1
Service: 1
Amber Lynn “Bunny” Mitchell
Bout average. Wasn't too bad, but wasn't exceptional either. But service was good and dining room was clean.
Went to this popeyes on cherry rd rock hill sc walked in at 1:12pm there was 2 people in front of us 1 person left because they never came to take his order now i noticed there is 1 cook 1 cashier and 1 manager and they all mad as hell i get it but for chicken i walked out of there at 1:49pm this was the worst never again
Atmosphere: 4
Food: 3
Service: 1
They really should just close this one these people always closing before they are supposed to and refused to give me my food after it had already been paid for telling me "We out of everything" I know they weren't he was just lazy and for what?! Worst popeyes I have ever had to deal with.
Atmosphere: 1
Food: 1
Service: 1
I love that chripy chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
waited patiently at drive thru speaker from 8:50 to 9:11 just to have to pull up to the window to be told the restaurant is closed ‘’temporarily’’
Atmosphere: 1
Food: 1
Service: 1
Sat there for 30 mins waiting only to find out the system was down. Love the food but you got to do better about notifying customers that kind of stuff
Atmosphere: 3
Food: 4
Service: 3
Great food and service
Atmosphere: 5
Food: 5
Service: 5
I’ve NEVER been to popeyes & i decided to try today. I DIDN'T EVEN GET TOO & NEVER WILL!! I did an online order on their website. I ordered a 12pc wing combo 6 honey hot pepper & 6 bbq w a side & drink. I also ordered a 3 piece chicken combo w a side and drink. I ordered at 12:46pm noon, i arrived in the drive thru around 1:05ish. I was told to pull in the front parking lot for a for a couple mins bc my order wasn’t ready. Completely fine. We waited for like 10-15 mins. My bf went inside the order still wasn’t ready. Was told it will be 12 more mins. They were understaff so we said that was fine completely understandable. waited 12 mins went back inside. got back to the car food wasn’t ours it was somebody else’s order it was also a door-dash order. At that point we were already frustrated, we waited an hour it was already 1:47. We go inside wait a couple mins at the counter before anybody came over. There employee that was working the drive came over already having an attitude. I was frustrated and completely told them i waited an hour for my food and that i got somebody else order and i just wanted a refund. The employee went completely off was very disrespectful & best believe the manager didn’t handle it correctly at all. was sitting in the kitchen on the phone facetiming ( im assuming one of the other managers) came over telling us we needed to leave. Simply told them no that all i wanted was my refund literally all we wanted. and they threaten to call the cops for no reason. Also the cook was outside dealing with the trash coming back inside cooking the food no gloves and didn’t wash his hands. Simply didn’t want anything from there anyways once i seen that when i walked inside for my refund. Please don’t go here. There’s very unsanitary and very disrespectful. I’m very understanding and i even waited an hour for my food because i know they were understaff. but for an employee to get mad at somebody because they want a refund is very unprofessional and just doesn’t make sense at all. AT ALL. The employee could’ve simply told us that we have to go on the website to get a refund. All that needed to be said. Instead of getting mad for somebody wanting a refund. Also they never checked the bag of food that they gave me, When the employee was being smart & read my order to me. they were in the wrong & didn’t take accountability. Again i’m always understandable with the food industry & never had an incident like this. Save your money and don’t bother going here. I hope they get shut down especially with the other reviews there disgusting. We left with no food and time wasted.
Atmosphere: 1
Food: 1
Service: 1
Is got to be the worst Popeyes restaurant ever, ordered online and have to wait over 40 min for my food, went to my car and check the order and pretty much everything was wrong, the wing sauce wrong, ordered dark and the put a breast in my box, missing 1 side and they were out of ranch. Restaurant owner need accountability this is awful
Atmosphere: 4
Food: 1
Service: 1
Tried to eat here several times on my lunch break bc I love the butterfly shrimp! Two cars in the parking lot, empty drive through, pull up to order, get told they will be right with me, then after 5-6 mins of waiting I just leave bc the place is DEAD, and this same thing has happened multiple times at this location, don’t waste your time or money here
Tried their wings hot and spicy and it wasn't really that spicy. The wings were amazing and of course I got chicken and biscuits. Everything in my order was correct and fresh when I received it I will definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
Stay away. This location should be closed!!
Food: 1
Service: 1
Beware this Popeyes as it scored the fourth C grade out of 471 York County inspections this year. Horrible health code violations!! I’d rather not get sick from this location. Thats both Management and worker competence as a worker should report what they see. My Chicken was hot and fresh, no complaints about the flavor at all. But having pink material found in both the ice area as well as others isn’t ok. When they go from a C to an A (72 currently) to at least a 97, I’ll return.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Onion Rings, Wings
My experience is that I ordered a four-piece wings combo but when I got home I only had three wings, STAY IN SCHOOL 1 2 3 4 RINGY DINGY...
Atmosphere: 1
Food: 2
Service: 1
Came here at 2:00 pm on Sunday 02-18-2024 only to find there are zero cars parked and no one is inside the building. I’ve never seen anything like this, the employees decided to not go to work today?
Atmosphere: 1
Food: 1
Service: 1
Bout average. Wasn't too bad, but wasn't exceptional either. But service was good and dining room was clean.
Atmosphere: 3
Food: 3
Service: 3